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8.4

443 reviews

Best Western Hilliard Inn & Suites

Best Western Hilliard Inn & Suites

3831 Park Mill Run Drive, Hilliard, 43026, Ohio, United States

Choose dates to view prices

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Parking On Site

Best Western Hilliard Inn & Suites

Best Western Hilliard Inn & Suites is a 3-star hotel in Hilliard, Ohio, United States, located about 2.1mi from the city center. The address is 3831 Park Mill Run Drive, making it easy to find after a day of exploring. Breakfast is offered, helping travelers kick off mornings with a bite before heading out.

On-site perks include free parking, free WiFi, and an indoor swimming pool. The property also features a fitness center, a business center, meeting/banquet facilities, and a 24-hour front desk, plus non-smoking rooms, air conditioning, an elevator, a bathtub, and extra-long beds for added comfort.

Reviews total 443, offering traveler perspectives on stays here. Price starts from $100.

Situated in Hilliard, Ohio, this 3-star hotel serves as a practical base for exploring the area. On arrival, a 24-hour front desk stands ready to assist, and business-friendly spaces include a center with meeting/banquet facilities. Handy conveniences like an elevator, air conditioning, and non-smoking rooms help travelers settle in comfortably, while a fitness center keeps workouts on track.

A refreshing indoor pool awaits for a dip after a day of sightseeing, and free parking plus free WiFi keep the stay easy on the wallet and the schedule. Breakfast is offered to kick off mornings, and additional touches—such as a bathtub in some rooms and extra-long beds for added comfort—round out the experience.

Room choices span Deluxe, Junior Suite, Standard Room, Queen Suite with Sofa Bed, and other suites, providing a range of layouts to suit different plans. Payment at check-in follows a card-friendly policy, with cash not accepted and options including Discover, American Express, Visa, Diners Club, JCB, Mastercard, and Carte Blanche.

Closest airports

John Glenn Columbus International Airport

12.7mi

Rickenbacker International Airport

17.7mi

James M Cox Dayton International Airport

59mi

Most popular amenities

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Bathtub

Extra long beds (> 6.5 ft)

Rooms

Queen Suite with Sofa Bed - Non-Smoking in Best Western Hilliard Inn & Suites

Show 5 photos

Suite, Queen Size, Sofa

1 Sofa Bed

2 Queen Size Beds

390 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x8

+

x5

More details

This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 3 beds.

Show 7 photos

King Room, Accessible

1 King Size Bed

Refrigerator

More details

King Suite with Bath Tub - Disability Access in Best Western Hilliard Inn & Suites

Show 6 photos

Suite, Accessible

1 King Size Bed

335 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x8

+

x5

More details

King Room - Non-Smoking in Best Western Hilliard Inn & Suites

Show 7 photos

Standard Room

1 Sofa Bed

1 King Size Bed

335 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

Deluxe, Accessible

1 King Size Bed

x4

+

x3

More details

Accesible Deluxe

Accessible Room

x10

+

x6

More details

Room Accessible

Deluxe

More details

Dormitory Standard

More details

Room, Bathtub

More details

Junior Suite

More details

Double Room, Pool View

More details

Chalet

More details

Guest reviews

8.4

443 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Elaine

9.1

August 2024

OK. Just toast, waffle and biscuit available. We're used to bagel/ English muffin choices. Also, of the 4 cereal choices, 3 were sugary. Something like Raisin Bran would be appreciated.

Even after raising the temperature immediately upon entering, we were still so cold, it was difficult to sleep. In this time of energy efficiency, it would be wise to have the temperature in the 70s for the guests to adjust from there. The bathroom could do with a good detail cleaning.

🇺🇸

Carolyn

9.1

November 2023

Thank Staff is wonderful! The breakfast was good. The cereals look like they had been in there awhile, would like to see Special K with strawberries, or raisin bran, not so sugary ones. A very large roach was greeting us at the inside of our room after breakfast. No food inside to draw it in. That was not good! Rm 314.

Roach, cereal options, not always having fresh fruit. Pillows are way too soft, but they gave us extra pillows.

🇺🇸

Isaac

8.2

March 2025

the breakfast was mostly good. day one they had regular scramble eggs which was fine. the next day they only had eggs with cheese inside. I'm lactose intolerant so that wasn't good. they should have had both to choose from instead.

they didn't have both saucege and bacon to choose from. along with the scramble eggs 1 day and cheese eggs the next.

🇺🇸

Carolyn

8.2

May 2023

Coffee, bacon, hot chocolate, waffles. Water bottles The omlette things were good part of the time. We were there 7 days. Clean, friendly staff, good location, very helpful!

Omlette things were hard, overcooked at times. Cereals mostly sugary, and the bins look like the cereal had been in there a long time. Pillows were bad! They are lumpy flat. We both missed firmer pillows. The bed was ok, but not as supportive or comfortable as we like.

🇺🇸

Don

9.1

March 2023

The breakfast is advertised as starting at 6:AM, but the staff, aware of their guests needs such as construction workers leaving at 6:AM, have breakfast ready at 5:AM. That tells me that they are truly concerned about their guests. Also, they have incredibly honest hotel housekeeping staff. I brought an old Amazon Firestick with me hoping to connect it and stream some preferred shows. Unfortunately my Firestick was defective so I tossed it in the trash. The next day when I returned to the hotel room, the staff had pulled it out of the trash and neatly left it on the counter. You don’t find that kind of honesty in the majority of places. I will be returning as long as I am working at OSU.

🇺🇸

Don

8.2

February 2023

The room was comfortable and kept clean & neat. The location was convenient. Overall it was a good experience and would stay there again. The breakfast was good and I appreciated the complimentary lunch items they had out for us. I would say it is a good fit for a family that is traveling, affordable yet decent accommodations.

My room had several cracked tiles in the entry & bathroom area. Also the floor over by the wardrobe was noticeably worn out where the padding under the laminate floor was apparently sunken. But those were really minor issues. Not enough to really raise a fuss about.

🇺🇸

Amber

10

August 2024

Very clean. They have rooms that accommodate our family of 6. They offer a very nice breakfast and the 2 gentleman working the breakfast area are awesome keeping everything cleaned and stocked.

There is one elevator and at times there would be a line to get on it. We had no problem taking the stairs though and it was quicker.

🇺🇸

Masanao

9.1

April 2025

I had no complaints about the accommodation. The response of the staff was very good. He was very good to me who couldn't speak English.

I don't think there is a problem with the hotel itself. The customers on the second floor were so noisy that I couldn't sleep for a while.

🇺🇸

Sydney

10

June 2024

They were accommodating,understanding and they helped us with everything we needed and made it super easy for us to enjoy our stay!

when booking it said it would be closer to the ohio state stadium however, not a issue with the hotel I should’ve done a little more research! Ended up not being an issue!

🇺🇸

Michael

9.1

May 2024

The breakfast was great and the location ideal for our traveling in the area. The room was clean upon arrival.

This was not a dislike but an improvement needed; in our bathroom the tub/shower and sink backed up and drained slowly. That would require some attention.

Points of Interest Around Best Western Hilliard Inn & Suites

Airports

John Glenn Columbus International Airport

12.7mi

Rickenbacker International Airport

17.7mi

James M Cox Dayton International Airport

59mi

Pools

Location

  • Indoor

Amenities of Best Western Hilliard Inn & Suites

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Bathtub

Extra long beds (> 6.5 ft)

Stay rules - Best Western Hilliard Inn & Suites

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Best Western Hilliard Inn & Suites

When are the check-in and check-out times for Best Western Hilliard Inn & Suites?

Best Western Hilliard Inn & Suites permits check-ins after 03:00 PM and expects check-outs to be completed by 11:00 AM.

Is there parking at Best Western Hilliard Inn & Suites?

Yes, there is complimentary on-site public parking available at Best Western Hilliard Inn & Suites. Guests do not need to make a reservation for parking.

What's the nightly rate at Best Western Hilliard Inn & Suites?

Best Western Hilliard Inn & Suites has rates that begin from $100. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

What are the room types available at Best Western Hilliard Inn & Suites?

The hotel offers several types of rooms including King Rooms, Queen Suites, and King Suites. All rooms are non-smoking. The King Room accommodates 2 adults and 1 child, while the Queen Suite with Two Queen Beds and Sofa Bed accommodates 6 adults and 4 children. The King Suite with Sofa Bed and King Suite with Roll-In Shower both accommodate 4 adults and 3 children. All rooms have a bed size of King or Queen.

Which amenities can guests enjoy at Best Western Hilliard Inn & Suites?

Guests at the Best Western Hilliard Inn & Suites can enjoy their time at the hotel by taking advantage of the leisure amenities provided. One of the featured amenities is an indoor swimming pool. This pool is located within the hotel premises, allowing guests to take a refreshing swim even during inclement weather.

Aside from the indoor swimming pool, there are also other amenities available such as a fitness center and a business center. These facilities provide guests with opportunities for exercise and work-related activities.

Overall, guests staying at the Best Western Hilliard Inn & Suites can spend their time at the hotel by enjoying the indoor swimming pool as well as utilizing the fitness and business center amenities. These amenities cater to the leisure needs of guests, ensuring a comfortable and enjoyable stay at the hotel.

Does Best Western Hilliard Inn & Suites feature a pool area?

Best Western Hilliard Inn & Suites has an indoor pool.

Does Best Western Hilliard Inn & Suites accept credit cards and cash payments?

No, Best Western Hilliard Inn & Suites does not accept cash payments. They only accept credit card payments, including Mastercard, Visa, Diners Club, American Express, JCB, Discover, and Carte Blanche.