Staff was friendly and courteous. Hot breakfast was good. Nice variety of healthy choices and hot and cold drinks. The coffee was excellent. The room was quiet, bed was comfortable, and it was easy to control the temperature in the shower. I got a great night's sleep.

I stayed two nights, but the room was not cleaned during the time I was out during the day. (Bed not made, rubbish not emptied.) Check in went smoothly, but I had to wait several minutes for someone to come out to the reception desk when checking out.

Breakfast was very good, Friendly staff

affordable, comfortable, and good location

No soap in the bathroom

I enjoyed staying there from the second i walked in. the night staff was extremely welcoming and helpful with the things i needed. the pool was great and my room was exceptional. Plan to stay here again in about 2 months when i visit my family up here.

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The Breakfast was awesome, I traveled with my adult children and 8 grandkids and we all ate breakfast and was able to make it to my grandson's hockey game on time!

the pool heater wasn't working, rather cold water, but that didn't stop my grandchildren from going in and having fun!

It is a very good value.

This is not my first stay, and I usually give the property a perfect score. However, both shades were broken, and there was no answer at the front desk. They were broken in the open position, making sleeping late very difficult because of the sun.

That it was in a very convenient location with a lot of things in the area. Everything was in close proximity. The staff was great!! Very friendly and helpful.

Really can’t think of anything at the moment.

The daily breakfast was such a nice touch which made it so convenient to start my day. Trust me when I say that I gave everything a good test and the food items provided were quite tasty. It wasn't a gourmet meal but it hit the right spot.

I can honestly say that I didn't have anything to complain about. The staff was so attentive that when I needed anything, they were at my beck and call. What a great team they have there!

I absolutely love everything about the hotel, the housekeeper Sasha was very polite, the manager Michael was great, thanks for your hospitality.

Everything was excellent

The room was clean and comfortable. Sometimes pet-friendly rooms are a bit worn, but not the West Haven. The breakfast was good, and was replenished several times throughout the morning, The grounds were clean, and on Christmas morning I noticed an employee picking up trash in the parking lot,

I was only there one night, but had no complaints.