The location was great for getting to Saratoga Racetrack. The Mexican restaurant/diner on one side was delicious and there's a nice Deli on the other side which was also good. CVS across the street. Lots of nearby conveniences. There is no human being on site to check in with, so that was a bit surprising. A code is texted to your phone to get into the room. There was a slight glitch upon arrival, but there is a phone number to call and a live person answered and squared everything away. I would go there again. It's old school sixties-looking, but I like that. There's a charging station for electric vehicles too.

I'm not sure that I am all about contactless entry/ no one on site. It is something I am not used to.

Price is right, room clean, bed comfortable. Appreciated the microwave, refrigerator and electric kettle. Roomthermostat easy to adjust.

Assigned Rm "3" 1. NO "Real people" acting as hosts! Everything is done online. Missed the host/guest comradery at breakfast: 2. No hairdryer in room 3. Bathroom plumbing problem seems same as last October's stay: there's heavy corrosion in water pipes. The bathroom sink faucet was just a drizzle and hot/cold not delineated --just a tepid trickle.. Shower OK but showerhead pipe is breaking away from the wall .... 4. Room could use a couple of comfortable chairs and perhaps some shelves in closet for smaller clothes items. Hope this helps the "phantom" owners to continue their renovations .....

Clean and the room smelled fresh(from a room freshener i guess). I specially loved the wallpaper and the paint color. Contacless check-in. We received an email for the room number and lock code. We arrived and the AC is already on. The room was already cool when we came in which we really appreciated since the day was really humid. Their complimentary breakfast is a voucher from a deli 2 mins walk from the motel which was excellent. Overall very satisfied with out stay.

None.

Location suited us since we were visiting grandchildren at Skidmore. I appreciated the king-sized bed, linens generous, very clean. Requested extra pillows -- not a problem, delivered inside 10 min. Birches is an 'old-style' motel newly renovated; obviously not finished yet. new owners trying very hard to make a go of it and we wish them good luck!

There was a problem with the water --no cold running water. A phone call brought 'David' to check; he said they'd been working on plumbing in their recently renovated rooms. Within 30 minutes he had solved problem of cold water issue. However, there was a problem with drains; stopped up every time water was run, whether hot or cold. Appears corroded --perhaps too much lime in tap-water? Therefore, we did not attempt to take showers! Advertised, but NO breakfast was offered to us. 'Deluxe King Room also advertised as having microwave; NONE was there. only one chair in entire room, lamp at desk broken.

Close to downtown(shops and restaurants) and to the spa/springs park. 10-15 min drive.

I understand from Covid things have changed. And they send you a link to check in, then a key code to get in to your room. The “lobby/check in” is empty with a rack of extra towels and such. No one is actually there that works at the motel. We were the only ones there, and it felt very uncomfortable. To the fact we left a night earlier.

The room was clean, spacious, not cluttered, and open. The decorations were pleasantly modern. The bed was comfortable.

It took a long time for the room to warm up from 57 degrees. Then when I was ready to sleep, I set the heat to 58, and woke up to it at 69, which was not the temperature I had set it at. The shower was not super high pressure, but was fine. The fridge had a loud noise every time the compressor came on that woke me up.

We stayed in room 101 and that was perfect for us because we where on motorcycles and we could park right outside our door. The room itself was very clean and comfortable. WE WILL BE BACK.

The only issue (not really an issue) was the floor collected dirt that we tracked in and thats why i'm saying not really an issue. A broom in the closet and we would have taken care of it ourselves. all in all we had a great stay and we will be back.

They did everything to get us in early so that we could get to the racetrack for the races. The property was super clean and the complimentary breakfast sandwiches and coffee at the deli next door was delicious and such a nice touch. The privacy and deck in our room was so great. We would give Birches Motel our highest recommendation.

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used this as a quick overnight stop, worked fine. liked having sink and fridge to handle drinks and leftovers while traveling through. simple motor court style but clean and quiet

the previous owner was not on the premises to give keys or great guests with questions. had to call them to find out what supposed to do or where to go. left pajama top in room and owner never called or emailed me back about it. property has since sold so hope there’s better support for guests

This hotel is under new ownership. The owner had come out and greeted us and made sure everything was ok and that we had what we needed. The room had been updated with easy access to heat. Beautiful new wallpaper. A table. New mini fridge. The shower had built-in shampoo and conditioner as well as soap. Also a small area for a woman's make up or a man's razors. Location is not far from a Dunkin, CVS, and Stewarts.