First - we have been on a two week road trip and every location we stayed in had good qualities and reasons we chose the hotel; the location, the size, the view etc. But this hotel was the cleanest, nicest (simple but upgraded) bathroom, the most comfortable beds and pillows, and perfect a/c (working well but not too loud). Plenty of coffee, and excellent breakfast - best one on the road - and free. And an excellent gym. Would stay here if needed again.

We chose the hotel because of shuttle to hotel. But they said you need to ask for shuttle 24 hours in advance. This is an “airport” hotel. We did not get there until 7:30 pm and we did not need a shuttle exceptionally early- we needed it at 9:30am. Anyway, thankfully it was only an inconvenience for us- we had a car, and my grown son was flying out while we were continuing with our travels on the road the next morning and we needed to stay around until it was time to take him over to the airport.

The room was spotless and well designed. I particularly liked that the large LG TV was equally visible from the bed and the sofa. I'm a sofa TV watcher and it's rare that I can do so in a hotel. The bed was very comfortable, and breakfast was a standout from the usual hotel continental breakfast. It included very good protein choices: pork sausage, turkey sausage, scrambled eggs, and two kinds of omelettes. I wish there had been a restaurant on site.or adjacent, but a list of those within a mile or two was provided.

There was a small coffee table by the sofa. It was broken, badly tilted,, and left shoved aside in the room. We reported it to the desk and asked for one that worked, but it couldn't be swapped out. Such things as lamps, coffee makers, and height adjustable furniture do break. There should always be a spare on hand, but in any case the broken item should NOT be left, shoved aside, in a guest room. It mars one's impression of an otherwise outstanding room.

First, the staff was totally fantastic. The room was very attractive. The bed was clean and comfortable. The bathroom floor was sadly in need of a mop, with cleaner on it. There were two bath towels one hand towel, and no washclothes. I'm sure I could have gotten the missing linens from the front desk if I had asked, but it was only me and I was very busy so I went without. I mentioned to a housekeeper and the front desk about both issues. Oh, the breakfast selection was very good and tasted great. Thank you for the hospitality, and everyone on staff should get a raise.

The staff made this location so very enjoyable! There were several that just stood out, and they really did care about my experience. I would stay here again, and while Flint isn't a vacation destination for me it does have pleasant memories because of my stay. The breakfast was acceptable and the coffee always hot. The bed and pillows were perfect. The LG flatscreen tv was great. Water pressure was good. Overall just a well appointed room!

I really didn't have any complaints. It would have been nice to have a pool, but that's not a deal breaker.

I love the bedding and the linens and the size of the rooms! The breakfast was excellent! The staff was wonderful. The parking was easy! They gave us adjoining rooms as requested. They were very good about having my Service dog and my pet dog. The only downside is there’s no restaurants nearby but we ate on the way there. This was one of my favorite hotels ever and I travel a lot.

The only downside is, there’s no restaurants nearby

So many choices for breakfast, freshly made meats and pancakes and juices and coffee. The small market was perfect for a snack. Doordash delivers to your room. The room was exceptionally clean. The way they have the soap and lotion set up is so nice. The blanket on the bed was a real blanket. The staff was super friendly. I felt comfortable, clean and safe.

The bed was stiffer than I like. I prefer super soft fluffy beds.

Stayed overnight to catch a flight early the next morning. This was the nicest/cleanest place we found in Flint. Will return in the future when flying out of Flint

Did not like that the back door was not locked and did not require a key to enter. the front desk did not appear to be monitoring the back door. We actually saw a man standing there and when his buddy checked in he was able to get in and on the elevator with the front desk help not even noticing. It was a bit distressing. I would suggest an improvement in security.

The breakfast was great, I had no issue with pulling up my prepaid booking and getting into my room upon checking in late at night. Staff was nice as well.

The machines (scanners, computers, etc.) that the staff were using appeared to be malfunctioning and not working properly. No fault to the staff, but the hotel itself needs to invest in better equipment or take better care of it.

The hotel was clean and convenient location near downtown.

On arrival, the front desk clerk was sitting in the common area watching tv. Breakfast consisted of scrambled eggs, bagels, toast or pancakes, bacon, cereals. No sausage or scrambled eggs were available at 8:30am. Breakfast went until 9:30am. Got a late checkout (12n instead of 11am), but housekeeping knocked on my door about 10 times between 11am-12n. Communication could have been better from staff. Housekeeping was rude.

A varied and generous breakfast. We had a well cleaned room. the staff was helpful and friendly. The receptionist helped us to use the washing machine, thank you in advance. We had a lot of help with the sights in the area. It was really good, we couldn't have found better on the internet. Recomanded for every one

wasn't nothing.