The room was very clean. Everything worked in the hotel. There were no weird smells. The lady at the front was so welcoming. While this hotel looks a little old from the outside it has all the creature comforts one would need to get a restful night's sleep. Thank you so much. There's a waffle House right next to the hotel. Open 24 hours a day.

The coffee continental breakfast needs a little work but I understand that we are all in trying times right now. You did the best that you could with resources available.

The staff were very very friendly! The property was nicely located. The bed were so comfortable and the linens so soft.

My only complaint was lack of tread on the floor of the bathtub, was a big thing with small kids and I have a bad foot. As well as the limited breakfast options but that was not necessarily a problem. And the fact there was one ice maker on the main floor in a 3 floor hotel was inconvenient. But again not a deal breaker.

Pros: The room was clean and the bed and pillows were very comfortable. The shower was hot and had good water pressure. After driving 12 hrs a hot shower and a clean, comfortable bed was appreciated.

Cons: the walls are thin and I could hear other guests. The breakfast area was very small but the waffle house shares the parking lot and there's a cracker barrel within walking distance.

I found this place good value for the money. Reception was a very quiet guy but very polite. I asked for an extra blanket and was provided one right away. The place is slightly older and perhaps tired but it was very clean. The bed and pillows were good. Breakfast was waffles and muffins only. Wish it had of been a hot breakfast but that's okay.

Nothing really to write about.

Not a bad place to stay. It was clean and quiet. I love the area. Nice mountain views. The room was clean. The staff was friendly and helpful.

The pool had no water in it.

Location right near Ruby Falls.

The pool was not clean that was the only thing that was upsetting. The pictures were misleading. Showed pool with Mt. Views. The view is great but we hoped to swim in pool but it looks like it needs to be drained and repainted or painted. Literally that is the only grievance.

Very professional hotel staff. Our room was very clean and we wanted to extend our stay because our home repairs are not finished yet

I wish they had a laundry on the property

Nice easy booking in with a girl who was new to the job. Our room was just as we expected, nice & clean, suitably stocked with towels etc. Bathroom was nice & clean. The view from our room was looking towards the Waffle House which made me hungry :-) Sadly the pool was covered over as we missed the "summer season" by a week I think. For two of our evening meal`s we ate at the Logan`s Roadhouse which was about a 10 minute walk up the road. Both times we ate there the food was luke warm on arrival & quite expensive for what it was. The first night there I had the idea of walking through the wooded area that backs onto the hotel, bad move. It looked like people were living in there. The other two nights we ate at Cracker Barrel straight over the parking lot past the Waffle House. The food was much hotter and we sat outside afterwards in the rocking chairs for at least 45 minutes. One of the owners came out to speak to us to see if we enjoyed our meal etc. She was lovely to talk to and even sent out one of her staff to guide us on things to visit etc. All in all we had a great stay, this location was perfect for visiting Ruby Fall`s, Lookout Mountain, Rock City Gardens and Chattanooga Station was only a 10 minute drive away at night. a GREAT morning out was with the DUCK TOUR on the river in a WW2 DUKW, a six wheel truck that is a boat. This was our favourite excursion in which we both got to drive the boat. The location for us was perfect and really easy to find. We didn`t see any undesirables in the parking lot or any drug use etc.

Nothing.

Staff was chill and there a waffle house across the parking lot

There wasn't an iron or ironing board in the room. Also double check to make sure your door actually shuts when you leave cause mine was opening if I pushed it a little. It stayed shut after I made sure to push it in and check to see if I could open it.

Convenient location. Clean/updated room.

Breakfast was ok. Same thing available every morning so it can be tedious if you’re staying for a week or more.