The hotel looks very nice in the inside lobby and the room and beds are clean and neat. Parking was easy and there were plenty of spaces. The workout room was nice and there is an inside AND outside pool. There is fresh, clean water in the fitness area to fill your drink cups. The lobby bathrooms were very nice and clean.

There were no tissues in the room and the tub was a bit old looking, needing new caulk and a better scrub down. The air conditioner took a while to cool down the room, but worked alright over time. There was no laundry bag in the room. The door was old and you could see it was broken at some point and light came through from the outside along the section that was vertical, closest to the knob. There is no complimentary breakfast during the week, only on the weekends.

It was clean, fairly nice design, indoor and outdoor pool, has a small gym, comfortable rooms, we got our $75 deposit back

Our room didnt have a pool view like it said it would, the hotel charged us more than what booking stated even with the deposit returned to us, booking says breakfast included but when we went to the breakfast buffet it was $15 per person which we refused to pay for food that's been sitting out for however long, the pool had big blobs of hair and other debris, the hotel needs some remodeling as it is a bit outdated and needs fresh paint and some repair.

We were put in poolside suites when we had reserved regular rooms. The upgrade was nice but we were charged more as well. We were tired from our trip so we didnt argue and just enjoyed the rooms. The front desk lady was extremely sweet and friendly. We stayed during the week so the place was pretty vacant. The poolside suites rooms were huge and led right out to the outdoor pool. Overall the property itself looked like it could use a little sprucing up in a few places but overall it was a nice hotel.

There was a little trash under the counter in the bathroom and our curtains looked like they had something spilled on them towards the bottom and wasn't the cleanest. There was also no breakfast in the morning but they did have a cute little cafe inside the hotel.

Staff was friendly, room was clean, and my kids enjoyed the option to swim in- or outside (the outside pool was warmer)..

The breakfast was not great. The eggs tasted like plastic, the pancakes were hard, and there weren't as many options as other hotels. Breakfast is $15 for adults and $7.50 for kids. If breakfast is included in your booking, you have to ask the front desk for your voucher or you'll be told to pay, and they won't tell you that beforehand.

Was under the assumption breakfast was included, and it wasn’t. Actually very very expensive, the staff working the breakfast bar was very very very adamant about the time breakfast was over as in a rushing type of way, not very friendly. Then disappeared for long periods of times when customers were waiting needing help with their food or questions regarding the breakfast bar. But the food was good great selection of food

Being able to walk to the historic downtown area and the university easily was a huge plus. The hotel itself and the rooms were spotless, which I appreciated. But what truly stood out was the friendly and helpful staff.

It is an older hotel, even though it's clear the hotel hasn't seen significant updates in some time. While the decor and furnishings feel a bit dated, this didn't detract from the overall comfort and service we experienced.

Great location — can walk to many places within a reasonable distance. Staff very responsive and helpful. Quiet room with a nice view. Great atrium lobby space.

Not really a “don’t like” but the interior carpet and furnishings are getting a bit worn since the hotel is a few decades old. We are willing to ignore this due to the other positives the hotel has to offer.

The locations was excellent. I loved the lobby spaces, the room was very clean and there was an air purifier and mini fridge in the room.

The room was very hot when we first arrived. We lowered the thermostat to 64 but it did not get any cooler. We finally turned the heat completely off. Not all the lights in the room worked, so lighting was not the best. They did not have enough plug in for charging our electronic devices

Came for a concert at great southern bank arena so we liked that it was nearby. Had several eating places near. Also we had some paperwork that needed printed and mailed so the business center came in handy. Staff was super helpful and friendly.

Our room has a fan that rattles a bit when it kicks on. Takes a while for hot water to reach the shower but front desk told us to let it run awhile.

Staff was helpful and proactive. We arrived just after a big storm, the Northern portion of the city without lights (52,000) including the hotel. They located a hotel and sent us to them. The next day we checked in without issue. Great stay and great people.

Getting a daily supply of coffee was not always easy or timely.