Everything was fabulous! 😀 The service, room, and breakfast was very good. I would definitely recommend and return to this location. 😁👍

The only thing was the veggie white omelette. I didn't care for it, but the regular eggs worked out fabulous!

Location was great, breakfast was great. the check in was exceptional, very friendly.

Maybe a couple harder pillows, & when staying multiple nights having coffee pods replaced each day.

Pros:- - Friendly staff - Workout area in building - Food / Other areas close by - Everyone there was nice and friendly (nobody was disrespectful) - Rooms we’re clean/Taken care of - Management was understanding with booking and extended our stay.

Cons:- - Pool was in the next building over so had to walk 5mins in order to swim/ get into hot tub. - The thermostat wouldn’t switch off to cold so it was a tad chilly in our room. - Had to call Room service before 6am or we had to put our trash outside room so someone could swing by to get it. - Tv was a tad small in our queen size room (2 bed) - There wasn’t really a selection of what you could eat during breakfast and what they had was way over seasoned or a tad cold. - The coffee wasn’t refilled during rush, I saw they only had one sweet lady that worked alone during breakfast hours, I would suggest on adding another to help assist so she doesn’t feel stressed about doing it all herself.

Functional room design Comfortable Laundry room available to guests More variety at breakfast than expected

Reported free airport shuttle on Booking.com site but no shuttle available

The room was big and clean, the breakfast was awesome! I definitely love having a breakfast included in my stay at hotels. Holiday inn express didn’t let me down. Even had a pancake making machine! Oh yeah!

Nothing. I liked everything about the property.

Had a great time. Wish we’d known the pool was at a separate hotel that we had to walk a ways to get to. But it was nice. Food was good, but pancake machine was down so that was a bummer for the kids. Great location and very friendly staff

Front desk gentle was fantastic!

Offer fresher coffee and offer coffee mate or half and half Also a better variety of snacks ie candy bars and snacks

Clean and comfortable room. Easy check-in and out.

We requested towels at 9:10 am and never received them, we had to leave without showering

Breakfast was what I expected from a holiday inn. It is consistent. I didn’t like to creepy walk to the pool next door. We used the restaurant over at the crown plaza but never made it to the pool.

See above

Comfortable- nice breakfast- friendly staff

Kinda tucked away behind Crown Plaza - $50. Holding fee on my credit card- hope that is refunded