Perfect location

5th floor took awhile to get hot water, no exhaust fan in the bathroom so it got a bit steamy but still nice

The location was excellent. Being one block away from Bourbon Street afforded me all the privileges without all of the noise and overcrowding. The location was great- everything I needed was within walking distance. I was able to easily walk to Bourbon Street, Cemetery #1, street car, and all other key attractions.

Price on last day of my stay was extremely inflated because of it being the weekend and first day of Mardi Gras parades.

Near to most sites. I wish I could have had information on the street cars that would have saved us $49 in parking near Natchez Cruise. Clean, and the valet service was great.

The booking was mid-leading in that we chose a balcony room that stated being pool overlook. We were disappointed opening the curtains to the balcony and seeing a wall. A continental breakfast would have been nice.

The location was great for walking distance. The staff were always friendly and willing to assist. The cleaning crew did a great job making sure we had fresh towels when needed.

It's hard to get transportation like Uber to come during peak times. Needs some new updated decor in the rooms, the carpet didn't feel clean. The shower had a half glass to keep water spray in, but it didn't work well... floor would get all wet. Had a balcony, but it was shared with another room, which was awkward. Not much for lighting.

Everything except the lack of a restaurant and/or bar on site.

Just needs a restaurant/bar opened again! Cannot be that difficult to find a chef in a City known for wonderful food! I am sure hotel ownership/management wants an independent Lessor, but the lack of that amenity hurts the hotel’s ratings. Charging $50 per night for “extras” when there are n extras available is indefensible. If it is truly a damage deposit, call it that.

Convenient for tour meet-ups and good restaurants. Awesome staff!

The hotel was great as was the staff. Big disappointment in Bourbon Street with the 'type' people it now attracts. Was nothing like this seven years or so ago when I first visited. I felt awful since I'd hyped it up so much to my husband...his first visit!

The location was great and at least half of the staff exceeded my expectations. The other half were present. They weren't rude, but they weren't nice either. No complaints though.

Twisted Waffles. The food was okay, but the service and wait times were beyond horrible. Except for one girl they did not care about the food or the customer service.

Great location and nice rooms. Great concierge staff and valet parking staff. Valet parking was great.

Unfortunately we were placed in the room right next to the lifts. All night and early morning you could hear the lifts going up and down. Luckily I can sleep through most things but it was annoying when in the room. Concierge and valet parking staff were awesome, same could not be said about reception staff.

Everything

The Breakfast should be a buffet style thang My biscuit was 45 % of a waffle passed off as a biscuit The sausage was patties that tasted bland sausage links Should have been on my plate with a real biscuit Scrambled eggs should new be powered eggs 🥚 invest in a buffet style breakfast for the Guests please.

No breakfast offered. Which was fine. Good size, I liked that there was full bottles of shampoo, shower gel ect in the shower. Close to everything and I liked that the door was always opened for us when we came or left the hotel.

The pool says heated but even though it was mid 70 degrees we could not swim, the pool did not seem heated at all. A bit disappointing since I was looking forward using the pool.