Location was a plus...everything about our trip was wonderful (from the staff, breakfast, room, balcony and Bourbon Street)

The only part about our stay was, I was unaware that a certain type of Balcony had to be booked/requested when booking...we were wanting to book the balcony facing Bourbon Street, so we wouldn't have to leave our room....But our next trip, we will book the Bourbon Balcony

We loved the location of the hotel and the breakfast was awesome. The staff was very friendly and knowledgeable. We also liked the security for their guests.

The only exception to the overall security is one of the female security guards never checked our room cards upon re-entry. She was too busy on her phone to double check our registry. The room was clean and comfortable but smaller than expected. We couldn't get the luggage cart far enough into the room to load it safely. The bathroom was very clean. The tub, however, was dangerously slick.

The location is perfect, right in the middle of all the action, bars, restaurants and shops. The front desk staff, especially Ronita, made us feel welcome,the valet guys are always so nice, and the housekeeping staff do a great job. They really do think of all the little things to make you feel comfortable like a noise machine in the room, coffee, hairdryer, etc. This is our second time staying, will be back next year with more friends!

We stayed for three nights. The first night, the room we were put in was not what we expected, more of a Toulouse street view than Bourbon. I went back down to the front desk and spoke with Ronita. She was amazing and fixed the issue for us immediately. The room we stayed in the next two nights was perfect with a huge balcony and perfect view of Bourbon Street.

Central location, in the heat of the action. Restaurants are at within a 2 minute walk, bars, shops, the Mississippi River is 10 minutes away, Congo Square as well. If you want to enjoy all the vibes of the city nightlife, get a room on Bourbon Street. If, like me, you want to sleep before 3am, book a room with a garden/pool view. All the staff is very helpful and accommodating.

My daughter and I went South to New Orleans to get warm and enjoy the town. We hit right at the start of the historic "2025 NOLA Blizzard." No open restaurants, grocery stores, bars, museums - NOTHING was open. We stayed for 3 nights and 3 days at the hotel. My biggest comment - thank heavens for the STAFF!! Many of them were stranded at the hotel with us and they worked non-stop to make the stay pleasant. Two in particular - One = the bartender who also worked as the restaurant server, etc. Two = the cook who made the food great and would come out of the kitchen to check up on things (like hot coffee in the lobby.) The people behind the desk also were wonderful - going out of their way to keep tabs on the airport cancellations, cabs to get to the airport, etc. THANKS, FOLKS!

The weather.

Most of the staff very friendly. Room was clean. We had a nice view of the pool from balcony

The bathroom was very small. One of the female security attendants was rude

Very helpful staff, which helped us with switching rooms from the loud side of the hotel to the quiet one. Thank you very much for that. Nice swimming pool. Great location of the hotel - right in the center of the French Quarter. You exit the hotel and you are immediately in the middle of the party:)

The Hotel is located on Bourbon Street which is loud and lively all day and all night, so if you actually want to sleep at night, make sure you room is on the other side than Bourbon Street:)

Location - you can walk to everywhere from the hotel

Location - I could not sleep on the first night. I booked a room with a balcony and view. I was put on the 5th floor, no balcony, no view just the sound of club and pub music until 2am, then party people screaming and shouting until 4am. Just when I thought I could finally sleep...the bin men arrived The rooms facing Bourbon should come with a health & Safety warning The staff kindly changed my room to the back of the hotel facing the carpark Then it was all good

Light noise wasn’t bad, and expected from where I was located.

The smell, there was a strong odor throughout the building.

Ideally situated in the heart of the French Quarter, so we were able to leave our car in the garage and get about by foot or streetcar. Very nice room with balcony overlooking Toulouse Street (though the balcony is less of a bonus than we thought because it's too hot to sit outside for long and too noisy at night - another time we'd spare ourselves the cost and get an inner room.) Comfy beds and good bathroom and facilities. Staff were reasonably helpful, but not super-friendly, and often too busy to attend quickly to our enquiries. Noisy outside at night (Hey - it's New Orleans, waddya expect?) so if you go to bed early, bring earplugs.

Air-con was set ultra low, so when we put it up to 75 the heaters came on! Otherwise all good.