The staff was very accommodating and was very quick with services. The location was also perfect as we were able to get around by feet to most of the places we wanted to visit (although it may be a little unsafe to walk alone/during the evening). The bar was also lovely! We were able to take a glass of wine to-go to our room and relax after a long day out. It was also very easy to grab Lyfts and Ubers.

The location was great, however it is close to a few places that felt a little unsafe. I would recommend carrying a crossbody instead of a shoulder bag. Other than that, the hotel itself and the staff are wonderful!

Location was excellent for reaching Gaslamp, little Italy and waterfront areas of San Diego. The breakfast was fantastic and the rooftop bar was great. We also made use of the gym. We had an issue at the rooftop bar one evening, but the reception staff were really proactive and dealt with it well.

I was surprised to still be charged a resort fee when I was quite sure all fees had been included in the original booking.com price - and this was one of the reasons I had booked this particular hotel as I didn’t think there would be other ‘surprises’. (I checked again now on the booking.com website and resort fee is included in the price for this hotel). So I’m not quite sure what happened, but was left with a feeling I may have overpaid.

Loved the location!! Easy walking to Gaslamp and Little Italy! Even the waterfront! Also Liked the quietness of the room, nothing load around us. Staff at the front desk was extremely friendly and helpful.

The shower...Water took forever to warm up, over 10 min and the rain shower head is not my favorite. Around the sink there was some mildew as well as in the shower. Beds were comfy but the pillows very flat and firm. I did not care for the staff at the rooftop bar. We went 3 nights in a row and they were not even remotely busy but did not give good service. It was slow and not the most friendly.

Location is awesome. Rooms are nice, building is pretty silent/sound proof (room next to elevator and never heard it, very limited noise from hallway/other rooms). Staff super friendly - recognized my Elite status upon check-in and gave upgrade even though I had booked through booking.com, not the Bonvoy app. That also gave us free breakfast and welcome drinks - exceeding expectations.

Parking 50+ USD is a joke.. public parking on the street right in front of the hotel is 1.25$ per hour (max 2 hours), and free at night and on Sundays - no safety concerns. Windows are outright dirty (from outside) and need more frequent cleaning. I hate it when hotels charge separately for room, 'destination' charge, Internet.. it's a scam and everybody knows it: Please just make it a gross room price, that's it. Pricing has become so complex that I found the cheapest rate on booking.com - which breaks the Marriott "promise" of showing lowest fares in the Bonvoy app, which was not the case here (also for other guests). Lounge systematically closed when mgmt. saves money on staff (if too few status guests are in the building, they just don't open it).

Staff was friendly and explained that because of a high tax we'd receive coupons for breakfast and different benefits (rooftop-yoga). The room was clean, the gym is really well equipped. Beds were comfortable.

The furniture looked more run-down than it was pictured. Right outside the building there is a HUGE construction site (which probably will go on for years). The windows are not well isolated, so a lot of outside noise is coming through. The door to the bathroom is just a slider door and offers no privacy.

The property is conveniently located, half way to the marina district and little Italy . There are plenty of places to get coffee and food. The rooms are bright and tastefully decorated. I particularly liked the seat window cushion to sit on and relax in the room. The bed was comfortable. The room provided complimentary keriug and bottled water. There is also a nice bar in lobby and a outdoor terrace with a bar and food. I ordered a crab cake slider that was excellent.

None that I could think of.

Good location and a clean property

Unfortunately upon arriving they didn’t have my booking, even though it had been confirmed through booking.com. It was able to be fixed but I don’t like to think what would have happened if it had been booked out!

Nice rooms. Hotel overall had a nice aesthetic. Staff we dealt with were very nice and helpful

First night there when we got to our room the door was not latched. Concerning for sure. Next day when room cleaning came thru they did not replace the towels. Took the used ones but left no new ones.

The staff was exceptional. Everyone was nice and extremely attentive. I travel a lot. This staff was definitely one of the best.

My only complaint besides valet being 60/night was that at night it was loud in the rooms. There didn’t seem to be much insulation. Doors closing vibrated in the room. I could hear conversations. Outside noises were heard as well.

This hotel is GORGEOUS and close to Little Italy, so walking distance from great restaurants. We stayed in a corner suite and the soaking tub was a huge bonus. The staff was lovely and so attentive. We hated having to leave to move to the convention hotel!

I didn't have a single complaint. It was wonderful