great boutique hotel, newly opened so they are ironing out the kinks but great friendly helpful staff. I recommend the larger rooms though, as a boutique hotel, the standard are small. but all in all, loved the hotel and the staff

showers don't have a shelf/place to put your soap, shampoo, etc. they need to add something for this. the couch in our room wasn't very comfortable, they went with "style" instead of use - nothing that wouldn't make me go back.

Stayed 5 nights whilst visiting New Orleans for the first time. The location is fantastic, right in the city centre, close to Public Transport and just at the edge of the French Quarter. Our room was massive although had no outside window which we thought a little strange. That said it meant despite it being one block from the end of Bourbon St it was beautifully quiet, so overall no problem there. Bed was super comfy and shower was massive. There were a few bits and pieces that let it down, minor niggles, but leave memories. There was a card in our room telling us that these 2 bottles of water were complimentary. They were also invisible. When we arrived we were told that there was no coffee in the room, but there was coffee available from morning till late in the lobby/bar area. Many times this was not the case. Upon arrival we were told there was a complimentary breakfast available to 11am. On our second morning we came down about 9.30 to find there was no milk, spoke with the lady patrolling who was totally unhelpful, said there was no more, and whose answer was to clear away the rest of the cereal/muffins etc. Certainly no complimentary breakfast up to 11am that morning. On the plus side the other staff were wonderful, engaging and helpful often running off to get us coffee when we wanted it. So overall sort out these little things and it would be a wonderful place to stay.

The Hotel position is just perfect to go around in New Orleans. It is at the border of the French Quarter and close to streetcars stops. Not far from the business quarter and the Mississippi River. The room was very big, the bad very comfortable and the bath had an excellent walking in shower.

When I arrived I had to struggle with the heating system and it took a couple of hours to me and the personnel to make it work properly. Unfortunately the heating system is quite noisy (but this is common in American big hotel) and it was a little hassle in the night. However, all in all, I shall not complain about it.

I really enjoyed my stay at the Rubenstein Hotel! The rooms were super spacious and the bed was very comfortable. The location of the hotel was perfect, as it was close to all the major sights to see in New Orleans! It also felt very secure as you needed your key card to enter the building and elevator, which made me feel safe as a solo traveler!

I typically like to watch TV/stream so I was disappointed that I had trouble accessing this during my stay. Also, the breakfast that was advertised was simply cereal, which I felt was underwhelming compared to what was advertised.

I liked the staff. They were prompt and professional. Cleanliness of the room and people cleaning the room were fast and efficient

My room didn't have a window, felt like a prison room. I didn't realize I has booked a room without one. So I take full responsibility but for it to be almost $200 to change was insane. Which they could've been more accommodating. Same time I guess I understand

I travelled from Doha, Qatar, to New Orleans (Nola) to attend AMPP conference, 3-7 March 2024. The hotel is located in the downtown closer to many attractions and halal food. The hotel is newly built with wonderfully spacious and clean rooms. The staff is really very supportive, friendly and cooperative. I enjoy my stay there. One point that may improve the hotel appearance is to place a big sign board indicating the hotel entrance. I faced a problem in finding the main entrance of the hotel when I reached there at 7.30 pm. Anyway, I strongly recommend this hotel based on my amazing experience. Thank you.

The hotel location, staff and cleanliness of the rooms impressed me a lot.

Great location, right off of Canal st. This is a new hotel, so it was pretty clean. There are some stairs in the hallways, so it can be difficult to carry luggage up the few stairs. Some rooms are accessible, just make sure to confirm that your room is when booking.

I did not like there there was no window in the room with natural light. There was a window, but it was overlooking a random room. I also didn't like the steps in the halls.

The lobby is light, bright, and clean. We stayed in the Superior King Size room and it was easily one of the NICEST rooms we stayed in. The ceilings are very tall, the windows let in so much natural light and the bed was incredibly comfortable.

We faced Canal Street so it was admittedly noisy, but I had ear plugs with me and had no trouble sleeping. Just be aware when you come!

Location is great. Hotel is nice and seems to be newly renovated. David, the owner, is very helpful and cooperative.

Many things don't properly work. We had to reboot the TV everytime we turned it on. Safe wasn't working, got fixed after 24 hours. Wi-fi unstable. lots of noise from the street.

It was a pleasant enough stay, the room amenities were comfortable and the pillows were great! I did have an internal room, which despite its size did feel a little claustrophobic, I assumed not booking a city view room would maybe mean a brick wall out the window, but instead it was a hallway. Other guests could be heard and the noise did carry.