I stayed 2 nights 3days, and my first time to visit Wilmington. I got very impressed with kind staffs, easy access from Wilmington International Airport. In fact, this hotel might be a sort of classic however maintenance and staffs’ attitude, including smiling, guide and atmosphere are wonderful! Even better, I have an excellent case with a certain staff. By the time of my checkout, it was very early morning due to departure flight schedule. I had a trouble to grab a cab. The staff helped me to have an alternative taxi, even surprisingly the fare got paid by her arrangement. With her support, I managed to get onboard on time!

A bit old fashion facility, a bit cold room temperature, a bit inferior access by public trasportation, a bit few dining venues/restaurants or shops nearby, especially walking distance.

The hotel is very well located with river front access to the boardwalk, and close to many nice restaurants. The river view rooms have great views. The room was comfortable, although the air conditioning incredibly noisy. Ear plugs helped.

The WIFI password printed out and handed to guests was incorrect. The reception staff were unaware that the password had been updated. One of the staff tried to input the incorrect password into my phone and disabled my airplane mode which connected my phone to data roaming and I will be charged a day pass.

Very nice hotel. The staff was very nice. The view of the Cape Fear was pretty. We arrived about an hour early but the hotel honored an early check-in for us. The room was nice and bed comfortable. The location is great and within walking distance to stores and restaurants. We will definitely stay there again.

I would recommend housekeeping provide enough towels for two. We only had one washcloth. Also, there was only one glass in the room. The front desk told us we would find complimentary water and cookies in the room. The water was there but someone must have been hungry because the cookies were nowhere to be seen.

Great location, Staff were extremely helpful and friendly. The facilities are great and the swimming pool was very welcome on the very hot days.

Towels needed to be refresh a little more often but it wasn't really a problem. There wasn't much to not like. The onsite coffee could have been better but it was fine.

We were in walking distance to shops and restaurant options. The bed was comfortable. The front desk staff were nice and helpful.

Nothing in particular thar we didn't like, just small details, mainly with housekeeping. When we arrived, the toilet paper roll was practically empty and we had to change it ourselves. No one came to tidy up our room in the morning, but we were too tired from having run the half marathon that we didn't bother calling for someone to come up. Since the room wasn't made up, we didn't have coffee for the next morning, but since we were checking out, we opted to go to a coffee shop.

The p.m. was amazing at correcting a reservation error and made sure I received the river view room I’d requested. And the restaurant staff was amazing! Even with being understaffed one evening, the single server and manager did a phenomenal job handling the crowd with professionalism and smiles on their faces. I’ll definitely come back to this hotel.

The only thing I didn’t like was having no room service for clean towels even after I requested that at checkin.

Beautiful view from my room. River front made a wonderful walk with benches along the way. The staff were ready to help with anything.

Wish there was shaded seating facing the water to enjoy the great coffee. Also nice restaurants within walking distance, but not any little shops along the water.

The view from our room was absolutely beautiful. Have the North Carolina battleship and river view to stare at in the morning was amazing. The pool area was nice and relaxing as well. We also loved that we were right within walk-in distance of all the down town shops and restaurants.

The line to checkin was extremely long when we arrived exactly at our checkin time at 4 but that was the only negative thing I can think of.

The options provided for breakfast were delicious! Love that you can create your own omelette. The location was perfect with wonderful views over the river.

When we got there to check in, our room was not ready. We had to wait in the lobby almost 2 hours for a room to be ready. They did give us a voucher for a free breakfast but, waiting two hours for a room probably should’ve received more than that.

I love the whole place, I ventured around and saw how big it was and love it. I really love the outdoor sitting area with the patio heaters.

The only thing that I didn't like was that I didn't see turkey bacon or turkey sausage on the buffet. But I was fine with the selection .