443 reviews
From
$1003831 Park Mill Run Drive, Hilliard, 43026, Ohio, United States
443 reviews
1/30
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Parking On Site
Best Western Hilliard Inn & Suites is a 3-star hotel in Hilliard, Ohio, United States, located about 2.1mi from the city center. The address is 3831 Park Mill Run Drive, making it easy to find after a day of exploring. Breakfast is offered, helping travelers kick off mornings with a bite before heading out.
On-site perks include free parking, free WiFi, and an indoor swimming pool. The property also features a fitness center, a business center, meeting/banquet facilities, and a 24-hour front desk, plus non-smoking rooms, air conditioning, an elevator, a bathtub, and extra-long beds for added comfort.
Reviews total 443, offering traveler perspectives on stays here. Price starts from $100.
Situated in Hilliard, Ohio, this 3-star hotel serves as a practical base for exploring the area. On arrival, a 24-hour front desk stands ready to assist, and business-friendly spaces include a center with meeting/banquet facilities. Handy conveniences like an elevator, air conditioning, and non-smoking rooms help travelers settle in comfortably, while a fitness center keeps workouts on track.
A refreshing indoor pool awaits for a dip after a day of sightseeing, and free parking plus free WiFi keep the stay easy on the wallet and the schedule. Breakfast is offered to kick off mornings, and additional touches—such as a bathtub in some rooms and extra-long beds for added comfort—round out the experience.
Room choices span Deluxe, Junior Suite, Standard Room, Queen Suite with Sofa Bed, and other suites, providing a range of layouts to suit different plans. Payment at check-in follows a card-friendly policy, with cash not accepted and options including Discover, American Express, Visa, Diners Club, JCB, Mastercard, and Carte Blanche.
Closest airports
John Glenn Columbus International Airport
12.7miRickenbacker International Airport
17.7miJames M Cox Dayton International Airport
59miFree parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Elevator
Bathtub
Extra long beds (> 6.5 ft)
Show 5 photos
Suite, Queen Size, Sofa
1 Sofa Bed
2 Queen Size Beds
390 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x8
+
x5
More details
This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 3 beds.
Show 7 photos
King Room, Accessible
1 King Size Bed
Refrigerator
More details
Show 6 photos
Suite, Accessible
1 King Size Bed
335 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x8
+
x5
More details
Show 7 photos
Standard Room
1 Sofa Bed
1 King Size Bed
335 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
More details
Deluxe, Accessible
1 King Size Bed
x4
+
x3
More details
Accesible Deluxe
Accessible Room
x10
+
x6
More details
Room Accessible
Deluxe
More details
Dormitory Standard
More details
Room, Bathtub
More details
Junior Suite
More details
Double Room, Pool View
More details
Chalet
More details
8.4
443 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Elaine
9.1
August 2024
OK. Just toast, waffle and biscuit available. We're used to bagel/ English muffin choices. Also, of the 4 cereal choices, 3 were sugary. Something like Raisin Bran would be appreciated.
Even after raising the temperature immediately upon entering, we were still so cold, it was difficult to sleep. In this time of energy efficiency, it would be wise to have the temperature in the 70s for the guests to adjust from there. The bathroom could do with a good detail cleaning.
Carolyn
9.1
November 2023
Thank Staff is wonderful! The breakfast was good. The cereals look like they had been in there awhile, would like to see Special K with strawberries, or raisin bran, not so sugary ones. A very large roach was greeting us at the inside of our room after breakfast. No food inside to draw it in. That was not good! Rm 314.
Roach, cereal options, not always having fresh fruit. Pillows are way too soft, but they gave us extra pillows.
Isaac
8.2
March 2025
the breakfast was mostly good. day one they had regular scramble eggs which was fine. the next day they only had eggs with cheese inside. I'm lactose intolerant so that wasn't good. they should have had both to choose from instead.
they didn't have both saucege and bacon to choose from. along with the scramble eggs 1 day and cheese eggs the next.
Carolyn
8.2
May 2023
Coffee, bacon, hot chocolate, waffles. Water bottles The omlette things were good part of the time. We were there 7 days. Clean, friendly staff, good location, very helpful!
Omlette things were hard, overcooked at times. Cereals mostly sugary, and the bins look like the cereal had been in there a long time. Pillows were bad! They are lumpy flat. We both missed firmer pillows. The bed was ok, but not as supportive or comfortable as we like.
Don
9.1
March 2023
The breakfast is advertised as starting at 6:AM, but the staff, aware of their guests needs such as construction workers leaving at 6:AM, have breakfast ready at 5:AM. That tells me that they are truly concerned about their guests. Also, they have incredibly honest hotel housekeeping staff. I brought an old Amazon Firestick with me hoping to connect it and stream some preferred shows. Unfortunately my Firestick was defective so I tossed it in the trash. The next day when I returned to the hotel room, the staff had pulled it out of the trash and neatly left it on the counter. You don’t find that kind of honesty in the majority of places. I will be returning as long as I am working at OSU.
Don
8.2
February 2023
The room was comfortable and kept clean & neat. The location was convenient. Overall it was a good experience and would stay there again. The breakfast was good and I appreciated the complimentary lunch items they had out for us. I would say it is a good fit for a family that is traveling, affordable yet decent accommodations.
My room had several cracked tiles in the entry & bathroom area. Also the floor over by the wardrobe was noticeably worn out where the padding under the laminate floor was apparently sunken. But those were really minor issues. Not enough to really raise a fuss about.
Amber
10
August 2024
Very clean. They have rooms that accommodate our family of 6. They offer a very nice breakfast and the 2 gentleman working the breakfast area are awesome keeping everything cleaned and stocked.
There is one elevator and at times there would be a line to get on it. We had no problem taking the stairs though and it was quicker.
Masanao
9.1
April 2025
I had no complaints about the accommodation. The response of the staff was very good. He was very good to me who couldn't speak English.
I don't think there is a problem with the hotel itself. The customers on the second floor were so noisy that I couldn't sleep for a while.
Sydney
10
June 2024
They were accommodating,understanding and they helped us with everything we needed and made it super easy for us to enjoy our stay!
when booking it said it would be closer to the ohio state stadium however, not a issue with the hotel I should’ve done a little more research! Ended up not being an issue!
Michael
9.1
May 2024
The breakfast was great and the location ideal for our traveling in the area. The room was clean upon arrival.
This was not a dislike but an improvement needed; in our bathroom the tub/shower and sink backed up and drained slowly. That would require some attention.
Airports
John Glenn Columbus International Airport
12.7miRickenbacker International Airport
17.7miJames M Cox Dayton International Airport
59miAirports
John Glenn Columbus International Airport
12.7miRickenbacker International Airport
17.7miJames M Cox Dayton International Airport
59miLocation
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Elevator
Bathtub
Extra long beds (> 6.5 ft)
Bathroom
Bathtub
Bathtub or shower
Guest bathroom
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Food & drink safety
Breakfast to-go containers
Front Desk Services
24-hour front desk
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Outdoor dining area
Outdoor furniture
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Sofa bed
Safety & security
Carbon monoxide detector
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness center
Indoor swimming pool
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 17 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Discover,
American Express,
Visa,
Diners Club,
JCB,
Mastercard,
Carte Blanche
This property does not accept cash.
When are the check-in and check-out times for Best Western Hilliard Inn & Suites?
Best Western Hilliard Inn & Suites permits check-ins after 03:00 PM and expects check-outs to be completed by 11:00 AM.
Is there parking at Best Western Hilliard Inn & Suites?
Yes, there is complimentary on-site public parking available at Best Western Hilliard Inn & Suites. Guests do not need to make a reservation for parking.
What's the nightly rate at Best Western Hilliard Inn & Suites?
Best Western Hilliard Inn & Suites has rates that begin from $100. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What are the room types available at Best Western Hilliard Inn & Suites?
The hotel offers several types of rooms including King Rooms, Queen Suites, and King Suites. All rooms are non-smoking. The King Room accommodates 2 adults and 1 child, while the Queen Suite with Two Queen Beds and Sofa Bed accommodates 6 adults and 4 children. The King Suite with Sofa Bed and King Suite with Roll-In Shower both accommodate 4 adults and 3 children. All rooms have a bed size of King or Queen.
Which amenities can guests enjoy at Best Western Hilliard Inn & Suites?
Guests at the Best Western Hilliard Inn & Suites can enjoy their time at the hotel by taking advantage of the leisure amenities provided. One of the featured amenities is an indoor swimming pool. This pool is located within the hotel premises, allowing guests to take a refreshing swim even during inclement weather.
Aside from the indoor swimming pool, there are also other amenities available such as a fitness center and a business center. These facilities provide guests with opportunities for exercise and work-related activities.
Overall, guests staying at the Best Western Hilliard Inn & Suites can spend their time at the hotel by enjoying the indoor swimming pool as well as utilizing the fitness and business center amenities. These amenities cater to the leisure needs of guests, ensuring a comfortable and enjoyable stay at the hotel.
Does Best Western Hilliard Inn & Suites feature a pool area?
Best Western Hilliard Inn & Suites has an indoor pool.
Does Best Western Hilliard Inn & Suites accept credit cards and cash payments?
No, Best Western Hilliard Inn & Suites does not accept cash payments. They only accept credit card payments, including Mastercard, Visa, Diners Club, American Express, JCB, Discover, and Carte Blanche.
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