This hotel was in a really great location and made it easy to get to the things in the area we wanted to visit. (Holliday Park is always worth a visit and it's great for families! - see the attached photo) It's also close to the highway, but not on it, which is a bonus! Even though it was next to a busy road, we didn't notice any extra noise in our room. Loved the mini fridge with sink and counter top which made preparing lunches easy. The breakfast was great - nice variety - and I really, really appreciated alternate milk options: chocolate soy milk and regular almond milk. My son is allergic to dairy so this is always a difficulty when we travel. It was such a relief to have something he could drink at breakfast. The pool was nice to use and the exercise room was small but had the basics needed. Overall, a really pleasant stay.

The bolt lock on our door didn't work, so that was a little frustrating. We used the pull-out trundle bed beneath the couch, which was a nice change from a fold-out bed, but it made traffic to the door very tight and difficult to maneuver around, which I feel was a bit of a fire safety hazard.

Breakfast was less than adequate. We came down an hour before it closed and the food was not well restocked during the service. The dining room was crowded and messy.

We forgot our pillows that we had brought from home. I called that later that day to see if housekeeping might have found them. The front desk staff was friendly and said she would check but we never heard back. Good bye to our favorite pillows. :(

Friendly, cheerful, helpful staff. Nice rooms and liked the kitchenette with small sink, microwave oven, small refrigerator, and coffee maker. Pleasant desk area for working. Very good and reliable wi-fi

All was good.

It was a variety, and I liked that I love having the eggs, sausage and bacon and other things to choose from.

Could not find an ice machine on the second floor and if there was one, I had to walk a mile to find it. That was very inconvenient.

Breakfast was good with a lot of selection. Comfortable bed, room had all expected amenities.

The bath tub needs to be re-glazed, this is very chipped and rusty looking.

It's very hard to find a hotel room that is actually accommodating towards wheelchair users. The heighth of the bed and the size of the room were very appreciated.

I wish there was a roll in shower in a room with a king size bed. There may just not have been any available at the time.

The girls at the front desk were great very knowledgeable very professional nice quiet hotel clean rooms great service love the pool

Nothing is wrong everything was perfect

Love the motel! It's our 4th stay I believe. We live an hour and a half away and had kids doctor's appts 2 days in a row and so we decided to get a motel... Of course, we love Springhill suites Carmel and so that's where we went... Nice staff, good food, good pool, and clean motel. And affordable for a family

There wasn't anything we didn't like

The staff was awesome...helped us with accommodations for a second night when we had to suddenly stay

Front desk were caring and considerate of our last minute need for a late checkout!

Room needed a good cleaning