We like the easy check in The conveniency to the beach. Beautiful walking trail by the beach We like the Jacuzzi in the room, despite it not looking like the photo on the website The front office staff lady was very nice and accommodating We liked looking out the window and seeing the scenery It was very calming, nature view And the parking was easy We would definitely stay here again!

We did not like how loud the cleaning lady was in the The smell in the room was a little off setting They called our room right at 11 o’clock to tell us to get out probably could’ve gave us an extra 15 minutes instead of feeling rushed The coffee machine is not a true Keurig like listed on the website And again the Jacuzzi didn’t look like the website, but we And there was no toilet paper

The room had a fireplace and a jacuzzi. It was a very large room and very comfortable. USB ports for charging on both sides of the bed which is wonderful when you travel as a couple.

Elevator was not working. My husband and I are both handicapped to taking the stairs was very challenging. There were almost no snacks in the lobby and there were no restaurants that delivered food. We arrived in the evening, so this was a bunner. YOu could get wine and beer but not food. The jacuzzi was advertised as "a jacuzzi for 2." It was definitely not big enough for 2. It was comfortable for one person only.

We loved the location, the cleanliness, the front desk staff, and our room. It all felt updated, clean and comfortable.

3 issues: We paid for a suite for 3 nights and were hoping to enjoy watching tv in the living area but that tv wasn’t working properly. Ronnie, the front desk clerk was so kind to come to our room Sunday pm to try to figure it out but to no avail. Hotel maintenance never showed up on Monday, there for the living room was never utilized so we really didn’t need it. Secondly, the 2nd tv is mounted on a wall to the side of the bed,so it made for awkward tv viewing. Also a broken elevator for our entire stay wasn’t helpful as one of us was experiencing sciatica issues.

This hotel was perfect. The beds were so comfortable. The view from our sliding door was so beautiful. It was clean and updated. The spa tub worked great. We came for just one night as a last minute trip for my husband's birthday and apparently we got a great deal because we fell in love and wanted to come back for our anniversary but when we looked into it the prices tripled! 😳😕.

There was a gross smell from the drains every once in a while and our room was near the lobby so things got a bit noisy when we were trying to sleep. The breakfast bar was very simple I would suggest going out to eat.

Location is great - next to the park through which you can walk to the beach, No beachfront views, but you can see the trees. Convenient exit from the highway 1. The hotel seems to be recently renovated. Staff is friendly, and layout of the place is good. The hotel has a lot of additional services which we had no chance to try.

Parking is on the smaller side, may take a while to figure out where to park. The renovations seem to be of varying quality, you can notice flaws quite easily. The place is pricy, probably worth it if you are there for the extra services like spa or wine tasting.

nice rooms and Greta location

internet was very slow and there was no coverage in the rooms

The steam room and spa tub, comfortable bed, cozy fireplace, super clean, very nice staff, good parking, green forest view, hear the ocean even though their are no ocean view rooms, nice boardwalk to ocean.

The breakfast was “corporate” with no fresh food as part of it. Plastic wrapped bagels, donuts, pastries, cereal, milk. No in-room microwave, poor WiFi

The beds and pillows were very comfortable. Loved fireplace too. Lots of snacks, wine, coffee, tea. etc. Liked having underground parking and the window squeegee window washer for my car! Liked having access in the garage for a luggage caddie.

I didn’t like the difficult task of getting in and out of the bathtub. The outer ledge is way too wide to step in and out of. A newer tub would be appreciated with less difficulty.

The room was really nice along with the bathroom. It was also really nice having a trail nearby and the small morning. Breakfast was also nice.

My only complaint really was at the bed that was in our room was not as comfortable as we hoped for given the really good reviews. But my wife and I prefer a firmer mattress, in our bed seemed to cave in a bit which caused discomfort in both of our backs.

The location was great! We were close to the beach, nice restaurants, coffee houses, and Hearst Castle; which we visited. The hotel was lovely, cozy and had a great room with a fireplace, leather sofas, king size bed, mini fridge, iron and ironing board, very roomy bathroom with a jacuzzi tub with good jets, a shower, and A/C. Parking was underneath the hotel, elevator in parking to get to our room, and they have wine on tap in the lobby. I didn’t use it, but for anyone else warning a glass of red or white wine it’s a nice convenience. We will return.

No complaints.