Beds extremely comfortable. Food was lovely. Quiet hotel and bedroom. Central location and large car park

Had booked wheelchair accessible room with wet room facilities. When we arrived allocated room with bath which I had specifically stated was not suitable for our needs. Moved the next day to a new room which had wet room. Issue with shower chair as was not under shower head and controls too far away for wheelchair user to access. The night manager Bill asked me to jot down my recommendations so as to improve service which I have done. Overall a good experience particularly for my husband's first trip to the United States and he being a wheelchair user

The staff are always very nice and helpful. The rooms are clean and comfortable.The breakfast is actually one of the reasons I choose to stay at the Hampton Inn. Overall the breakfast options are good and plentiful. A great and convenient way to start a busy day.

The only thing I really did not care for during this stay was the bacon in the steamer tray. It was cooked but extremely soggy like overcooked noodles and dripping in either grease or water hard to tell. Gross

Check in staff, Jill, was fantastic, very helpful and friendly. Very comfortable stay. Great location for visiting Plymouth. We even drove the entire cape from this location.

The room's carpet seemed due for an upgrade, but was clean and not really a turn off or anything.

clean, good bed, blinds, micro, fridge, furniture. parking, pool, breakfast, great hardworking possibly underpaid crew-

with my contractor hat on; bath unit needs reno- tv too big, hvac/heater fan loud, door to hall needs to fit better for sound-

Breakfast was great. The pool and hot tub were the perfect temp.

You were out of shampoo. The tv channels were minimal and there was no option to stream movies to the tv from a personal device. No information booklets or anything about restaurants or things to do nearby. I’ve never seen that in a hotel before.

It clean and nice and quiet store and restaurant near perfect place for me

I love swimming and so dose my granddaughter that one of the main reasons I go there for her to enjoy the pool with me but the water is very cold for a indoor pool warmer water please

Breakfast was ok the hotel overall was great me and my family have stayed there multiple times over the years and there is always improvements in the staying experience when we come

Great place to stay with super friendly staff! It was great having access to hot water for tea/coffee in the lobby and snacks throughout the day. The room was clean and comfortable.

The only thing that could have been better managed was the breakfast station, but this was due to other guests- not the hotel staff. Several occasions of children and adults touching food and then leaving it behind- one licking her fingers in between each time- gross! Not sure what could be done to better control this, but otherwise everything was great.

Staff were helpful and nice. Rooms were nice and clean. Loved the location. Fresh cold water in the lobby was a nice touch.

The beds and pillows are terrible. Breakfast all three days was gross. The coffee and hot water they leave out were cold every evening.

Good breakfast, very helpful staff, good location for restaurants and shops.

Only two lifts and one was out of order and that took a long time to arrive. When switching water from bath to shower only half the water changed to shower mode. I reported this to reception and they are awaiting parts to repair. Further out of town than expected.