everything about this hotel is exceptional. from the customer service agents Nadia upon check-in who was so kind and very helpful. To Darvis upon check-out, who ensured my stay was great. The location was amazing directly across from Mercedes Benz stadium. The Nest on Four is an amazing sports bar. Our drinks were full of liquor, and those wings were to die for. The rooms are large and spacious. this is a great hotel!

I had an issue one with valet parking. we waiting 1 hour and 15 minutes for our vehicle, only for the guy to come asked if we had the keys. my son has an air tag on his keys and pulled up the location, which showed the keys were with the car. there was some back in forth between the attendant, my son, and myself. Until I finally asked if he checked the car in which he hadn't. 2 minutes later, here comes the attendant with the vehicle. Valet, please do better, it cost way too much for you all to slacking like this.

Proximity to Mercedes Stadium. Room cleanliness. Chris with Valet parking was friendly, great. Front desk staff were courteous.

Hostess Staff at Nest… no hostess at stand and after waiting there, we attempted to find a seat (lots of open tables, not crowded). Were told by other staff to return to stand to be seated. When hostess appeared she was very rude. No self parking, Mandatory valet parking with additional charge. Not familiar with area and did not know of any additional parking, so had to valet for that additional fee.

The hotel was very clean and the staff was very friendly. The location was nice because the stadium was right next door. Check-in was easy nd check -out.

The air in the room took all night to cool off the room. We had the thermostat down to 64 and it was early morning before it cooled off. We arrived at 4 pm so that is how long it took. I wasn't real happy when I found out that I had to pay another $150.00 at check-in for valet and insecurities. I paid for everything a month before and nothing was said about this having to be done. I live on a budget and budget my money so this was a shock. Paying for the valet was no problem but having to pay extra after I had already paid with a major credit card for my room before hand was very ridiculous. I have no clue if I am going to be refunded back the money minus the valet or not.

The location was great, the staff were so friendly and helpful, and the elevator was really fast.The best thing was that shower. I wish I had a shower that nice at home.

The one thing that was slightly annoying was to get to guest floors you need to scan your key and then press your floor. This is Great for security but there wasn't good feedback. There is no noise and nothing lights up to let you know the scan was successful so if you press your floor and don't look back to see that your floor is selected you will either just be sitting there or will be taken to a different floor that the elevator was called to.

Friendly staff, the room service/restaurant food was delicious, daily housekeeping and refills on towels without having to ask, and great walking distance to the State Farm Arena.

Too many people checking out at the same time. Things would go a lot more smooth if the check out times were staggered. With that being said, I recommend checking out 1-2hrs ahead of time to avoid having to wait in the long check out line and for valet to bring your vehicle. I also did not like not having the option to self park. $60 a night for parking is a little too expensive for my liking.

The beauty and layout of the hotel was everything!! The staff was extra friendly and inviting! Loved my city view! The room service was lovely! The meals were great with room service and dining in the restaurant

A microwave would have been nice...there was an incident where I had money to tip the sever who brought our breakfast but I had to retrieve the empty glasses from my Mother to give to the server first, I guess she thought I wasn't tipping her and she yells "Ma'am I work for tips!!!" Uncalled for... unprofessional

Always love staying at Signia hotels. The beds are extremely comfortable and the rooms are always clean and modern. This location was perfect, within walking distance of the concert we were in town to see. We were also able to walk easily from the hotel to the aquarium.

Service at the breakfast buffet was abysmal to say the least. Unfortunately the waitress we had on the first morning of our stay was pretty awful and we had to ask multiple times for a cup of coffee and a spoon. She was also surly and had an attitude. Not what I expect from Signia staff. Everyone else was super helpful and finally we just asked another waitress for what we needed. The second morning we went to the breakfast buffet we had a different waitress and she was great.

Cleanliness - year after year. hallway walls, carpet, wear and tear of rooms- still remain in great shape. Please keep it up and I will keep booking during our yearly seminar at the WCC.

NEST - the wait was for our food was over 45 mins, the food was cold and the wait staff, were below expectations with the attitude. However the manager, did correct it by comping our lunch. But it was still unacceptable. The menu price points are too high for basic american fare food!

Very peaceful, comfortable bed, over all nice property!

Can’t say I have any dislikes, again the property was amazing.

You couldn’t ask for a better location, especially for events that will be at State Farm or Mercedes Benz Stadium. The staff were extremely friendly and helpful. The facility is stunningly designed- beautiful architecture.

The food in the restaurants was just okay- nothing spectacular. They have to work out the kinks of the recipes. For example, the breakfast pancakes were too dense and gummy. The cheesecake had the same gummy texture. The cleaning crew didn’t really clean in my opinion. Food crumbs were left in the room and I had to ask them to come sweep. Even when we asked for someone to clean, we noted dirt and grime on the bathroom floor.