It was a great experience, the room was very comfortable and clean. The front desk staff are amazing, always prompt to help and smiling! The pool was nice and the kids could have some fun, even the weather being rainy and a bit cold.

Breakfast is not included, we did not mind to pay for it at the Country Store though, the prices are fair and the place is super cozy. However it can get crowded and then it gets difficult to find a place to seat. With kids that is an issue. We were there for only a few days, so we did mot want to prepare meals in the room.

The room was a king suite-comfortable bed for us in the bedroom, with a pull-out sofa in the living room for guests (we did not use it.) The room was spotlessly clean. Fully equipped kitchenette which had everything we could want. We dipped in the pool, which was clean and refreshing, towels provided by the resort. They have several activities which looked like loads of fun for the younger set: Mountain coaster, zip lines, giant swing, alpine slide. I asked at the desk, and single rides were $18, but you could buy a day pass. We haven't been "the younger set" for 40 years, so we passed on those activities. The resort is about 3/4 hour from Tanglewood. Also, the resort is very climate friendly, using renewable energy. We stayed 2 nights. I would recommend it.

The air conditioning was a unit in the main bedroom with a thermostat in the living room. The a/c unit was incredibly loud in the bedroom, so although it worked well, it was very difficult to sleep. Also, I could not get the tv's to work. We didn't expect to use them much, so I didn't make an issue of it.

Staff was very friendly and helpful, the facilities were (except from the very small pool) excellent. They accommodated some of our special requests. It is a nice nostalgic place that has everything you might need such as a store and wonderful nearby restaurants. We enjoyed our stay thoroughly.

The suite was excellent with everything one might need. There were small issues like the shower head missing and a couple of lamps not working so might need some TLC but overall an amazing experience.

we came as a group of 3 moms and 3 daughters to celebrate my daughter's 12th birthday. The staff was extremely nice and accommodating.They were very good about communicating with me as soon as I made the reservation via Booking.com. The property is a relaxing a comfortable place with plenty of room for our group. We were here off season so not many things were open but we were able to use the pool and hot tub. Both were a lot of fun for the girls!

looked out to the mountains with a little of the parking lot. Room was spacious, thermostat functioned **perfectly**. The place was very clean. it was nice and quiet.

Decor and furniture could be updated. Mini fridge freezer was iced over and door couldn't close. Kitchenette could use a few more things like measuring spoons/cups. Some people use 2 sugars each cup of coffee.

The room was a spacious suite with a good-sized bedroom with en-suite bathroom which had the bonus of having an additional separate sink/vanity, both accessible from both the bedroom and the living room. The rooms were nothing fancy, but had a kitchenette and were very clean and pretty quiet. The mountain setting is peaceful and beautiful.

There is a pretty big set of stairs from the parking lot into the reception area, which is a hassle with heavy bags. Also, to get to our room, while we could use the baggage cart, there were again stairs before we got to our room.

close to the mountains, outside pool and jacuzzi open until 10pm

don`t expect a big game room or a Big arcade, only 2 machines with toys and 10 small ones with candys, 1 ping pong table, e 1 table for another type of game

Location, staff, good restaurant in the vicinity.

It was a residual smell of tobacco in the room, the room was not ventilated when we have arrived, I needed to open all windows to make the air breathable. Also, the coffee bar does not offer milk or half and half.

location of hotel.

our room was on far end of building. unaware that accessing room required a long walk and then had to climb stairs to reach room. this was difficult with luggage and an individual with ambulation issues. If there had been a door on that side of hotel, it would have been easier . There was refuse in hallway outside a room which we had to move in order to navigate down the long corridor.

Clean and comfortable . The adventure park should be included in price .

The price I paid here was more than vacation village which is up the road . The roomie got there had fireplace and Jacuzzi tub and it was less money .