I like that they have an indoor swimming pool and the staff was very nice

I hate that you have to call capital to book a room because they tell you that they don’t have anything then i get on booking.com and they have one on booking.com. We get there and I see all kinds of rooms empty. That’s how it was last year. This year it was the same thing told they didn’t have anything . So I got on booking.com and got a room through Laurel point . Our friends always come down there the same week we do and they told me that they had rooms available, but I couldn’t get there that same week Because I was told there wasn’t anything available .

The size of the condo was great, and we enjoyed the large spa tub. The mattress was comfortable. The view was beautiful and there was nice outdoor furniture to sit and enjoy it. The pool and hot tub were nice. The front desk staff was very nice and shared interesting information about the bears in the area. It was nice to have access to a grill.

The bed sheets and top blankets were not comfortable. Bathroom layout because the toilet was too close to the wall. We only received a started pack of needed items, including dish washing detergent. It would have been helpful to know that ahead of time, so we could bring some from home. The entrance was in a curve, but they did have a mirror to see traffic when pulling out.

We loved it! It was close enough to Gatlinburg where you could get there in 2-3 minutes but also far enough away from the crowd. We will absolutely stay here next time we go to Gatlinburg! I do have one small suggestion though..when we checked in after driving for 7 hours and it was 630pm. We were all ready to get to the room. The very sweet lady checking us in was trying to sell timeshares and other things to people checking in. It just wasn’t the time. There were two people in front of us so the check in took probably 25 minutes. Again she was a beautiful lady with great energy but we just wanted to unpack and start our vacation :)

I like having the pool area there an everybody was nice and I like the grills s you can cook out. And we got to see the Bears.

We were in building B and usually building A And building B is for Saturdays and building C is for Fridays and we came in on Friday thinking we were going to be in building C and we were put in building B . We had friends in build C and if we wanted to all hang out we had to walk across to each other’s building . Capital vacations was telling people they didn’t have anything available until the last minute our friends down there wasn’t happy either because they told them the same thing . And there was a few open in building C The whole week we were there .

The condos were clean, spacious and attractive. We felt at home there. The kitchen was equipped with all the pots, pans, and tableware to cook your own meal. Our unit also had its own washer and drier which was very convenient. We would definitely stay again if we visited the area again.

Our young adult kids would have preferred and outdoor pool, but there was an indoor pool with lounge chairs both inside and outside.

I really love that this place was on the road to Ober but not too far up. There were a few steep corners but not nearly as much as if we had gotten a cabin further up the mountain. If we wanted more privacy we obviously would have gotten a cabin but this was a last minute trip. The cabins were a lot more expensive. This place was great... it has a gym, a dry sauna, a heated pool, easy access to everything, a game room and towel exchange. The staff were available every time we needed them. We did get snow and the staff had salted. There was only one bear sighting in the evening. From our experience on the mountain, there are a few bears that make their rounds from the bottom of the mountain to the top and vice versa. They check around the garbage areas and then walk around to see if anyone left any food out. They are more like huge skittish dogs than bears at this point. Nonetheless they are beautiful Fierce and should still be respected, and a bit feared. I love that we were able to go into town and yet still come back to the room within 10 minutes if we wanted to leave for lunch or something. I would definitely stay here again. We were in Building C. Our cabinets were outdated but the jacuzzi was awesome. We had a lovely propane fireplace and the view of the snow covered mountains out the balcony was exactly what we came for

The bed was a little bit uncomfortable even though it was nice looking and very clean. Of course this happens often when I sleep away from home.

Close to ALL attractions, Resort was so nice. Mrs. Bobbi at the desk was so helpful. Switching rooms in the middle of my stay was weird, but it was 2 doors down so I was fine with it

I didn't stay longer

The location was very close to where we wanted to go and very quiet .The staff were extremely friendly especially a lady named Bobbie that works in the office.

Everything was excellent

Tons of room

Nothing

The view and the amount of rooms and space in the unit