Most of the hotel staff were wonderful: Ali, from the reception, was extraordinarily friendly and helpful. Vicky, Alejandro and Davion (or Debion, I could get a good look at his name), from the breakfast place were so kind and respectful. The rooms were very nice, spacious and comfortable. The shower was excellent. The gym was pretty good for a hotel gym.

The rooms had very little lighting. Even with all the lights on, it felt pretty dark. The bathroom door, although very modern with its translucent apprarance, doesn’t make it very comfortable or private to use the bathroom.

Friendly staff. Location was good - downtown was 25 minutes away and the airport 15. There is paid valet parking.

The WIFI should be made to be free to guest.

​We liked the gym area and the proximity to restaurants, supermarket, airport, mall and access to the subway

Several observations that can be improved, eliminate carpets in part of the room, update the furniture and decoration of the spaces, the bed was not as comfortable as it looked Thank you

Room was a good size and had recently been refurbished. A light was not working, told reception and within minutes somebody came to fix it. Bed was very comfortable. The swimming pool area was very good, plenty of sunshine as no really high blocks causing a problem. Dadeland Mall was literally a 5 minute walk. Would definitely stay there again.

Nothing, we were there for two days and was completely happy.

Everything just everything about this resort met and and exceeded my expectation from the location to the decor to the friendly and helpful staff they are professionals at this resort, the one thing that really stood out was the quietness although I saw guess around the pool and loby, this Hotel gived me a sense of privacy as in not many people was visible at any time and it felt really stress free and relaxing.The rooms are 5 star quality. I highly recommend..

Everything. ..

The hotel is absolutely stunning. The rooms are amazing, if you're placed on a higher floor the view is jaw dropping, and the breakfast area is absolutely adorable, looks like it's right out of an anime! Rooms felt very clean and staff is very courteous.

Everything

Comfortable. Clean. Great area The shower was nice and hot

They charge $29 a night for parking I have to cars and stayed 3 nights. I was so mad

Staff were very helpful

Being place in a room for one day without wifi. The technicians came and said the internet was not working in that room. I was moved to a different room.

Very friendly staff, room service food was very good

The air conditioner in the room had to be set, so it was so cold that it was almost uncomfortable to stay cool in the room, the shower pressure was so bad it was hard to shower.