Location is excellent

Outside looks shabby. I know it is early spring but nothing done with landscaping. Makes hotel look run down. Room condition was disappointing. Would call furniture shabby, toilet paper holder broken, you could see build up of dirt under rim of sink when you were on toilet. Curtains were shredded! Weird smell in room when we entered. Thought it just needed a/c circulation. Was awful when we returned late night and when returning from walk in am. Check in clerk was fantastic, friendly.

The location and the free parking. The beds were comfortable. The pool was fun for the kids. The sliding side door with screen was nice. No issues with the key card. Staff were kind and helpful.

The bathroom could have been a little cleaner, but overall it was well maintained. It would have been helpful to have a flier for what channels on the tv were available.

Staff were terrific - respectful and helpful. The room was very clean and the bed comfortable.

Areas of the hotel need to be marked better - for example - we were on the first floor - the sign getting off the elevator said that there were guest rooms on that floor but no arrows to tell you which way to go. The sheets did not fit the bed - the mattress protector was shredded - it was held together with a prayer - the sheets may have been put on the bed in the wrong direction. Also larger waste baskets would be helpful

No breakfast was offered in the lobby and the lighting in the rooms were so dark. I had to take the hand mirror by the window to do my Make up. However, Angela and Tim at the front desk saved my trip from turning into a disaster! After a mix up with the reservation I made thru a 3rd party website, when I arrived, I found I only had a room booked for the Friday. I was in town for a family wedding which was on Saturday and all activities were based around the hotel. AND having 3 weddings that weekend there were no availabilities. They were so diligent in finding a room and they made it happen! Thanks to them I was able to spend the entire weekend with my family!!

Parking was very confusing

The hotel is in a great location walkable to town where we saw a concert at memorial hall. We had a nice dinner at the East bay grill on the water a quick walk from the hotel.

There are few humans at the desk ~ they prefer texts to people ~ which seems the way it’s going and it did work smoothly.

Location was great and staff were welcoming.

Upon check in there were dirty face clothes left in the shower. When we called down to the front desk someone came up and removed the items from the shower but no one ever came up to clean the shower.

Friendly staff. Pretty clean. Comfortable bed.

Getting into the parking lot and finding the entrance was a bit difficult. We asked for late check out after not arriving until almost 9pm and were told we need to ask in the morning, we asked in the morning and we’re told we could have until 12 so an additional hour. We were grateful for the hour but would’ve preferred until 1 or 2 especially since we got there so late.

The hotel was nice and comfortable. I liked our balcony over the pool.

We chose a night when there were hundreds of kids there. We wanted to try out the pool and hot tub but it was literally full until after 10pm. If we had had our kids we would have tried anyway. No free coffee that night and with the amenity fee they should provide breakfast. Everything cost extra.

the location was perfect. close to everything, including nice restaurants and local bars. it was very clean. both the room and the actual hotel. the decor was nice, not cluttered. the breakfast wasn’t free ($16 person) but it was delicious, hot and had a good selection of choices. I’d definitely stay here again.

As a regular coffee drinker, just two cups of coffee in the room really isn’t enough, although I know this is the industry standard. It would have been nice to know the room had a keurig machine. I could have brought extra pods. it also would have been nice to know the room did not have a microwave.

I loved the location near the bay and many different restaurants, shops and sites. The front desk agent, Al was especially great. Super nice and friendly. Had many suggestions for guests

The hotel itself is quite run down. It probably could stand a renovation.