Staff were friendly and welcoming. The atmosphere was good - old features of the house preserved. Rooms were fine. We had 2 at the same price but one had a fridge and robes (!) and the other didn't..I wondered why. It was lovely and quiet and night - so much so that I overslept. The food was good - dinner and breakfast.

Disparity between rooms of the same "status". Our dinner wine (by the glass) was not very nice. It was pretty busy in the day with conferences etc, but in the end we decided we quite liked it buzzy. It's quite a big concern clearly, so might not suit those looking for a small "boutique" feel. The lovely house and grounds do make up for this.

Celebrating our honeymoon, staff gave us free chocolates and set up the bed romantically for us! As well as a complementary dessert beautifully prepared with just married written in chocolate. Truely exceptional service. Spa and swimming pool were quite basic but staff were lovely and if you went at the right time it was almost empty!

Had a meal charged to my room, where they had a similar name but completely different signature. They had also written 89 in room instead of 84 (our room). But once I went to the front desk staff very quickly cleared it up. Was a bit scary seeing an invoice for £150 you didn't spend pop up though! So maybe they need a more robust way to verify where bills are going.

Stunning old house with sympathetic additions set in lovely grounds. Dinner was good, I recommend the duck and the cheeseboard. The sausages at breakfast were excellent, and it was worth the early swim to get a table without waiting. It is twenty years since I was a regular visitor, and I personally preferred when the orangerie was an Italian inspired restaurant and not a laser lit wedding venue. The Tiramisu was definitely better then. Times and clientele change, but it is still a beautiful place where I will always have fond memories.

The poor hairdryer and shower gel and shampoo but no conditioner in the bathroom. A combined shampoo/conditioner would be slightly better, and interestingly, there was separate conditioner in the leisure facilities.

The hotel was amazing. The food was lovely. Sleep was 10 out of 10 , The staff were welcoming and so helpful , apart from one young lady in the swimming pool area , it was a beautiful hotel would definitely recommend it to anyone and we would come back again. The only dislike was we went to go swimming on Friday night lovely man at the front desk book us in for Friday, Saturday and Sunday ,we turned up Friday not knowing where the lockers were or the towels were. We asked the young lady (7:10 pm)who was quite rude and abrupt (when asked could we have a towel please? We were told over there, get them when I said excuse me could we have a towelPlease? Just take them , not really caring about us as guess or people, we actually didn’t return on Saturday or Sunday which was a shame.

The hotel and grounds made for a lovely setting, close to other places in Cotswolds. The restaurant was very special, food was so lovely and very reasonably priced. The Atrium restaurant was a lovely too, great service and food was delightful. The Spa was adequate for a hotel facility, a little dated. Staff in all areas were very nice and always helpful. The grounds were amazing lots of different areas and well kept and lovely venue for any special occasions.

The Spa facilities need a little upgrading, slightly dated. All usable, though l thought would be more spacious or bigger for size of hotel.

Stunning location and venue, dog friendly (very dog friendly). Most parts of the hotel can be accessed with your pet, even breakfast at the bistro. Nice spa facilities and great grounds to walk and enjoy good weather. Perfect for a weekend out either in Wales, Cotswold or Bath and surrounding, the venue is truly stunning.

Dog friendly room could be cleaned and refreshed since was smelling like wet dog. We understand that people that travel with dogs are allocated to different rooms than others but I would suggest that those rooms would meet the same standards as the other not per friendly

The breakfast was very good with a wide selection. The hotel is very pretty and the grounds are well looked after. The staff were pleasant and friendly.

We had building work start at 8am outside our room and we were not warned. There were only 2 vegetarian options for dinner and it was the same both nights. It was also expensive. The bedrooms are a little old and in particular the bathrooms need refurbishment. Between our family we had 3 bedrooms and they were all a little tired

Great clean facilities. Staff went out of their way to help with a mix up with our booking and others were also very pleasant and helpful. Eventual room was roomy, clean, light and accessible Excellent well priced dinner & a good breakfast.

Although a ramp is provided, wheelchair access is quite hairy to the point of being dangerous due to lack of smooth transition surfaces which are not as even as they should be. Twice at 2 different points, the wheelchair occupant was nearly launched out of the chair! It was disappointing that poached eggs are no longer available on request at breakfast.

Lovely atrium bar and library bar. Stunning building and grounds. Food was good and espresso martini was excellent.

Our room wasn’t cleaned by the time we returned at 3.30 by which time we wanted to rest so it was too late. This meant no refill on water and cups not cleaned. Fridge wasn’t working in the room, however this was sorted quickly. Mirror in the bathroom too far away for makeup or contact lenses. Had to ask twice for water for the table in atrium bar and they forgot pudding menus even though they’d offered. Deliveries of food 5.45am outside our room which woke us up.

Large estate, beautiful views. The swimming pool is not large but there were not many people so it was fine for us. The room was very clean as well. Beds were comfortable. Food was nice as well.

No heating during the midnight. A little bit cold.