The study is modern clean and comfortable and is in a great location for anyone wanting to visit UChicago or its students. It is a great base for walks to various parts of the campus and the upper floors have good views. The rooms are large with comfortable beds, circulation space and good bathrooms. A particular interest are the many bookshelves placed in the lobby and in each of the rooms. There are no tea/coffee facilities in the rooms but morning coffee is served free in the lobby in the morning. Staff were friendly and helpful. Street parking outside is free and very convenient but can be busy during the working day - no need to pay for hotel parking. There is a well equipped Gym.

There are no fridges or tea coffee facilities in the rooms. Frustrating if you are not intending on eating out all the time. The restaurant/bar downstairs has a nice atmosphere for a drink but we have eaten here on two separate visits and the food has been underwhelming on both occasions. Not actually bad but just not as good as you would expect. Eat in BarDavid next door or go into town.

Very comfortable, spacious area for reading or working, very accommodating staff. The staff at the front desk were amazing and treated us so well. I loved that the campus security were present outside of the property the entire time.

Housekeeping did not clean our room despite multiple requests. We were very clear with the staff about the time we would leave the room and wanted housekeeping. I saw/heard the staff tell housekeeping that we wanted service, but housekeeping did not show up. On the third day, the front desk staff gave us towels and coordinated someone coming to empty the trash because housekeeping was already gone.

Easy access to U Chicago. The property is in great condition and I like the academic decor with book cases and copies of NYT in the morning to go with the coffee. The room type we had (suite) was very comfortable and outstanding with a separate study area and nice sweeping view of the University. Last but not least, one staff member at the front desk named Taron (sp?) was super helpful with our check-in and accommodated by last minute request for room switch pleasantly and graciously. Made for a better stay for us.

The room should have coffee/tea ready - we had to ask for it. There was a nice coffee maker but no coffee.

The hotel staff was very friendly the moment we got there. There were personal and informative. Our rooms were very clean and had a great view. I liked that the TV gave us the option to use Netflix and Sling. We ordered room service for breakfast which was very good. It was a pretty quick location to Soldier Field and the pier.

There is free street parking which is great but limited. It also require parallel parking on a very narrow and busy street. Hotel parking is $29 a night which is definitely one of the cheaper Chicago options. We attempted to get dinner via room service and were told we couldn't do to short staffing. We went down stairs and we were told the item my sister wanted was actually no longer a menu option and that I couldn't get the poached shrimp (ie. Shrimp cocktail) to go due to health reasons which I thought was weird.

The hotel staff were awesome: we had a nightmare journey, our luggage didn't arrive. and they took pity on us an upgraded us to a suite. Our hire car was damaged the first night (on-street parking right outside, and the catalytic converter was stolen!) and they gave us free valent parking in a secure garage for the remaining 6 nights of our stay.

Our room wasn't properly serviced every day: only one or two bins were emptied, on 3 occasions we had to ask for fresh towels, and the coffee pods for the Nespresso machine were NEVER replenished. For all these issues, we called down to Reception and they resolved them very quickly. On our final night the room hadn't been serviced at all: we were given a free late checkout to compensate.

The bed was very comfortable. The linens were super and the pillows were generous (I like the king size pillows!). Loved the tall ceilings - they really give the room a feeling of spaciousness. Loved the wide entry way into the room. It felt very generous.

There was no mini-fridge?! It would have been nice to put our waters and dinner leftovers in a refrigerator. There were no coffee/tea supplies in the room?! I would've liked to have had a hot tea before dinner and a cup of coffee in the morning without having to go to the lobby. There could have been more towels and the shower and surrounding area did not appear as clean as it could have been. It appeared somewhat dirty.

Very nice clean and modern. Great location. The staff were all very friendly and helpful. They went out of their way to make us comfortable. Free on street parking, they will bring you a fridge and microwave upon request for free. Breaking was very good.

I would still stay there but there is a design flaw with the bathroom. There is a frosted window between the bathroom and the bedroom. If whoever you are staying with wakes up first and turns on the bathroom light it lights up the whole bedroom. Stay with people who have similar sleep schedules or wear a mask on your eyes at night.

Clean, Modern, nice environment & staff

I have nothing negative to say about the property

I chose this hotel because it was in the vicinity of the U of Chicago. It was a pleasant area, 15 min walk from the place I was working. The rooms were OK. I finally succeeded in asjusting the aircon, initially too cold. The restaurant can be summarized by the fact it was claiming to be "English". And yes it was...

Price was expensive, apparently as the whole city is now. The place was far from everything else. I rarely walked as much, which compensates in part the US diet. The really English character of the only eating place available; There was not too much in the vicinity where eating would have been possible. No real transportation available in the vicinity

Fantastic location to attend my reunion. Room had great views and restaurant had good food and kind staff

The gym baseboards were filthy. Very dusty. They never answered the phone. We missed housecleaning and I was put on hold for 15 mins to ask for towels. My friend was meeting me for breakfast and I told her to call desk to ask about parking- they put her on hold for 25 mins. Some desk staff were rude or completely uninterested. Some were lovely. Never ordered room service because again never picked up phone