The hotel staff is very nice and helpful. This is really what we appreciated most, always there to help, and very kind. The hotel was clean, the rooms where nice, the beds were comfortable. The room was rather quiet, we didn't have too much room from the steeet. The free shuttle service was a huge plus, and the ride from the hotel is less than 10 minutes. The breakfast was great too! Lots of different things to eat, we loved the waffle machine. We had dinner at Applebeas which was a 3 min walk. All was perfect, many thanks!!

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Good breakfast! Lovely clean hotel. Nice gym room. Nice laundry area. Nice pool and hot tub, although it was closed for cleaning. Nice fire pit to sit in the evening. Nice big bed, but it was worn out. A big hole on each side, and a hill in the middle. I forgot some costly things and the shipped them right away!

Bed was old. Shampoo and bodywash was empty. Really noisy in the nice due to being Friday night and people drag racing.

Amazing shuttle service to and from the airport (especially when my flight lands extra early or extra late). Appreciate the pre-check in notification that allows us to pick extra services for check in to be smooth. Within walking distance to a gas station and Applebees. Need to ask next time if the hotel offers an in town shuttle service.

Limited crosswalks to walk safely if wanting to walk across town. But that’s not their fault. Need a bigger grassy spot with a sign saying pet area or a designated fenced pet area outside the front for pets to do their business. I was walking towards the front coming back from eating at a restaurant and walked over a concentrated amount of dog poo.

Even though this is a private hotel and not a chain it is certainly something that will offer fabulous alternative for consistent cleanliness with excellent beds, lovely lobby and great breakfast alternatives with evening hot beverages and cookies available for free (example nice selection teas) There are lovely keurigs in the room for early morning use with very comfortable beds and excellent pillows. In the king room there is a nice couch for sitting and doing business work on as well as a business table. The bathrooms are well stocked with lovely thick towels. My main goal was being close to the airport with excellent shuttle system and they were fantastic about that. I use them continually for business and now will be using them as my go-to for all my Airport trips coming and going. The staff is very friendly and is able to help with any questions You may have. There is a Applebee's across the parking lot if you want to walk otherwise there are several excellent alternatives with doordash.

Since it is on a very busy highway I would recommend the top floor for additional noise reduction if that's something that bothers you

We were attending an event near the hotel and planned to walk. The staff graciously shuttled us to and from the event twice during the day. It was extremely nice of them to do that. This type of service is super appreciated and ensures we will stay there again in the future.

There wasn't anything that we experienced that we didn't like. Every part of our experience was top-notch. The staff was friendly and accommodating to all of our needs. We have nothing negative to say about our experience.

We try to stay here every year we travel to Billings. It is a little spendy, but what isn't nowadays. We love the way the Boothill looks and feels very much like home. We love the way the rooms look now! Even though the elevator broke the lady at the front desk was more than willing to go out of her way to either run up and grab the elevator to bring down, help us with our luggage, she was so sweet and I don't think anyone has ever even offered that.

I was a little disappointed in the hot tubs... they both were dirty and had debris sitting in the bottom of them. I kept sitting & standing on stuff. And on the last night of our stay, the elevator went out, but stuff breaks, we understand.

Whenever I am in Billings, this is where I stay. I have never had a bad experience here. The staff are all super nice and accommodating. The place is clean and the beds are comfortable. Breakfast is awesome. Lots of choices. Location near airport and major expressway is also a plus. Would highly recommend this place.

Everything was great.

The smell of the room when I walked in was amazing. It smelt not only clean but like it had gotten ready for a nice date. I dont know what smell it was, but it was amazing! My room was clean and I put my own hair products away because they have Tarocco shower products, which I just love! I had never been to Montana before, but if this is what I can expect, I'll definitely be returning! Great staff, very quiet even though I assume they had a good number of guests based on the number of cars in the parking lot. Zero issues parking in their large lot WITH Security cameras. As a woman traveling alone, I felt safe and comfortable here.

I got in around 8pm on a Sunday, so it was slim choices for food. Definitely no fault of the hotel on that. But I have zero complaints on the hotel.

We had a small dog with us and they even asked his name & gave him a doggy bag with his name on it. My wife was traveling by car to here & I was flying in to meet her. Staff made her feel welcomed & they picked me up at the airport so she didn't have to come to the airport at midnight when my flight arrived.

Had a very late flight coming in. The hotel went above and beyond picking us up via Shuttle late at night and letting us check in even though we checked in the next day instead of our initial check in day due to our flight delay. We were able to get some sleep and enjoy their continental breakfast before using their shuttle to get back to the airport and catch our last flight heading back home.

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