The hotel was situated in just the right place for our visit. It was just at the top of the street where our son and family live. The staff were very friendly and helpful. It is also a nice walk into Wallsall, along with very cheap trains into Birmingham. The Black Country Museum is also close by. The food from the restaurant is very good and provides a good choice

This hotel could do with a visit from the Hotel Inspector. The bathroom tap moved round when turned on. The pillows have seen better day's. The handle were missing from the wardrobe and one drawer. It would be 10 out of 10, if these sort of issues were sorted.

Overall , nice stay , rooms immaculately clean . Staff excellent n polite . Even allowed us to check out at 12 instead ov 10am as we had spent the night in A n E. Plenty parking . No noise at all , we were on front , they had lge party in another room , you wouldn't have known .

Uncomfortable bed ,pillows with little amount of lumpy filling.No toiletries as stated, supposed to be complimentary.No clothing facilities, ie no coat hangers, cos no wardrobe ! No clothes rail alternative! No luggage stand . Had to live out of suitcase on floor , no good when you've got back problems. Stairs to rooms exceptionally steep , but got 2 hand rails .

Perfect size room really, the bed was comfortable just how I like it, pillows were ample and firm and despite the temperature having gone up recently I felt the temperature was spot on, which is coming from someone like me who gets hot and bothered easily! Staff nice and friendly, I should have had more of a courage to ask questions but my stay was really for having somewhere to stay overnight as I was away from the hotel all day. Bathroom was nice and modern, shower worked very well. For someone who has very rarely stayed away from my home town and London areas, a good start. Thanks :)

There was no iron and only a small rail to hang a few clothes on, only a nit pick really and I'm sure if I bucked up the courage to ask the friendly staff they would have accommodated and assisted. There was also no hand soap on the bathroom sink but I worked around that no problem. The only other gripe is that the hall ways upstairs in the hotel area were a bit dark and felt a bit old fashioned so could be spruced up and be a bit more welcoming. Again only a small gripe! There was nothing really that bad that made my stay bad, just nit picks.

First time i ever stayed I admit I didn't like it but when I complained I did get a refund and they did sort it out so this time round when I stayed for the weekend it was just me and my sister and was actually really good the two staff jen and Liv was actually great we had a laugh with Liv

There's actually nothink I can complain about. Staying this time has been great I mean if it wasn't for the staff being friendly And chatty we probs would of been bored but tbf we had a laugh with jen and liv

The room, number 29, was clean and spacious, could be described as 'Basic' but it met my needs. The radiator warmed the room splendidly, and I was very comfortable. I believe the room is in the process of renovation as a few items were missing since my last stay. But none the less I was contented. I didn't use the shower but the bath, as I don't have a bath at my home so it made a welcome change to submerge my weary body in hot water, as I'd rode there on my motorbike leaving me with some aches.

There really wasn't anything I didn't like. It would be nice if they provided a breakfast, as they don't at the moment as far as I know.

Entrance and reception where nice and inviting, staff member was lovely checking us in, she was great our whole stay in fact, really helpful - nothing was too much! Bed was super comfy, room was nice and clean. Would definitely stay again.

Only a small thing, would be good to have a second bin for the bathroom instead of just the little one in the bedroom. And a towel bath mat for the bathroom would be great so the floor doesn't get drenched!

The food here was absolutely amazing and the rooms were very clean, friendly staff and great layout. A real surprise to us as we booked not knowing anything about this hotel and booked on a spur. This place is absolutely outstanding. Great value for money. It was the cheapest we could find however this did not stop this place ensuring that you had the best time. The food honestly blew us away. The chef there is fantastic.

The hallways to rooms is the only thing that kind of let's this lovely place down as looks a bit dated but I am being quite picky.

Suitably located accomodation which I secured at very short notice for a rather reasonable price. Considering I was prepared for it to be rather basic (albeit all that I needed), I was pleasantly surprised that this hotel actually turned out to be way better than I expected. Two experiences, personal to myself, made minor but key differences to my stay: 1) Having travelled by car for my stay, I was worried that the somewhat early check-out time imposed would detrimentally disrupt my plans for a day out around Birmingham City. However, after explaining this to the staff when checking out, they were extremely accommodating and very kindly allowed me to leave my car parked safely at the hotel until late afternoon/early evening; this allowed me to attend my previously made plans as scheduled, for which I was very grateful to them for their kind help with this. 2) Perhaps an individual quirk, but if you like listening to passing trains, some of the rooms (location dependent) come with a relaxing night-time soundtrack, courtesy of the freight flows on the nearby Sutton Park line, which can be heard for a fairly good distance. I left my window open and gently fell asleep in no time, with the odd train or two echoing along in the distance to provide background ambience to help me get to sleep.

My only one main dislike is rather simple: Although my stay was very brief and hastily arranged, meaning I didn't get chance for a fuller experience, I feel as though that this hotel has a lot of potential that it perhaps hasn't yet lived up to. I think it could have a lot more to offer for guests, building on the positives it has already established so far. It is nicely laid out and yet it looks to be really underutilised from what it could provide. It's a great-looking place that I think could be even greater. Hopefully they will have achieved this by the time of a potential return visit from myself.

Last time I stayed, I didn’t enjoy through other guests knocking and trying my door. I tried this hotel again thinking the worst, but I had a completely different experience this time. The room was lovely and cosy, the staff were very friendly and helpful. I had a very enjoyable stay.

There was only one bedside table.

The room was clean, and the rest of the hotel was very nice. The staff were lovely, friendly and helpful x

The room was clean but tired, but it seems that the rooms are slowly being refurbished, so hopefully all the rooms will be the same standard soon. No phone signal and Wi-Fi hardly worked