The hotel is nicely situated close to the main streets (Royal, Bourbon, and French Market); walking distance from all the highlighted spots. The Hotel was charming with a peaceful courtyard and pool. I loved that there was a lot of bottled water available at all times.

There was a massive spider web (daddy long legs included) up in the corner when we checked in. There were multiple others around the perimeter of the room. So Gross. The wonderous front desk gent rid them for us, but they should NOT have been present. Staff needs to look up when they clean.

Beautiful location, very cozy, good size room and spacious shower. Very friendly staff.

Balcony didn’t have patio set to sit outside. Never figured out how to use the coffee machine and no coffee offered onsite.

We loved our stay at the Chateau, the location wasn’t far from Bourbon St and wasn’t too close so we were able to get a peaceful sleep without the noise coming from Bourbon St. Room was spacious, clean and the bed was very comfortable. Easy check in process, given digital keys as well as physical. The staff helped me with my bags as there’s no elevators.

We booked the Balcony Suite/Room assuming we could utilise the balcony but it was closed off. Just a balcony view. Most likely an oversight on my behalf but in future and if structurally possible, would be amazing to have access to the balcony.

This historic hotel was quaint, well maintained and had a lovely courtyard around the pool with several different seating options. It is very conveniently located one block from the French Market and provided easy access to many areas of interest. Each staff member that I interacted with was friendly and eager to help make recommendations or offer services when asked.

The only thing that was slightly inconvenient was that the door to the room had beautiful four paned windows that were tastefully covered with an opaque drape which let the hall lights filter into the room throughout the night. This made it hard for me to sleep and may be problematic for other travelers.

Each of the staff members I spoke with were helpful and pointed me in the right direction, even when it came to recommending local postal services. The hotel is in the perfect location for exploring.The room had everything I needed and shower was very good. There was a free ice machine near the pool which came in handy. Whomever cleaned my room was perceptive and sorted it properly. Last but not least a taxi was recommended to me and when I stupididly forgot my car keys in the back of the taxi, he came back and dropped them off. This could have been a major issue but because of the professionalism showed from the reception to the taxi driver it all worked out well

Nothing bad to say, everybody was very professional and helpful.

Mrs. Elaine and Neil were the highlights of our stay. Mrs. Elaine was so accommodating and helped us with any issue that we had. She offered to assist with excursions and taxi services as well. She took us on a tour of the hotel and showed us where to go and how to use all of the hotel's resources. When we had some issues with our room, she made the proper adjustments and made sure that our entire stay was comfortable. Thank you so much!! We had a room on the ground floor which made everything convenient including the pool, front desk and exiting. The location is quiet for NOLA and very convenient with walking to Frenchmen, Bourbon and surrounding areas.

With the historic look and feel of the area, it can be hard to get good ventilation in the rooms. With it being so hot in NOLA and constant air conditioning running, the rooms can have an air conditioning smell to them. Be sure to ask to see your room before getting too comfortable.

This is a beautiful atmospheric property with authentic French Quarter attributes located in the eastern section near good restaurants, quiet area, near jazz club area, few blocks from riverside and few blocks away from Bourbon Street thus no noise, but close enough to find it if needed, with great walkability around the area.

The only issue was a slightly low water pressure for hot water that took 30-60 seconds of running. Other than this, the overall amenities including shower, toilet and air con was more than satisfactory.

The location was in the center of the French quarter and easily accessible to everything including the main city sights. The room was simplistic but accommodating. The bed was a king size and very comfortable. I felt like I was at home. The view from the balcony was very beautiful and relaxing to sit and take in the sounds of the city.

The only exceptions to the this room was the fact that there was not a mini fridge. Breakfast is not served, but there are plenty of coffee shops and restaurants to choose from close by that were excellent, so it wasn’t a problem for us.

The hotel is in an excellent location with easy walking access to Bourbon Street, wandering through the French Quarter and to Frenchman’s Street. Lots of good eateries nearby. Our room was large with a very comfortable bed, pillows; and a renovated large bathroom. The staff was polite and attentive; but Elaine —in particular—at the front desk was wonderful, very helpful. There were some minor housekeeping issues but nothing serious. The pool area was fantastic on a 90 degree day; most guests were respectful in their use of the outdoor space. The property is very well maintained. Would definitely book here again.

Loved the quiet location and relaxed atmosphere. The pool and courtyard were wonderful to relax in before and after long days at the Jazz Fest. Our room was spacious and comfortable with a large bathroom.

The brick floor was in need of a thorough vacuuming. Extra towels for the pool would have been nice to have. One of the light bulbs had blown which we reported to the receptionist but that was not replaced during our stay. There was quite a lot of noise in our room at night from people walking around on the floor above. It was rather annoying to have other guests sitting on loungers right outside our room talking until 1.30am when we had a very early pickup for the airport that day. I realise that very little can be done about these issues by the management but I would suggest that guests request a room upstairs for more peace and privacy.