We liked the big, beautiful , spotlessly clean rooms, great front desk staff, and plenty of secure parking.

The reservation was a huge hassle, since we are not owners and just came across this place on Trevago. But unlike smoothly booking a hotel or resort through Trevago, this time-share had extreme difficulty finding our reservation, despite being able to see our confirmation number in a computer system. Once we settled in the rooms, we had a difficult time getting the WiFi to work on our various devices, and could never get out Netflix account to come up on the TV. We also found it uncomfortable to work with the concierge staff, as they get commissions and are competitive.

Central location to beaches and zoo. Underground parking provided easy access to units and worth the $25/night.

Noticed that the smoke doors at the elevator lobby had been propped open --- a cause of concern if there had been a fire and therefore no isolation of the elevator shaft. WiFi not part of the price of the accommodations, but easily available if you bring your own hot spot.

The room was huge, comfortable and had everything we needed. Most importantly, itbwas clean. We had a pool view, which the kids thought was awesome. The free laundry facilities were convenient. The staff were suoer friendly and helpful. We were really pleased with our stay.

The room smelled like someone had smoked in there. We got used to it, but when we would get back after being out all day, you could definitely smell it.

Very comfortable place, it's got a kitchen just like home away from home

PAY FOR PARKING ....ARE YOU KIDDING ME?

The staff was helpful, Tiffany, the receptionist was very friendly. Big bonus is free laundry on each floor.

They tried to convince us to attend a time share presentation we were totally not interested to do.

Great acomodations, well equiped, friendly and helpful staff, clean and well conected to the city.

Location and clean. staff helpful

expensive parking

The beds, cleanliness and hot tub

Computer problems at check in and check out.

Good location

we love this hotel so much very nice and friendly staff

there was nothing