The room was simple and clean

The bed close to the bathroom has a dip on it. The tv channels are not very appealing. I wish a utube channel was on the selection

The hotel is clean enough, it's in a safe neighborhood and a very good value for the area. It is in the heart of Traverse City very close to the water. Limited parking- no trailer parkin, but there are safe parking lots close enough for overnight parking. The staff was very friendly and the breakfast was good enough. I will definitely return and recommend it for what it is, a very good budget motel. Wishing you good travels. 😊 Terry

The location was great and the staff was very helpful.

The beds were a little stiff but all in all everything was clean and somewhat cozy. We had a little bit of an issue at check-in with the room not being ready well after 3pm but I did request a certain room type so that’s not unusual. We just went downtown to shop for the grandbabies while we waited.

room was clean and well stocked.

parking it is terrible if one person parks crooked then another person wont have a parking space. they have no extra parking spaces. They told me it is one car per room so if any one has a friend stop over and they park there then somebody is going to be with out a parking space, not a good thing.

Manager Jessica was SO helpful! Property was clean and centrally located. The room was very clean and comfortable. Price was very reasonable compared to other hotels. I will definitely go back!

Traffic noise from the main road was loud. Our room was next to the ice machine and vending machine. People were slamming the door going in and out so also quite loud.

The television system is horrible. The host couldn't get the t.v. to work, so we had none. There were stains on the carpet, but we were told at check-in. Apparently, we stayed before a remodel.

That we had to use and check-in at the office across the street without notification.

Jessica, at the Knights Inn, was really friendly and helpful. I requested a room on the bottom floor and she was able to get me a room that fit my exact specifications. The room that I stayed in was very comfortable and clean. Excellent proximity to downtown Traverse City.

The friendliness of the staff absolutely made my stay. They were so incredibly compassionate and understanding with our time constraints and needs. The Junior Suite room I stayed in was incredibly comfortable in its spaciousness.

The parking lot is a little small, I would not suggest anything larger than an average truck/SUV.

The receptionist was chatting with the people checking in before me but it seemed to be going on for awhile and I had a conference call to get to so I asked if I could get checked in. She said she would get to me when she was done with the people she was chatting with and rolled her eyes.

The customer service. Ellsa was very nice and patient and efficient. We arrived a little early and she was communicating soon the room was ready for us. Very nice worker.

Just make a update on furniture the one for the fridge. The wood was wet and broken in the bottom. Doesn't look good.