Check-in was quick and room was clean

Lobby coffee was just warm. The toilet in the bathrooms are extremely low and uncomfortable to both sit down and to stand from. Lastly when I requested a couple of complimentary cookies when checking out I received a very uncomfortable look from front desk person. I felt like a beggar or as though the 2 cookies at check-in was my limit. Usually 2 bottles of water are in your room and are complimentary to Honor Members, no waters. It's the small things that count and noticed.

The location was perfect. We were in town for the Beyoncé concert and it was literally down the street. Clean hotel and staff was exceptional.

2 things about the room need to be addressed. Every time we took a shower the steam set off the smoke alarm. We notified the front desk and they are aware but say the alarms are set to very sensitive for safety reasons. Second thing, the light under the TV does NOT turn off with a switch. Very disturbing for sleep as I like a dark room. When we asked the front desk they just said unplug it. That seems dangerous and not something u would advise guests to do. Those were the only issues we had and even with those issues I would still stay again.

I appreciate how close the hotel was to the train station& restaurants.

We were upgraded to another room but honestly it wasn’t necessary. Our room’s shower head was leaky, the shower was dirty & the there were technical issues going on with the television. It would turn off and not come back on. We would have to unplug the TV for it to reset itself & this was done numerous times.

Location was fantastic, especially for after the NFL game.

According to Booking.com, the booking required no deposit, pay at the property with free cancelation until three days prior to check in. The property attempted to charge my account a week early with no prior notice or warning. They also threatened to cancel my reservation unless I paid by 6 PM that day. I transferred money to the account to correct the error, but I've never had a property attempt to charge me early without a notice. Maybe put a disclaimer or something on the property?

The future desk workers were very nice. Rooms were clean, modern, spacious for my family of 5. Very convenient to Fedex field. It was only a 2min drive. Plenty of Restaurants and to grocery stores to choose from. Walmart was 15min away as well. Indoor Pool water was cool with warm interior. Plenty of towels were available for all of our football team. We have no complaints.

No complaints

The location was great. Not far from main activities I was there for. It was also in a safe location which was very important to me. The lobby decor was very modern and appealing, and staff was very accommodating and displayed good manners when interacting with customers.

Nothing.

Thus location us pleasant and the staff is always helpful and have great attitudes.

We were expecting a queen room with 2 queen sized bed. We actually got 2 full sized beds. Price paid didn't reflect the downgrade.

Location was in an industrial location and not noisy

I was under the assumption that I had paid extra for breakfast. No breakfast offered. Had to pay for little store items or the Starbucks in lobby

Far enough from the city to not worry about riffraff. Close enough to the football stadium to walk there and back.

No breakfast.

Front desk staff was very friendly and helpful any time I have questions or need something they always there to help .

The housekeeping knocking the door before check-out time she knock the door and try to opening without say who is knowing the door, when I opened she say you have to go out , when I go out till next day .