This hotel is in a great location. Shopping and restaurants close by. The breakfast is good (eggs, sausage, cereal, toast). The room was small but the bed was so comfy!! The room was clean and so was the rest of the building.

The room was small and the lighting (mirror) was hot, not great for putting on make-up. The elevator is a little slow.

Great location, clean rooms, friendly staff and complimentary continental breakfast.

The hotel only has one elevator, and it is pretty slow. We were on a 4th floor, so we had to use it. Going up and down may take more than expected. The hallways in the room floors look a bit dark because of the colors of the walls. I prefer lighter colors but that is subjective. They were well painted, nevertheless. Complimentary breakfast exceeded our expectations offering hard boiled eggs, ham, cheese and bagels. My only comment for improvement is to change items some days. We stayed four days and it was kind of the same thing every day. But overall, everything good!

Nice breakfast variety with ham and eggs scrambled and hot, breakfast cereal options, yogurt and muffins packaged. Oatmeal. Several orange/apple juice. 2% milk. Have coffee out all day for you to get but won't always be hot. And they have creamer packets and even some tea. Controllable ac and hat in each room that sticks out from the wall :) Big windows. Staff helpful. Small gym area with two treadmills only but full length mirrors and full length mirror in room of sleeping as well. Nice sink lighting.

The guests coughed ok EVERYTHING. It seemed to be a city in general where people don't care to ough on you, but masks should be obligated to be worn while going up to the food! 3 people coughing was the first thing I noticed before I walked in the breakfast doors... Too close quarters for that! Shower curtains seem somewhat outdated, but thimaybhabe just gotten used to amother style.

The location and the price cannot be beaten. It is located near freeway and plenty of shops, including a good price range of restaurants and, of course, locations to get your cuban cafecito. The breakfast provided is good and the staff is very helpful. More specifically, Juan, at the desk, is superb. He is very welcoming and helpful, always trying to make one feel comfortable. In fact, as a repeat customer top this location, I've seen other guests making time to stop and say hi to Juan. He knows I go to Kendall to visit my elderly mother, and he always (seriously) ask about my mom. Anyway, I've been staying at this location for many years now.

My favourite hotel in Miami.. it has been probably my 5th stay in this property and definitely I book it again next time I come to MIA. Tasty breakfast, good coffe and juice, comfy rooms, I really like The Palms Inn so much! Walking distance to Publix and other stores.. they provide packages receiving, always helpful at the reception. Like the vibe in the hotel... Sure, If you want swimming at Miami Beach, this is not the solution... otherwise, the hotel is the best base for your trips in/around Miami - the Highway is so close.

The staff was very nice ,I live in Miami near the hotel great location,the room was very nice and clean.

This property only has 1 elevator for the entire hotel and the breakfast was kinda bad they had boiled eggs with cold ham ,I really didn’t get that and bagels and cereal I stay at a lot of hotels and some have everything ,but besides that the hotel was good .

Good (and free) breakfast, and it changed daily. (We were there for four nights, so appreciated the change.) Our room was clean, and included a larger-than-typical refrigerator. The bed was comfortable. Staff is very friendly and attentive. The WiFi worked well and consistently. It's next to a large outdoor shopping mall where you can find just about anything you need a short walk away.

- There's only one elevator for the four floors (of about 25 rooms each). And it's a sloooow elevator, so we'd have to sometimes wait 5 or more minutes for a ride. - The in-room A/C was very effective, but also quite loud. - The sliding windows are disabled from opening, which is a pity.

The staff seemed happy to be there. I've been traveling to Miami for medical purposes and have tried 8 different hotels. The Palms Inn & Suites was by far the cleanest. Check-in was easy and swift, and they had some toothpaste for me since I lost mine! Overall excellent value and clean rooms. Hats off to the Housekeeping staff. Kim L

The hotel is good location in terms of travelling, it is outside of the city, however good access to highways to town, airport, Everglades, Fort Lauderdale or Key West. Safe parking and usually enough places even if you arrive late. There are shopping center by walking distance, also some groceries and restaurants. The rooms were a bit weared, but still ok, beds and pillows were confy enough. There was mid-size refrigerator in the room. We used stairs and not elevator. Staff was friendly. WiFi was working fine. There was outside pool as well, but not much used. Starbucks is 2 miles by car. No street noise in the room. It was good value for the money for this stay.

Breakfast was very-very basic & tasteless, pictures are much better then reality, some eggs, porridge w/o any taste. Coffee also very lean - so please be prepared if you stay longer. In some mornings some basic food missing, like yoghurt, cheese or fruits. Hotel room doors were rather thin - you could hear anyone talking in hallway or in neighbor rooms, if you want to have full silence then you need to look elsewhere, for us it was not a problem (arrived late and leaved early). Some electrical plugs were not working.

I loved everything about it! My mother and I were there for few days and we loved our visit! When we first arrived, there was a bit of an issue with the booking I made, the representative was so wonderful and helpful! The staff provided an outstanding and professional service! I love the view we had from our room! The bed was very comfortable, I always had a hard time falling asleep but from the time I stayed, I fell asleep in seconds. I love the showerhead, from the different hotels and places I have stayed, this is top-tier! I would love to buy it on Amazon because the showers felt relaxing! Our room was very clean! Oh, my favorite part was the breakfast! I love how fresh and delicious the breakfast was! My mother and I enjoy our stay! It was a wonderful experience and very lovely! We would love to come back soon!!!

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