The location was perfect! We walked everywhere from the hotel. The staff were very friendly. The room was fine and we had a nice view of the water. Breaskfast was very good too!

Parking was a little weird but ended up ok. They offer a small lot but it was usually full. There is also a pay-as-you-park lot available so at least we could park. I think from 8 at night til 8 in the morning it was free. The shower was just ok. Small, which is not the worst thing, but I honestly don't like the overhead Rain shower. Does anyone?? And there were no washcloths. Maybe this is a Scotish thing. Only 1 out of the 4 hotels we stayed in had them. A very minor thing to complain about, but you asked. :)

I was afraid because the most recent reviews. However, I got one of the rooms that were recently renovated and was beyond what we expected. Cleanliness was excellent. Hot water in the shower and very comfortable beds. What they call king size bed is actually a queen in America but no problem. Downsides: that there was no refrigerator in the room, no air conditioning but we opened the windows so no problem. And the fact that there are no elevators which is common on the older hotel through Scotland. Breakfast delicious!! We were told they changed the chef. The best porridge we had during our visit and stayed in 5 different hotels in Scotland. Staff, all of them, especially TAHI was amazing and very helpful. Restaurant for dinner was very homemade authentic food and very delicious as well. Location was extremely convenient and close to everything. We really enjoyed our stay.

No refrigerator in the room 🫤 No elevator - that’s common in Scotland No air conditioning in the room - we opened the window

The room we stayed has been updated, it was better than expected, there was a fan in the room which is very important, because the window cannot be opened, you need the fan to get air move. The location is great, right in the center town(very small town). The breakfast is huge amount but have to wait them to cook. In general, we're satisfied with the hotel, we were not sure after reading existing reviews, but it turned out not bad at all. Although it's really expensive but that's the price to pay for traveling.

The window in the room cannot be opened. The day when we were there, it was very warm during the day, so no air flow in the room is tough, but there a table fan in the room, which helps.

Location is very good when touring Skye. We had a group of six so my options were more limited. Rooms were fine, clean, good showers. The fact that breakfast was included offset the cost a bit. Also, many of the restaurants in town are first, come, first, serve and since i didn't make reservations more in advance we ended up having dinner in the hotel restaurant. It was thoroughly decent. Staff was friendly and attentive.

It was by far the most expensive place we stayed during our stay, but since I had a group of six adults i needed to get three rooms. Otherwise, I got was i expected and was satisified.

The room is very big and the bathroom also. Shower cabin is also large and water supplyflow is very rich. Furniture is old fashion but comfortable. The location is off course great in front of the harbour with a great view and immediate access to the sea.

Ventilation in the batroom is not strong enough and has no effect. Food is not so great in the restaurant, breakfast also not so great. There are two big bread roasters and none of them works properly, so you cannot have toast. How much costs a bread roaster? The price is much too high for what they are offer.

Room just spacious enough. Newly decorated. Nice view. Good position in the town.

Bathroom tiny. Room too warm. Staff need quality training in customer service and first impressions. Receptionist is hidden behind 2 massive screens one desk back from the check in desk. Makes customer look like an after thought. Receptionist does not notice people at reception immediately and engage. Request for a room bin change taken but not actioned. Nice gentleman later sorted it out very quickly. Staff dress is entirely casual to the point of scruffiness. Breakfast nice but conflict between chef and proprietor should happen and be resolved behind closed doors. Not in the dining room.

Location, right in the volume center and opposite the bay where you can see famous pastel row houses. 1-minute walk to boots and co-op. Room. We stayed in Premier Plus room as it was the last room left when we booked. Room is newly renovated and clean. Spacious with nice armchair. Window that can see to the bay and open to get fresh air. Amenities in room has tea and cookies, and all basics that you need. Food: we ate there dinner one night and breakfasts. Love Cullen skink, overall quality of food is good. Breakfast is okay - we can choose hot food from menu. Staff : i didn't quite understand some complaints on reviews as during our stay we found the staff is nice and helpful. As we are visiting from overseas, it's quite a hassles to get our large suitcase to/from our room on 2nd floor. One staff saw us struggling our way down the stairs and rushed to help us.

It's a bit pricey given the facilities offered. We paid 200 gbp+ per night when we booked 1.5 months in advance. I guess it's because Portree has limited supply of hotels and the isle of skye is very popular. Anyhow we had a lovely stay there and room is comfortable.

When we walked into the outdated lobby, we were not expecting much from our room. Thankfully, we were very wrong about that! We decided to book one of the Premium Plus rooms and it was an absolutely beautiful, newly renovated room in a quiet wing of the hotel. Absolutely immaculate and modern, huge bathroom for our child's cot and all the necessary amenities. Great corner room overlooking Portree and one of the few places that had dedicated parking which was a God send as parking in Portree is a nightmare. Right next to a Co-op which was super handy. Pretty good breakfast setup for the mornings, did not try the restaurant for dinner. Would absolutely recommend and stay here again.

Nothing immediate comes to mind, great stay here! It was pricy, but reasonable compared to the other alternatives in Portree.

We booked two rooms, and we were pleasantly surprised that they were both in the new section of the hotel. The rooms definitely exceeded our expectations. They were very spacious and very clean, and the beds were quite comfortable. We ate dinner in the hotel one night, and it was just ok. The breakfasts, however, were delicious. The location was great, as we could walk anywhere in Portree. The housekeeping staff was superb!

The hotel restaurant could have been better. It seemed to be short on servers, and the quality of the food was average. Also, we met four members of the front desk staff during our stay. Two were very nice and helpful, but two were not friendly at all.

A review by a Travel professional. 

Hotel is in a glorious location and in fact the only 3 star hotel of size in easy walking distance from town centre. The rooms and beds are really comfortable and we enjoyed lovely sea views from the rooms. Reception were always obliging but also often busy. Breakfast was fairly rushy ( as is the case in most of UK when there are orders taken at the table ) but the mostly-European staff were always doing their best ( although often eggs orders were under or overcooked ). 

 BOOKING PROCESS : 5/5. Very straightforward as we eventually booked online through a 3rd party given this was cheaper and with a far more generous cancellation period. 
 BREAKFAST / RESTAURANT 4/5 : The mostly European staff were always rushing and doing their best although one fellow looked depressed all the time. After a nice chat he was fine. They were let down a little by consistently wrong cooking of eggs. ( some were raw once ). A coffee machine with beans would be great. We did not try for dinner, but was always busy and others said the food was great. 

 Reception & Concierge : 4/5. Reception staff - mostly Jessica and Paul - were aways friendly and assisted whenever possible. 

 Location : 5/5 . Outstanding location overlooking the sea. Housekeeping : 4/5. A bit of confusion about whether we wanted rooms serviced as they had us down as ‘no service’ for some reason. Really bright happy team who sorted out that misunderstanding. 
 Room : 4/5 . Rooms are upper end of 3 star and beds super comfortable.

Very little. Need a bit more support from kitchen for the breakfast team on the floor and a coffee bean machine would be nice.