Wholesome family run hotel. These people are great I couldn’t have been treat better. Zed and Emma are what I call a power couple and they do everything in there with love. I have been coming too Whitby on my own since 13 years old I’m 49 never have I been an anywhere like this from all the staff too the beautiful breakfast room. All this though was amazing I don’t think they knew how much it meant too that view it’s simply fantastic. Sorry too both for my forgetfulness on leaving. Thank Zed thank you Emma. A+

Nothing at all

The location of the Guest house is perfect- right on the cliff front and only a short walk to the town. The staff were so friendly and helpful- You can pay £3 for parking from the guest house in the zones, which is great! Breakfast is great, you can pick anything you like from the menu and can change this daily- or you can help yourself to cereal, toast, fruit or ask for porridge which is also so great if youre fussy like me! Another bonus, your room is cleaned every day and you can also have fresh towels every day if you require them! There is literally no noise- which is GREAT. We did not hear a thing from neighbors or from outside.. and we had the windows open. There was also lush blackout curtains which was amazing if you're looking for a cheeky lay in.

The only thing we can complain about - which is minimal was the bed... The bed wasnt the most comfortable after night one. Obvliously this is personal preference, which could be an 'us' issue as we're used to a very soft mattress.. But dont let this put you off because beds are just for sleeping!

Location perfect. Seaview wonderful. Breakfast excellent.

Could have done with a lamp in the room.

Staff super friendly (we had the young lad check us in) we were very early for check in during the horrible storm, our room was ready. Perfect and clean/super comfortable. Great views (of the wild storm) excellent handbook with lots of information in. The location was fabulous and if not for the weather it was very easy to walk into town. Bathroom ultra modern and the lighting in room lovely. There was a leak in the bathroom and the young lad came to check on it for us and gave a quick fix , this was all during storm Darragh and I think he handled things exceptionally .

Heating in bathroom not on, however I have no doubt had we raised this it would have been resolved as they were so accommodating, we didn't realise it was off until much later in the evening and was not a major issue. The bed linen was slightly bobbley which given the exceptional cleanliness and quality was a surprise, again didn't realise I til morning so not an issue just feedback.

My husband and I have recently had the pleasure of staying at the riviera once again. And yet again with out fail had a wonderful perfect stay . Accomodation/staff/food was all excellent. As you walk in there is a sign saying come as a guess and leave as friends and this is truly true . Zed and his wife are wonderful people . This is the best hotel ever that we have ever stayed in . And we would never think of going anywhere else when in Whitby . We are already planning on going back very soon . Love Kathy and Phil footitt x

All of out stay

Staff were exceptional, always available to answer any queries. Hotel was very clean and comfortable. Breakfast was amazing and cooked fresh to order everyday. The hotel is also conveniently situated 100 yards away from the Whale Bone Arch, so you can cross this off your list of attractions on your very first day! Would highly recommend!

I probably would have preferred an extra hour on the times for breakfast but that's only because the beds were that comfy, an extra hour sleeping to enjoy it would have made the trip even better!

Riviera was a last minute stay on a road trip around the lakes and Northumberland. A great choice, clean and tidy with a lovely welcome from our hosts. Our room was a decent size and spotlessly clean. Good size bathroom with an excellent shower. Quiet at night. Breakfast was amazing, great choice and bright room. Not had kippers for years but local ones served with poached eggs, delicious. I would recommend the Riviera without hesitation.

Nothing.

everything about the place was brilliant it was super clean there was more than enough tea and coffee making stuff in the room the bed and pillows was excellent I was even cheeky enough to ask for extra sausage and bacon for breakfast and got it which I was surprised at normally in a guest house you get 1 of everything so very accommodating it’s right on the sea front excellent location I’d highly recommended and will stay again in the future

nothing at all

Amazing welcoming staff and owner. The friendliest welcome which would make us book again. Catered for a gluten free diet and freshly cooked breakfast. Lovely view of the sea from our breakfast table. Loved the tea and coffee tray in the room.powerful shower ,shampoo and body wash in a dispenser,hairdryer and mirror in the room.The towels were very clean and smelt lovely.. I forgot my phone charger and they loaned me one which I really appreciated. Great weather and easy access to Whitby. Parking pass available for £2 for the length of your stay..

The bathroom is getting ready for a makeover, mould in the silicone we stayed in room1 It was the last room available so we could not book a .sea room.

My room was at the top so had lovely views of the sea and surrounding areas. Room was lovely and clean bed was very comfy. Ample tea and coffee and biscuits. Also toiletries provided. Staff were very helpful and friendly. Very close to all amenities. Breakfast was very good plenty of choice

I can't fault anything about this property. If I return to whitby I will definitely use this guesthouses