Nice lobby, clean and comfortable rooms, close to the hospital which is why we were there. Also close to restaurants and shopping. But the best part was the staff! A family member was in the ICU who had been on vacation and we all had to fly into Phoenix. The hotel was amazing at accommodating us adding, subtracting and changing rooms depending on how many of us were there each night. And they were so kind about it. We were there for more than a week and it was a terrible time we were going through; having this hotel as our home base was an absolute lifesaver. Thank you to the staff for your empathy and kindness and to the hotel for being such a comfortable place to stay.

Avoid the wheelchair accessible rooms unless you need it, the bathroom is not nice.

The breakfast buffet was superb! My wife, sister, and I thoroughly enjoyed it. We were all exhausted when we got there and the beds and pillows were very comfortable. There's a gym and pool too. The location, with easy access to Chandler, Mesa, and Queens Creek, was just great. The staff worked hard to solve our issues. My sister needed a room next to ours that could accommodate her dog and they figured it all out. We needed a wakeup call for a very early morning departure and they nailed it.

It's a little on the pricey side and I thought my Hilton Rewards would help knock down the cost.

My AC was not working properly so I contacted the front desk. A service technician was at my room within 5 minutes. I was told that it would take him 20 min. to fix and was offered a different room. I declined a different room within 15 minutes my AC was working properly. I would definitely stay here again.

The only thing we were bummed about it. Is room service list open till 10 we called at 9:30 but it was not opened. Luckily this was placed close enough in town so we just DoorDash.

Great location

I thought I purchased a room with a balcony but instead we got a sliding door with enough space to stand on, not a true balcony. Bummed

The place was clean and the staff were friendly.

Too much noise early in the morning! Not able to sleep in due to the noise

bed was comfy

Noise from the hallway, people letting doors slam. Of course the Hilton isn't responsible for that.

I liked that you had blackout curtains. It exceeded my expectations :) The room could be as dark as I wanted to.

The only thing I didn't like is that the rooms could be more sound proof. I could hear a lot of what was going on in other rooms.

Friendliness, helpful and responsive staff.

Staff not wearing masks.

Location.

We did not get our rooms clean.