Very comfortable large room with couch. The only negative was that it had only two drawers. It did have a generous space for both our big suitcases and small carry-ons, so we used the suitcases as drawer space. The breakfast was unusually good. Aside from the usual cereal and pastries, there were 6 pans of hot food which varied day by day. There were always scrambled eggs and sausages, but there were additions like bacon, biscuits and gravy, French toast and pancakes. There were also make-your-own waffles. The bread choices included a pretty decent bagel (I'm from NYC and we know bagels). Breakfast was only until 9:30, including weekends. They were not great at refilling after 9:00, so it varied if you ate late. They did not chase you out at 9:30; nor did they clean up early as some places do. If there were any maintenance problem, the repair was done almost immediately. The location was central. No tourist attraction in Orlando seemed more than 10 minutes away. Universal was a little further, 20 minutes without traffic, up to 40 going home if it were raining. Staff was friendly and accommodating. There was a huge hospital complex across the street, so not that much dining in walking distance, but there were a few places. There were plenty of restaurants a short drive away, however.

Breakfast a little later, especially on weekends. There was not enough handicapped parking.

The room had a sitting area with a couch and coffee table. The large screen tv could be seen in both parts of the room. Lots of outlets for plugging in electronics, such as computers, chargers, etc.

Room lighting. Although the room had plenty of lamps, I find the absence of overhead lighting in American hotels to be annoying. Although there were lamps on both sides of the bed, they were not bright enough for reading, because the shades obscured a lot of the light, and the lamps weren't tall enough. As fervent readers, my husband and I need more light than most American hotels provide.

We were really looking forward to the continental breakfast. Upon entering the dining room, we were informed that there was no coffee and no juice available. Of course we were upset. But one member of the staff actually made a trip to Starbucks for coffee and offered it to everyone in the dining room. She also offered juices and water from the cooler in the lobby area for no charge. I appreciate that they went above and beyond to make their guestshappy this morning. This extra gesture, makes me feel that I would be happy to recommend this hotel to others.

We were checked in by Bebiena and she was so nice. It was very comforting after a long stressful drive. She was an absolute joy. The next morning I spoke with the front desk and this lady whose name I can’t remember, was so nice and helpful also. People really do make a difference. Also the breakfast and service personnel were excellent. Everything was delicious, everyone was friendly, everything was clean.

I can’t think of anything

The room with two beds was fantastic! It had a refrigerator and microwave, a work desk, plenty of lights and lamps, plenty of places to hook up electronics, plenty of space to put suitcases and other items on, a sofa, really nice and clean bath. Cleaning service was excellent and made beds and put more coffee and tea in room without us asking! Very impressive! I asked front desk if all the rooms with two beds had all the amenities like ours and was told - Yes!

PERFECT!

It was clean, spacious, and comfortable. The breakfast was excellent! Staff was all friendly and cheerful. I left my necklace in the room, and they were very responsive and let me know that they had found it. It has sentimental value, and I was so relieved that it was found in the room! Thank you so much.

I really don't have anything to put here. Everything was great.

Breakfast was really good. More choices than I expected. Everything was really clean.

I reserved a room for handicapped person and was suppose to have a roll-in shower or a shower without a tub. I got what looked like a room for a disabled person but there was a tub that you had to step over and into to take a shower. My partner was unable to shower as he cannot lift his leg up and over to get into the shower. Since we were only staying one night we just put up with it. I was not happy as I paid extra for that room but I'll be sure to call the next time to make sure the room is what I need.

I like the room and view I had from it. The breakfast was what I expected but nevertheless good. The room was clean and very well kept. The fact that a panera and 711 was within walking distance was very convenient as well.

Locating the elevator was a little bit of a pain at first when I got there, so I took the stairs. So to improve I’d say possibly better signage of where to locate certain facilities, but other than that I was fine.

The staff was very helpful and pleasant 🙂, The Room was clean, Sleep like a baby when I did sleep 😴.The bed was very comfortable,Over all it was a pleasure staying there 😊 and yes we will return again 😁.

The only issue was the slamming of the back door whenever someone left out or entered 😩.

Very clean and comfortable stay. Great location, Friendly Staff. The stay was better than I expected. Hotel is very nice. Complimentary breakfast was great and better than expected. Would definitely stay again.