Staff was very kind and helpful. Place was quiet and clean breakfast was top notch every morning.

Had nothing to dislike.

The staff was over and above accommodating! Very friendly! Let us use one of the freezers to keep ice cream from Oberweis Dairy to have while we were home for Christmas! I was raised in Aurora, I'm 65 yrs old. I will be staying there from now on anytime we go back!

Nothing

My boyfriend and I flew into Chicago on our way to Greenbay for the thanksgiving game and this experience, check-in, room, amenities, comfort, privacy, parks, accessibility, value, breakfast, etc was the best of all three places we stayed on our week long experience. Honestly, this was the most comfortable and safe, cheerful lodging we have had in a long time.

The shampoo / toiletries could have been better but that’s being nit picky. We also would have LOVED a hot tub availability during our November/December stay. Everything was great really. Oh, the water pressure could have been stronger. But again that’s picking out the minute details we would have changed. Lived staying here. And will consider other comfort inn and suites in the future!

The rooms were clean & everything in the room worked!

The water pressure wasn’t the best but that’s okay because it was hot water and it worked. Also the pool closed at 8:00 pm which sucks. We were hoping it was open until 9:00 or 10:00 at least.

Good location. Nice and clean.

Nothing

Breakfast was a nice treat. The employee kept area clean and tidy and made sure food was replenished as necessary. I left my shirt in room and she ran down to my car to catch me before leaving. My husband always leaves something behind so he got a kick out of it being me this time 😆. By the way the room was clean and bed very comfortable.

Not applicable

blackout curtains in room. comfortable bed. luggage carts in foyer. personable manager/day staff.

cable tv service, felt there was not a great variety of programs. shower curtain hanger was coming out of walls. no toliet plunger in bathroom. wish there had been two more luggage stands by wall of bathroom.

The beds were comfortable. Room was clean and stayed warm. Free parking.

The hallway to the room smelled like weed/ciggarette smoke. The water pressure in the shower was really bad/shower head was gross and needs to be replaced. When we checked in, the front desk associate was on her cell phone (with AirPods) on a call while checking us in. Had to do a $100 deposit plus room charge.

They're always clean rooms and the staff is attentive and respectful!!!!

That the outside doors open to anyone and should be locked to only guests 247 to trace every one in the building for safety purposes to people that need to be safe.

Very clean and good location. Front desk and housekeeping staff were helpful and friendly.

Note that pool is right alongside lobby.