It was clean and it had all of the appliances needed for cooking minus a stove 😩

No stove , 2 small burners 😩We rented for 12 people so living room wasn’t big enough for 12 person. 1 T.V in the whole place ,it would have been comfortable with more T.V’s since everyone couldn’t fit in living room space . Also I booked through Booking.com they gave me 1 price and then once I paid the remaining balance it was higher. There was nothing in booking.com pricing that stated xtra fees for resort , and booking.com stated when I called property didnt inform them of extra fees so I didn’t like No one took responsibility for the lack of communication between the two .Customers should know before hand the correct price before booking and that’s on both parties part .

I love the location. It was pretty easy to get in and out and I do like that they let you park your golf carts there now. Last time I was there they didn't allow anyone who got the golf cart from the company "Erie"

Only thing I didn't like was that when we were trying to check out they made us all wait in line and it was about 20 minutes while they were checking people in who probably didn't have a room ready for hours. There should be a box where you could just drop your keys off Especially considering that they email you a receipt. It almost made me late dropping off my golf cart.

Bed was comfortable

Room was hot and need to get rid of elevator bell. It was too loud and woke me up every time someone got off the elevator.

Location on the Island was great. Literally Minutes from any thing. Staff was great about answering questions. Was able to rent golf cart at the Hotel. Shampoo, body wash and moisturizer already in the room. Pool and LARGE Jacuzzi on property with a swim up bar.

Bed cover had stains on it. When you walked in room barefoot. Floor was gritty. Needed swept. Toilet was not bolted to floor properly. The nuts had backed off or something like that. I hand tighten myself so no one would fall over with the toilet. These are things that should be found on regular checks. Also no phone in room to call the front desk.

I thought breakfast was adequate. I had coffee and yogurt. I’ve stayed in places with better selections and also stayed in places with less selections, or no breakfast at all offered.

Main floor bathroom very dark and light bulb out but not a major dealbreaker, enjoyed coffee maker, kitchen towels, dish (and dishwasher) soaps. I understand your clientele….and appreciated what was provided..bed not real comfortable but have slept on worse in other hotels.

I loved that my check in was nice and easy after she got my conference # had trouble as first finding it she just need to look at online booking .

I didn't like that it was dusty didn't look like anyone even walked into my room for a long time 🙃 also there was a gaint spider when I first walked in if someone would have check room before hand that wouldn't of been there please dust better and sanitize doors and handles/used surfaces that are used alot

Room was clean and updated, pool was closed while I was ther but I expected that as it was below 60 degrees at the time I was staying in early spring.

breakfast was okay, but could've have included eggs or meats, all that was offered was toast, waffles and other carb based foods.

great location. very walkable to all bars and shops and walk to jet express. Breakfast was included and was very nice - continental breakfast with choices of bagels, muffins, pastries, coffee, tea and juices. There was also yogurt and fruit. Breakfast cereals available. Very nice to have before you catch jet express.

Bed was hard. All rooms are very dated. Nothing fancy but Hotel was nicer than most though.

The breakfast was good aside from the toasters that did not toast very good.

That you had to sign in when using the resorts towels when in the past years they were just handed out. Plus the towels you sign for are small and not even worth the $35 you want to charge if not returned.

Rooms were clean and comfortable. Friendly staff, good location

Expensive. We were stranded on the island because of weather and all ferries were cancelled. We were charged a weekend rate for an extra night (friday) $227 despite it being late season.