Breakfast was amazing! The omelette station was so great! The service workers were very attentive and helpful. My son loved the waffle maker. Complimentary snacks and drinks in the evening were a great gesture! The pool and jacuzzi were so nice! We spent a lot of time there. The music was kind of a nuisance because it’s so loud and echos. But not a big deal. Elevators were quick. Location was perfect!! Close to so many shops and restaurants. The retail stores, Nordstrom, CVS, Nike, etc., are a very short couple blocks away.

The shower doesn’t drain while you’re in it which is gross. Maybe it needs to be a weekly chore to clean those drains out. There should be a coffee and tea bar set up 24/7 as people who are traveling are tired and would like a coffee at hours other than breakfast. The room got cold at night and I don’t know if the thermostat even worked.

I had a wonderful stay. The room was spacious, comfortable, and clean. Great water pressure, comfy bed, and very clean. The check in staff was super friendly, the valet was helpful and always said hello, and the housekeeping staff was attentive and gave me extra creamer for my in room coffee when I asked. The breakfast was a wonderful way to start the day, I was pleasantly impressed with the selection. The pool was was a great way to wind down… a little small for full laps, but I was able to move around in it and it was the perfect temperature and the hot tub was amazing after long hikes. The location was perfect.. it was kind of in the middle of two downtowns.. a few blocks from the shopping and then a few blocks the other way fun nightlife.

The elevators could be very slow, especially during busy times like check in/out and peak breakfast. Once I realized, I would just pad my departure time by a few minutes so I wouldn’t be late. Not a huge problem but a bit of an annoyance.

Great value for the suite, loved the extras (free drinks and snacks each night, pool, omelette bar at breakfast), location was great and staff very helpful. We really enjoyed our stay. Also loved that it was pet friendly.

The pullout couch was basically a bunch of metal springs encased in fabric. It was extremely uncomfortable and in my opinion cannot be claimed as a legitimate sleeping space. Parking was also very expensive. The breakfast buffet needs another waffle maker. My kids and I waited about 25 minutes to get 3 waffles on a week morning.

Room was great size and facilities with microwave which is rare but the sofa bed when opened is directly hitting the TV cupboard. WADE was exceptional! He checked us in and when there was communications I had with a colleague over the phone that wasn't reflected in the system, Wade assured that he will take my word for it and that went a long way for how I see the hotel. While I could have been unhappy the colleague didnt reflect our convo in the system, Wade did make it right! he also was so polite to excuse himself and had to answer the phone to put it on hold and the communication was amazing --to me and the person on the phone. WHen the phone kept ringing, he politely phoned a colleague to address the phone call so that both me and the caller were both taken care of! Amazing. When I asked about Christmas festivities, he immediately looked for the info as it will benefit me and other guests in the future. SImply exceptional - and all that with a big, authentic, classy smile and demeanor. And oh, did I say he followed up about our stay over iMessage? Amazing, i hope he gets a promotion or a raise. this is customer obsession. Such a class act!

Embassy Suites by Hilton Portland, housed in the historic Multnomah Hotel building, offers a blend of old-world charm and modern amenities. The lobby features classic decorations and a spacious mezzanine area with an adjoining Italian restaurant. Our remodeled room was quiet, spacious, and well-appointed with quality materials and instant hot water, ideal for relaxation. Although "view" rooms are available, they offer limited scenery. The complimentary breakfast was exceptional, featuring custom-cooked omelets and a wide variety of other options. The staff was friendly and helpful, ensuring a clean and welcoming environment throughout our stay. In conclusion, Embassy Suites offers good value with a pleasing mix of history and modern convenience. We're already looking forward to our next visit.

Parking is pricey at $60 for valet, but a nearby garage offers a more affordable rate at $8 during special events. The hotel's central location is close to nightlife and Voodoo Donuts, though it borders some less desirable areas of the city. The in-hotel store's pricing was the only notable drawback, with significantly marked-up essentials.

It is my very first hotel in the USA, so I really do not know what to compare it with, but if we compare it to Europe, it is good, spacious rooms, a good breakfast, and comfortable beds. Downtown Portland is a questionable location, but I did not have any trouble there. Also, they had a little spa, well, this could be better, but since I did not even know about it was a cute bonus for me :)

Obliging staff, big rooms, comfy beds, great pool and hot tub, convenient grocery store inside

The breakfast was delicious, with someone making omelettes and eggs as ordered, but the breakfast location in the downstairs basement (‘Arcadian Gardens’) was horrible. The location of the property was good in the old downtown. But the old downtown was empty and a lot seedier than we expected. When we walked fifteen minutes west into a newer part of downtown, it was much nicer.

The property it was a good location good place and it was so beautiful inside my family and my kids like a lot

What I don’t like from the property and the room I was staying it was bad because when I was taking a shower, it was a lot of water outside of the shower and to the floor and we had to use the towels of the water not go around at the bathroom that was one of the main issues they told me because is all property of floor 80 years old that’s what they saying. I don’t know if it’s true or not. Also, they laughed the soap setting and the chair and the tattoo the manager about these and they told me they were going to take care and they never did it they left it again, somebody laughed it before me arriving to the room there was somebody soap with the hair and that was disgusting for me

Location is great. Mother's bistro is a wonderful spot, very friendly and attentive staff. Valet parking was so convenient, especially in the rain. Room has a decent sofa pull out for extra friend.

Not much of a view. This is ok, as we are staying in a piece of history in Portland, Oregon. Of course, I wish check out time was later, that is ok too. Everything was basically perfect with this location.

Location was rough and most of all NO Parking. Had to drive around 25 minutes to find a place to park, then carry all our bags 2-3 blocks!!!!! A lot of wasted time and energy was spent for that. No blankets in our room. Had to walk down at 1am to get 2 blankets. Not happy. Also, no close place to eat after 11pm. Your food snacks were closed by the door in the lobby. Door dash was 45 minutes and then missed a whole meal in our bag so someone didn’t get to eat after paying 90.00😢. I’m over 60 and not going to walk the streets.