It was a great setup and the rooms were clean. The housekeeper did a wonderful job and the staff were generally great, especially the kind gentleman from Congo who checked us in. As usual, their kitchens served their purpose and I got some great non-stick pots and pans.

Breakfast could be better with some more variety and creativity. The main issue came up as I approached the end of my stay. I asked for a late checkout and was told the latest was 2pm. I explained that I would leave for the airport at 7pm. I eventually had to pay full cost for an additional night. I thought this was a bit steep since I had already stayed 8 nights. When I was checking out at 7pm they then said it was an early checkout so I had to pay a fee. After some discussion it was waived. Other than that, it was a good stay.

The breakfast was fairly good, and the staff was friendly. The location was helpful for us - a family reunion in the area. The common room was good for working and writing. I loved that the third floor window looked out onto large mature hardwood trees. That is such a rarity!

I had booked two rooms with two different last names and asked for rooms together. When I checked in, I was given a room on the ground floor and the other party was on the third floor. The front desk told me this was because the names were different and I needed to have asked for rooms together. (And I had, but I was unable to pull up my reservation to show them.) They did get us a room on the same floor as our other party, but it was not as smooth as I would have liked.

- The room is big enough for a family of 4. - The room has a kitchenette, allowing you to cook yourself. - There is a wonderful gym, spa and swimming pool. - Breakfast is excellent, offering a large variety of things to choose from. - Staff is very helpful. - The location is perfect. It lies outside washinhton dc, in a quiet neighborhood. If you have a car, you can park in the rockville metro station parking, 10 minutes from the Homewood suites (5 dollar). Then you can take the red metro to Washington dc, in about 30 minutes.

The heating did not work properly, there was no toilet paper in the restroom and the kitchen gear is very limited (especially knifes, spoons etc). We called for the toilet paper and got it in 5 minutes. We also called for the heating. That could not be fixed during our stay, unfortunately. I recommend Homewood suites staff to prepare this after our stay, for future customers. Also for the kitchenette, I recommend to add some gear, to make the stay for a future family more comfortable. But these are suggestions, recommendations. Overall, we had a wonderful time here.

The hospitality of most staff

I did not like that Lidia charged me twice for my stay. That put a damper on my vacation. This was my wife birthday. My wife was extremely upset also. When I told her that I paid through booking .com already. The manager gave me 5000 points . That still did not help us for this stay. . My wife left a message at the front desk to express her frustration for the manager. She never contacted us back. She should have given us a discount on this stay. A gift card for lunch, dinner is something

It was nice to be able to have whole family in room. I know are kids are adults, but when traveling still want them close and this room provide beds for all, since I have a girl and a boy. We also had sitting area so that once back to hotel we could sit and watch TV without having to use beds and not have a back support. Very nice. We visited sites of Washington DC and this was conveniently located out of the major hustle as well.

The room was definitely roomy, the place was spotless, and the staff was very attentive when we made requests. The breakfast was solid, though it lacked cinnamon for the oatmeal; no problem, someone managed to find me some somewhere.

The pillows were flatter than pancakes and not very comfortable. We did ask for additional ones, and the staff brought us some bigger ones.

Hotel was clean, especially our room, which was a great size for two adults and one child. Stores/restaurants and metro station are just a short car ride away.

Pool was small and crowded, breakfast was ok, but the biggest issue was how loud the other guests were. Friday evening, it sounded like one kid having a very loud one sided conversation, perhaps on a video game, and then Saturday a group of teens took over that room and again were extremely loud until after 3am, in the rooms and running up and down the hallways. We had an adjoining room so I’m not sure if that was why it was so loud. At one point it sounded like they were trying to open the door that way and I asked them what they were doing and they stopped.

Check in = excellent Cleanliness = excellent Staff = Excellent and very helpful Breakfast = excellent and staffs at the breakfast counter are wonderful. Parking = Safe and very convenient. Laundry = Good

Nothing! This place is an excellent for family travelers.

The breakfast was really good, with so many options, and the staff were so friendly and all was fresh and clean. The room is perfect for the family, you have everything in there.

The swimming pool stairs were broken, I hope they can fix it ASAP.

The entire facility from parking lot all the way up to the room was clean, neat and pleasing to the eyes.. Staff was very attentive and helpful

It was confusing upon entry that either side of the property was for different bookings/hotels. Luckily the staff was quick to clear this up. Also the advertised “heated swimming pool” was far from warm or cool, kids could not comfortably enjoy a swim in it. More meal options at the restaurant