The hotel grounds are beautiful in a retro way, and Shelter Island is a nice location with a certain charm. The little pool and hot tub was nice. We didn't have a view room, but we walked along the lawn in front of those rooms and the view of the boats and harbor was nice. The beds were comfy, it was quiet, it's a nice hotel. But - we have stayed in SD easily 40-50 times and this hotel is VERY expensive. You pay for parking, for a "resort" fee (it is not a resort), etc. The total cost was almost $100 more than appears when you initially pay. It's clean and pretty, but I don't think we'd stay again.

Loved the property! Our family of five were very comfortable in our suite with a garden view. We loved having a kitchen. Having lived in San Diego in the past, I'm always looking for new areas to stay when visiting and this was my first stay on Shelter Island/Point Loma. It was perfect! We had a rental car while staying the week and went all over the area. I loved the pool, pool bar, decor, atmosphere and the free bike use!

We did have some loud neighbors below us and could hear everything. Even though we didn't mind the music from a concert one night, it was pleasant actually, it did keep the kids up.

Staff was very accommodating and friendly, room was very clean, parking was easy, great location to move around the city. I look forward to returning and enjoying some of the free live indoor lounge area music and the lager outdoor concerts.

The Booking.com confirmation said the price you see is the price you pay to the property and that is false. It was $25.00 to park at the property. A $16.00 resort fee which the print out also states was already included. There was also a $100.00 hold for damages that may occur.

We are Las Vegas locals that were traveling to the San Diego area for the first time for a concert, close to Del Mar. We wanted something close enough to the venue, but also close enough to the rest of the attractions San Diego had to offer. We chose this hotel solely because of the location. The hotel was amazing! It exceeded our expectations. The room was spacious and clean. It had a microwave and a mini fridge, which is always appreciated. The pool was clean and heated. Plus the location was amazing. We were looking forward to staying near a marina and it was a nice experience with restaurants in walking/short driving distance. Plus it close enough to a lot of San Diego’s attractions without being in the heart of the city. But most importantly, the customer service was excellent. We were helped by Natyely, she was courteous and made our stay very memorable. She went above and beyond. She sealed the deal and we will definitely be coming back for all the reasons listed above.

- We stayed in a Tropical View room and at certain times, especially if there is kids playing in the pool, you can hear them. Also I think they have macaws on property. I didn’t see them, but I could hear them very well from our room. - There are shutter windows in the room. Once it’s morning the light comes through. Wish they would add black out curtains as an addition to the shutters. - Paid parking per night. $25 per night. - Also there’s a resort fee But otherwise a great experience!

The grounds were beautiful and very relaxing. We did have a problem with our TV having "no signal" but that was fixed right away. However, the room phone's front desk button or room service button did not work. I had to call the main phone line from my cell to report the TV.

It would have been nice for the bar to open earlier than 4PM. We were sitting in the gardens relaxing and it would have been nice to sip on a cocktail. We then went for a walk and found a hotel with the bar open and a great view of the yachts and marina.

This was my second time staying at Humphrey's - last time was for a quick weekend/boot camp promotion where I didn't get to enjoy the facilities much - and I'm so glad I came back! Gorgeous, private, lush layout with plenty of places throughout the property to enjoy activities or quiet. Breakfast and drinks were excellent and the room was in the middle-range of their offerings, just what we needed. Staff were kind, social, and efficient. If you're attending a concert onsite, you could not ask for anything more convenient or fun -- we attended a Thursday evening show, but enjoyed the music from Wednesday on our patio! That said, they do a phenomenal job of managing noise. By 10:30pm you'd have no idea that anything had been going on. Total peace. We also loved the Shelter Island vibe, which has become more robust over the years! We walked for coffee, ice cream, oysters and enjoyed the costal vibe.

The price is a bit high for San Diego - especially when you consider the per day parking rate AND the resort fee which seems to be loosely justified by "free boarding pass printing" when everyone keeps that info on their phones now, 1-hour bike loans, etc. etc. Not sure who we are subsidizing those services for. Also, while the room was incredibly clean, the grout around the tub was thin enough that you can definitely see the darkness of the mold underneath. I didn't feel as though the bathroom was unclean - but being in such a humid environment, at some point you've got to actually treat that, not just cover it up.

Lovely location in the harbour/island, felt very safe to walk around even at night. The pool and jacuzzi were so nice and open 8am till 11pm which is awesome and later than most hotels! The associated restaurant did vegan food which I was incredibly grateful for - and it was tasty!

Would certainly recommend checking to make sure they don't have any concerts there while you're staying if not going for that reason. The rooms are a little dated theme-wise but the facilities like TV etc were nice and up to date. Also the carpets need a bit of a deep clean/refresh.

Very comfortable room and bed. Nice hot shower, coffee maker, fridge, clean and spacious. We were given complimentary parking which was a huge plus at $25 per night! There is a fun bar with live music and a happy hour. Nice pool and jacuzzi. The pool bar made great drinks. Good restaurants are within walking distance. The location is in a busy area but well off the busy streets. Staff are very helpful and nice.

The onsite concerts can be a little loud but they aren't every night and they end at 10:30pm at the lastest.

The pool, the staff, the location, the bartenders at the pool bar were so nice, the concert venue being right there was excellent, the tropical theme and gardens were amazing. The live music at the restaurant bar was great!

-It looked like our room had termites. We kept seeing little black things on the desk and would wipe them off and by the time we got back to the room the desk was full of them again. -Someone took our patio chairs from our lower level balcony and we asked three times for the staff to bring us new ones and they never did.

This is a beautiful little hidden gem! Located on Shelter Island, with grounds beautifully groomed and maintained in a very tropical setting, which made us feel as though we were in Hawaii! We loved the architecture with a Polynesian design, and though you can tell it is older, it has been very well maintained. We brought our 2 granddaughters, 16 and 17 yrs old with us to escape the heat (110 degree heat wave) in the Menifee area and it was just a wonderful getaway which they also enjoyed greatly! I give the staff a 10 as they were there to serve and provide for your needs or requests readily and they did so with great attitudes and ready smiles! Something this world is very short of at the moment……Kuddos to the management of this hotel!

We would have appreciated a continental breakfast to be included, as the restaurant which is very good but quite expensive. The real issue for us was parking which is always so full, we had trouble finding a spot and consequently we didn’t want to drive anywhere and then lose our parking spot!