The room was great, loved the water view. Breakfast was great as well, made the stay better. Staff was friendly and personable. Liked the location. I wish I had stayed longer so I could've had a chance to use the gym but it looked well equipped.

I called for my car to be brought up to the valet at the end of my stay and they said it would be ready in 15 minutes, 15 minutes later I went down and the staffer at the valet stand hadn't heard anything about my car. It only took 5 mins for him to go get my car, so it wasn't a long wait, but there was a drop in communication.

Everyone was friendly and helpful. The hotel was clean and comfortable. Also, every time we would go to the market area to get water, they gave it to us for free. We weren’t expecting that!

The only issue we had was the sheets on our bed didn’t fit the bed correctly. They were a bit too small for the bed. We declined maid service because we don’t like people in and around our belongings, so we would fix our sheets ourselves. We were exhausted every night, so it wasn’t a huge bother but the maids need to be more aware of how the sheets fit the beds.

The location of the hotel is optimal for a traveler using public transportation. The light rail line is in walking distance to the hotel. In addition, it's really close to a lot of amenities like restaurants and convenience stores.

The only two things are minor. First, the person who checked me in seemed confused at how many days I was actually staying. The second is that the floors/ceilings are very thin. You could easily hear people walking around.

Breakfast food and selection was good and breakfast staff was exceptionally nice. All the staff was pleasant and helpful, and the guys at the valet desk were efficient and courteous. Convenient to Pittsburgh light rail system with free service to PNC Park.

Housekeeping had to be asked to clean our room (was supposed to happen every 2 days - we were there 5 days). Location is beside noisy highways but we knew that going in.

The staff were very friendly and helpful.

Coffee station was empty most of the time and was cold if not empty :( Unfortunately there is no airport shuttle which makes it more diffucly to get to the location.

The staff were all amazing! Dave and Chris the valets, Natoya on housekeeping, and Deb and Stephanie at the front desk went above and beyond to make our stay wonderful. The free breakfast is also key if you can get there before it gets busy.

Everything was perfect. The rooms were clean and comfortable, and the hotel itself was incredibly well-maintained and well-situated.

the location was perfect walking distance for what we were there for. we appreciated the free breakfast and the room was great. having vallet was nice as we were right in the city and didn't have to panic about it.

it was a while before we could check in, we did arrive early, but weren't accommodated for that. we did have scheduled plans so it was a little annoying that we were told to wait for almost two hours.

The room was wide and spacious and the bed was comfortable. Breakfast was available every morning and there was gym that's open 24 hours. Great location in Downtown Pittsburgh. Nearby to bus stops and a rail station.

We stayed 5 nights, it was nice quiet accommodation. Front office staff always helpful with directions for us Aussie tourists. Breakfast had a great selection of food/drinks which was good. We would definitely stay here again. This place isn’t far from Public Transport aswell. I loved that they have a washing machine and dryer that you can use on floor - M which accepts card. Free washing powder and dryer sheets from the front desk.

Nothing

I liked the breakfast in the hotel

The suggested parking price was very expensive ( 38$), which adds significantly to the hotel price. So I've parked in a far lot for 12$ and walked to the hotel. Plus, it would be nice to have an option of the warm dinner in the hotel, maybe at least to purchase some sandwiches.