The desk staff was very nice. The rooms were nice, comfortable and clean.l requested more towels and the desk staff was very quick to respond every time which was 2 times 1 daily.l asked a question and staff was very helpful.I had 3 sets of Family that stayed and they felt the same and was very pleased overall.I live in Shreveport but have Family in Springfield,Missouri we was there for a Family Reunion if I return l will definitely book at your location.The breakfast was good and the kitchen staff was very nice and helpful and friendly.The desk staff was also friendly l forgot to mention earlier.The housekeeper staff was very nice, helpful when I asked questions and very friendly when came in contact in the hallway several were the first to say hello with a smile .

I and other Family member rooms were not ready upon early arrival which was understandable at 2:40 pm but 1 Family member room was ready at that time the desk staff stated he got the last clean room and housekeeping was cleaning ours at this time.It was after 3:30 pm before we got in room.The swimming pool is to small for a large group was very disappointed for an excellent Hotel to have a very small pool for kids to enjoy especially.

The size and layout of the rooms are why we booked. I like having 2 separate rooms for sleeping accommodations in one hotel room.

We did not know that you have to pay for parking as an added fee. The parking rate is not clear when you sign up for it. The price needs to be clearly posted on the hotel website and the signs in the parking lot. It ended up just being $5 a day for hotel guests but we did not know that until we got the bill.

the suite was very accommodating and comfortable. very clean, quiet. only bad thing: The breakfast food was poor, only things eatable were bagels, yogurt, cereal etc. eggs, sausage etc were awful. suggestion: copy cat embassy suites , they have great breakfast/full service restaurant/bar facilities.

see above

The room was spacious, lots of storage space, the kitchen was well stocked and the staff was very friendly.

The shower pressure was too forceful for my kids, and the rooms do not come with trash bags. It's not the hotels fault. Apparently it's a rule but it would have been nice to know before hand.

The Hotel was fully equipped in the kitchen for everything we needed for cooking.We were there for a full week so it was helpful to have all of those things included. It was also in a very safe spot of town and easily accessed for all the places we were going throughout Springfield.We were there for a basketball tournament for a full week, and it really accommodated us fully.

This wasn't their fault but I accidentally booked a handicapped accessible room and it did not have an oven due to the fact that a wheelchair would need to go underneath the countertop. So if you do need a handicapped accessible room this was a great space. But for our case We needed an oven however because it was so fully equipped we were able to make a do.

Quiet. Good breakfast options. Easy to drive to town locations. Front desk staff very helpful for dining recommendations.

Towel rack detached. We were on the ground floor without a balcony. For the price we would have liked a balcony.

Clean and comfortable room. We liked that we had a separate bedroom from the kids, and a good sized fridge for the area.

The bathroom door didn't latch! The breakfast wasn't the greatest.

The room was clean. The staff was very nice.

When we went down for coffee in the late afternoon, all of the pots were cold. When the front desk found out they were right away getting a freash pot but by then we had other things to do.

We loved everything about this property and will definitely stay here again! We're considering Springfield, MO, as a Retirement Community in approximately five years, and it was a 98 out of 100.

NA

Breakfast was great. Everything was fresh and tasted great. We had breakfast two days in a row and was looking forward to it the next day. The cooks and servers were really nice, kind and very helpful.

Nothing, found nothing wrong.