The staff was extremely friendly and helpful. The woman at the front desk - I didn't get her name but I know she is originally from Jamaica - was super nice and accommodating.

We were originally on the 2nd floor but when we went up to our room the a/c was not on in the hallways. Fans were on but it was extremely hot and humid. The front desk clerk was nice enough to move us to the 1st floor. The room itself was fine. The couch cushions were not that great and a little dirty. The tvs didn't work the first day - they said there were Comcast issues.

Nice hotel at a quaint location, with indoor and outdoor pools and a hot tub as well. Couple miles from the Sandwich boardwalk and beach, which were amazing! Also pretty close to the Heritage Museum and Gardens, which were amazing, especially if you have kids with you, a good way to spend 3-4 hours. There’s a great restaurant right next door(The Local Tavern and Grill), you can walk there through the hotel parking lot.

No room cleaning and bed/ trash servicing during your stay. You have to go to the front desk to get fresh towels. They’re upfront about this when you check in, but still, would expect that at a hotel.

This is the second time we stay at this hotel, and we plan to go back many more times. The location is excellent, across from a Stop & Shop Plaza, which is very convenient since the room we stayed in had a small refrigerator, a sink and a microwave. We were very fortunate to have checked in with Sarah, one of the nicest persons I have met in the Hospitality industry during my travels. She was courteous, friendly, and gave us awesome suggestions - like going to have ice-cream at The Shipwreck near the Sandwich Marina, and she also suggested that we brought our niece (9YO) and nephew (7YO) to the Visitor Center at the Marina. The Visitor Center is a gem, and you should definitely check it out. The indoor pool was also a hit with the kids, who made friends with some other children who were staying there as well. All was well and we were very happy until Sunday morning, when we had the unpleasant experience of dealing with Donna who was at the reception desk/breakfast area. What a rude, impolite, and condescending person! My niece and nephew wanted to buy a few souvenirs from the hotel “gift shop” (two small bookcases with a few overpriced souvenir items) and she acted as if we were asking her for the moon! Her demeanor was witnessed by an elderly couple at the reception desk, who could see how unpleasant Donna was to me and the kids. Donna spoke to me in a loud and slow voice, as if I needed help comprehending what she was telling me. Extremely unprofessional. As much as it might be hard to find staff for the Sunday morning shift, I believe that Donna should not be at the front desk. She might be a good backstage worker, but she is definitely not stage material. Total lack of interpersonal skills!

The floor in the room was poorly vacuumed (there were crumbles near the sink in the kitchenette area, and the sink in the bathroom was a little clogged. The pool towels were stained and did not look clean at all. Donna, who was at the reception desk/breakfast area on Sunday morning was a rude, impolite, and condescending person! Extremely unprofessional. As much as it might be hard to find staff for the Sunday morning shift, I believe that Donna should not be at the front desk. She might be a good backstage worker, but she is definitely not stage material. Total lack of interpersonal skills!

I have stayed there twice recently. The 1st room was small and dark yet with a light outside that kept turning on an off all night. Very very annoying. Second room was much more spacious, much nicer it had a place to sit and eat, a desk to work at. So they do have nice rooms but not all are created equally.

Breakfast, nothing special. No bananas, no low fat milk, minimal selection of everything.I have stayed there twice recently. The 1st room was small and dark yet with a light outside that kept turning on an off all night. Very very annoying.

Very spacious rooms and comfortable beds. Some families from our baseball team also stayed here, and there was lots of space for the kids to play whiffle ball outside. Easy parking and there is a great restaurant next door.

Not enough seating in the pool area to watch your kids when it's busy in there. You might want to bring your beach/lawn chair so you have a place to sit.

I am very unhappy because when I booked they added 250.00 to my bill and was told it would be refunded if there was no damage. When I called the owner said we booked through the internet and they will not return that money. Therefore in this time in life our world is very sad and we already said we would be back. That will not happen-no one told us that

That I get the refund that was told to me when I booked it

Rolled in mid-afternoon for a one-night stop at Sandwich Lodge & Resort—here’s the quick hit: Pool trifecta: indoor and outdoor pools plus a hot tub. Easy parking: showed up mid-day and still snagged a spot right by the room. Better-than-basic breakfast: DIY waffles, scrambled eggs, sausage, plus cereal, yogurt, and coffee—plenty to fuel a Cape crawl.

Good location, close (walking distance) to grocery shops and a few restaurants. Reasonably sized room, comfortable for 2 people. All appliances in working order. We could choose between using aircon or open windows. Clean room and bathroom and crispy white bed linen.

Minor issue, that we solved ourselves without contacting the office. The fridge was noisy (maybe it didn’t like being stuck in a cupboard). Since it was October, and nights were cool, we were turning it off before bedtime and turning it on in the mornings to run during the daytime, when we weren’t in the room.

Free breakfast was nice. Daughter loved the indoor pool. For the price it was very impressive. 3 minute drive to beach. Very relaxed place. Room was newly redone

Room smelled kind of musty but it was spotless and newly redone so not sure why. Bothered our allergies a little but that was our only complaint!

The staff was incredible👍 Especially Sarah at reception went above and beyond to help us get most out of 3 day visit of Cape Cod. Sarah, you were absolutely amazing and thanks again for the lovely info pack you left us for our return visit next year 🙏😊❤️

Location is excellent and quiet. Close village shopping area. Large outdoor area behind the morel for relaxing, game of football/ volleyball or a picnic.