Great location , amenities, friendly stuff,

Hold on credit card stays to long , room cleaning non existent, they said they do touch up but not even garbage wad emptied. Check out confusing , front desk told me just to leave and they will email me receipt, didn’t even ask for room number. Had to send email asking for check out recipient. Overall great place just couple things that could be improved

It’s a nice property. All individual owned condos. More upscale usually when we come here. About 6 times now. This time was … blah. Girl at front desk acted like we were a bother to her and why would we disturb her at her work! We dealt with her three times in our stay there and I was so close to having a word with a Manager. We are talking 800 a night. I went through booking.com which includes all fees and taxes . When we got to the resort, the said girl wanted our credit card to charge for resort fees. I told her and she could see that we paid and were charged through booking for that. But she insisted. We traveled and were up very early and I was not going to argue and I would deal with it later . We were assigned room 319 we know the rooms as we have stayed before. We were somewhat disappointed this time. They had a 8 x 10 throw rug on top of the original rug all the corners of the throw rug were turned up. When you walk in the room, you’re looking at the view and not at the floor. My husband, who is 60 years old started walking towards the slider to open it, and because the corner was turned up, caught his foot, and he tripped. Also, one of the beds in the bedroom the mattress was horrible. Several times I went down to the front desk to talk with the girl and nobody was there different times of the day and early evening. Also, I spoke with Booking.com, and they said they should not be charging me for the resort fee.

One of the nicest places I’ve ever stayed in. I had the two bedroom two bath condo/suite. Everything was high-end and lovely. Beautiful vaulted ceilings, huge windows, just gorgeous. Near a lot of fun activities and restaurants as well.

Only has a couple of issues.. the pocket doors were incredibly hard to lock. They didn’t quite line up with the door frame, so had to wiggle them around a bit to lock them, and even then they were so stiff. Also our toilet in the main bathroom had a small leak. Otherwise, great stay

Location, cleanliness

Room temperature. Have a hard time to adjust the temperature. Too hot. Furniture broken and called maintenance. The maintenance came but didn’t fix or replace it. ( the leg of the bench for dining table)

This property was amazing. Across the street from everything. The staff was super friendly as well and always willing to help!

No restaurants on property complete downfall

No restaurants on property or mini store to buy snacks etc

Great resort. Luxurious. Clean. Great location. Awesome staff

None

this condo was spectacular, easy to walk over to gondola everyday and restaurants each evening.

the photo didn’t match the condo we had

close proximity to everything, events, shopping, restaurants

fireplace didn’t work, missing light bulbs, ceiling fan remotes didn’t work

stunning, clean and modern, and stylish decor

locationand quality of the the accommodation and very helpful and genuine staff.