Nice and friendly staff, nice size room, clean and close to everything.

Parking, The lot is small so if you get back late you may not find a spot and other guests have no consideration. They can see that there is limited space and will park on or over line in the next spot making it almost impossible to squeeze your vehicle in without possibly hitting their car or they hitting yours once you get out of yours if you choose to park there.

This hotel exceeded by expectations because it was so CLEAN and the bed and bedding were clean and comfortable. I had a nice chair to sit and read. The young man at check-in was very hospitable. I came in to Springfield via train, and it was only a 5 block walk or so from the station. Many people were parked there, however. If you had to take a taxi from the station, it wouldn't cost much due to proximity. It also had a shuttle with its name on it, but I don't know what its services are.

Coffee at breakfast. For these very reasonable prices, I certainly did not expect Starbucks, That said, the coffee had a burnt taste, and I went down to breakfast shortly after 6 am.

Great location for walking around Downtown and historic attractions Lady on reception was a gem sorted me a ground floor room and let me park motorcycle under entrance awning very friendly made to feel welcome Breakfast was good both mornings with different hot choice each day Coffee available 24/7 nice My room was good size and very comfortable Nice bed good shower

Strange Oder coming from air con But it does grow on you…lol

Noisy. All. The time and the manger did nothing. About it and try to charge me $130, I was not paying that they did. Discount. For. Older. People I just got out of the. Hospital. Having. Cancer surgery. Done. I was. There about. 7. Or. 8 days and. They. HAd. No respect. But. Latoya. The. House keeper was very nice a. Did a. Great job. And. Other as the manger. Machine. Was. Messed up trying to. Pay for. My. Room the. Only. Time. That. The. Manger. Was nice. She's. To noisy and. Some of the employees. Was. Not. Friendly I wood never. Come back here. From. Mr.& Mrs. Tommie. Brown. Jr

The staff were so friendly. The lady at the front desk who checked us in assisted with extra towels and an early check in since our room was ready. The lady who serves food in the morning was friendly and made a delicious breakfast. The location was perfect for our downtown events. The beds were comfortable. The place was kept clean. I enjoyed the facility being smoke free.

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Everyone working was so nice and helpful! I thought I lost a book in my room, and they went out of their was to make sure it wasn’t there- even though the room had already been cleaned. Turns out I left it somewhere else, so I really appreciate all their help! Also was great because I left my car and walked around down town on foot. Didn’t have to worry about parking!

My room had a some food crumbs - something like a cookie maybe? - on the floor. Might have needed another run with the vacuum.

A basic and slightly dated, but comfortable room. It was clean with a decent shower. Breakfast options were okay - good value for the price we paid. We chose this hotel for a one night stay as part of our Route 66 trip and it was more than adequate for this purpose.

The area around the hotel doesn't feel particularly safe so we didn't venture out on foot.

Very spacious and comfortable room. AC worked very well on an extremely humid day. The staff was pleasant and overall, I wuld stay there again. I would like for there to be a pl

I would have liked for there to be a place to get filtered water in the building. I would have also liked if the breakfast was a little more substantial if possible.

The staff was just accommodating and friendly. Manager on duty made check in flawless ! Coffee and Tea was available 24/7 More selections for breakfast ! It was close to the BOS center. Quiet stay Good value for price Would recommend

Did NOT !!! like TO SEE, EXPERIENCE Staff /residents SMOKING NEAR THE ENTRY WAY to hotel WE ARE ALL NON SMOKERS WITH ALLERGIES.... SMokE FREE HOTEL !? No pool, exercise room, RESTAURANTS NEAR BY

As there were numerous lodging options in Springfield, I did what I always do and created a Venn diagram. The Carpenter Street Inn was subsequently booked for $82+tax (less a $25 voucher from booking.com) as it was the only lodging contained in the intersection of the sets of Price, Location, Habitability, and Cancelabilty. It's the most nondescript hotel I ever stayed in. A three-story gray building with no signage except for a very modest sign marking the entrance to the parking lot. Friendly service, a clean, quiet room, with plenty of hot water.

It came with the free tasteless breakfast that all such lodgings offer, which is not so much a benefit to be complained about, but a feature to be ignored.