Very interesting old building. Had been renovated in a way that effectively mixed the old structure and materials with new. The staff was excellent. They helped us so much. Location was fantastic.

Room was very small. Too many pillows and nowhere to put them. No place to put luggage to unpack. Price was high (but so were all prices in Chicago). Didn't like $50 per day charge for WiFi, water bar+metal water bottle, borrowing bicycles, and a couple of other optional items. Those should either have been free or charged only if used.

The hotel has a great location inside the loop. We had a clean room with a very nice view of State Street. The bed was very comfortable.

The hotel charges $25 per guest for a "convenience fee" to cover the incidentals you may use in the room, such as coffee and rights to use their bicycles. If the charge was optional, it wasn't made clear. The room had a fridge and a pod-based coffee maker which was not very good. We definitely did not get our $50 convenience fee money's worth.

Location was excellent. Hotel was beautifully renovated to honor the historic nature of the building. Large windows with great a view down State Street to the Marshal Field building and Chicago Theater.

The price was way more than we have ever spent in fifty plus years of international travel. Our “deluxe” king room was very small as was the bathroom. I felt the $24.95 Daily Amenity Charge (for a coffee maker, 1 bottle of water and a welcome drink) that was sprung on us when we checked in was inexcusable when paying $600/night. That fee was never listed in the booking description. Our three night stay was almost $1800. which is crazy since there is no complimentary anything such as breakfast or a pool/health facility just a sugar cookie in the afternoon. We had to stay there due to other family members in town for a grandchild’s graduation. I would never stay there again due to the expense.

Had a great time at the StayPineapple in downtown Chicago. The hotel is perfectly located for some urban exploration of The Loop. Most tourist hotspots were within walking distance, and the subway (just a 2-minute walk away from the hotel) made it easy enough to visit the attractions further out. During our 4-night stay we had no complaints about the room either. While the bed was not oversized, it was comfortable, and the air conditioning was efficient in cooling down or warming up the room. The building shows its age, especially in the bathroom facilities, but – at least for us – that only adds to the charm and character of this hotel. We did not try the breakfast or the restaurant, so no comment there. Overall we had a 5-star experience and the hotel lived up perfectly to our expectations. We wouldn’t hesitate to book again.

I did not have high expectations, mostly due to rhe name. The name sounded really odd and gave a weird, budget hotel vibe. But I will definitely stay here again. The staff of the restaurant and reception were friendly. The room had high ceilings and spectacular views. The desk was for once by the window and not against the wall. Breakfast is great. And the renovation of the building has been done with great taste.

It’s a small thing but the coffee at breakfast was cold to lukewarm. Small thing and could have said something about it.

I love the location of the hotel. You really feel in the thick of things. Since it was the holidays, the decorations were really fun. I appreciate the little touches like cookies in the afternoon. The public area is comfortable and was very cozy despite the cold weather. I love the whole vibe of the hotel. Best hotel beds I've ever slept in! Also, I had a great view of the NYE fireworks from my window!

The room was a little dark. It could benefit from another lamp or two. The surrounding area is pretty noisy with street musicians etc. (although that is part of the excitement of being in a big city).

We booked a red eye flight and got to the hotel before check in and their staff was able to get us a room much earlier. Darnell is amazing staff, very friendly, and gave us we needed for our stay. Also we had a great view from our room which overlooked the chicago theater sign. Thank you very much

The water in the bathroom/shower kind of felt unhealthy. I think it could be from the old pipes in the building that the water tasted like rust or iron substance. I hope they can check these pipes out or even the shower lines.

The hotel is extremely well located. Close to Chicago's main tourist attractions. It is located on a street with several shopping options and in front of a shopping center that gives access to Pedway (very important during the harsh winter period). The hotel is also next to the metro station. The hotel restaurant is very good and cozy.

The room is small and the double bed is not comfortable and too small for a couple. Despite being a room with two (small) double beds, it can accommodate only two people reasonably comfortably.

The Vibrant Location. All major shopping store nearby. Millennium Park and River Walkway is at walking distance including the Broadway Theatres like Chicago etc!

No help to get you in the hotel when you arrive with luggages. You are dropped at the road with heavy suitcases and then you have to mange them while opening two heavy doors. Hospitality and warmth to welcome is missing! They don’t even offer to take your luggages upstairs. Very basic hospitality is missing compared to the price you are paying.

We've stayed here several times. The location is terrific and we love the building. The rooms are quite comfortable and the views of the city are great.

The hotel seems to be struggling a bit. The restaurant was largely empty, even during a holiday weekend. The room was only cleaned once in four nights and the towels were never replaced. The "resort fee" include unlimited (!) water and coffee. Yet we had to ask at the front desk for coffee pods - twice. Please stock your rooms adequately.