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8.2

418 reviews

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

5634 Merchants Center Boulevard, Knoxville, 37912, Tennessee, United States

Choose dates to view prices

Free parking

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Air conditioning

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Welcome to the Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel! Located at 5634 Merchants Center Boulevard in Knoxville, Tennessee, this delightful 3-star hotel offers a perfect blend of comfort and convenience. With its close proximity to the city center (just 4.7mi away), you'll have easy access to all that Knoxville has to offer.

Featuring 418 reviews, the Holiday Inn Knoxville N - Merchant Drive is a popular choice among travelers. With prices starting from $93, this hotel offers exceptional value for money. Enjoy a delicious breakfast in the morning to fuel up for the day's adventures. Parking and WiFi are provided free of charge, ensuring that you'll have a stress-free stay.

There's no shortage of amenities at this hotel. Take a dip in the outdoor swimming pool, work up a sweat in the fitness center, or unwind in the spa lounge/relaxation area. The hotel is also pet-friendly, so you can bring your furry friends along for the trip. Whether you're traveling for business or leisure, the Holiday Inn Knoxville N - Merchant Drive is sure to exceed your expectations.

Not only is the Holiday Inn Knoxville N - Merchant Drive a pet-friendly hotel, but it also offers a refreshing outdoor swimming pool for guests to enjoy. Take a dip in the pool during the warm seasons and cool off after a long day of exploring Knoxville. The pool features a shallow end, making it suitable for guests of all ages and swimming abilities. It's the perfect spot to relax and have some fun under the sun.

When it comes to payment options, the Holiday Inn Knoxville N - Merchant Drive accepts a variety of methods, ensuring convenience for all guests. You can make your payment with American Express, Visa, JCB, Mastercard, Discover, Diners Club, and Carte Blanche. Cash, however, is not accepted, so make sure to have one of these accepted payment methods handy during your stay.

The hotel offers a range of room types that cater to different accommodation needs. Whether you're traveling solo, with a partner, or with a large group, there's an option for everyone. From spacious queen rooms with two queen beds for families or groups, to executive king rooms with a sofa bed for additional comfort, you'll find the perfect room size and bed configuration to suit your preferences. All rooms are non-smoking, ensuring a fresh and pleasant environment for your stay.

Closest airports

McGhee Tyson Airport

14.2mi

Most popular amenities

Free parking

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Kids' meals

Bathtub

Free toiletries

Rooms

King Room - Hearing Accessible - Non-Smoking in Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Show 4 photos

King Room, Accessible

1 King Size Bed

275 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

+

More details

Indulge in our luxurious and spacious King Room, specially designed for hearing accessibility, complete with a convenient roll-in shower. Feel at home with a range of amenities such as a microwave, coffee machine, and flat-screen TV, ensuring a comfortable stay for you and your loved ones.

Deluxe Twin Room - Hearing Accessible in Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Deluxe, Twin, Accessible

2 Queen Size Beds

335 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

This room has a tea/coffee maker, cable TV and air conditioning.

Standard Room with Two Queen Beds in Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Show 3 photos

Room - 2 Queen

2 Queen Size Beds

310 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

Premium King Room in Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Show 3 photos

Premium, King Size

1 King Size Bed

1 Sofa Bed

310 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

x4

+

x3

More details

Room - 1 Queen

330 sqft

Free wifi

Microwave

Minibar

Flat-screen TV

x10

+

x6

More details

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard King Room in Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Show 2 photos

King Room

1 King Size Bed

310 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

+

More details

Show 2 photos

Executive, King Size

1 King Size Bed

Free wifi

Microwave

Refrigerator

+

More details

Executive, Accessible

1 Double Bed

Free wifi

Microwave

Refrigerator

x4

+

x3

More details

Standard Room in Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Standard Room

1 Queen Size Bed

335 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

x10

+

x6

More details

Standard Queen Room with Two Queen Beds and Tub - Accessible in Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Room - 2 Queen, Accessible

2 Queen Size Beds

310 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

x4

+

x3

More details

Accessible Room

1 Double Bed

x4

+

x3

More details

Premium

x4

+

x3

More details

Premium

Guest reviews

8.2

418 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇨🇦

David

8.2

December 2023

Lots of room comfortable bed and the staff was very friendly

There was a dirty wash cloth over the shower bar when we arrived in our room. Other than that the room was very nice but when someone wants a walk in shower they may have accessibly issues the bed was too high for my wife to get into without help. The other thing is we paid for breakfast but wanted to leave at 6 am but you did not serve breakfast till 7 maybe put some muffins and fruit out for early risers.

🇺🇸

Stephanie

10

January 2025

My husband and I did take the opportunity to eat their breakfast. It was good food, fast and efficient. The staff at the breakfast was very friendly and helpful.

There are very bright lights in the parking lot that illuminated the entire back of the hotel. Our room faced that side, and unfortunately the blockout curtains did not cover the center 1/3 of the window. they need to correct this issue .

🇺🇸

Rains

8.2

August 2024

Nothing good to say about the place ... Sorry 🙄🫣

Not many towels and toilet paper in the rooms. Very upset that the big lights were shining in our room all night, and the curtains didn't close all the way to cover the lighting 😭 The door to the pool was broken, therefore we had to go through the front door to get back in the hotel.

🇺🇸

Donna

10

May 2024

The staff was very accommodating to me and my family during our time of grieving we came from Clarksville Tennessee to a funeral and they let us check in early to be able to be at the funeral on time, the hotel was very clean and in a great location, I want to thank them for the hospitality.

🇺🇸

Sue

9.1

September 2022

I booked this stay, just hours before arrival, while on the way as we weren't sure how far we would get that day to our destination in Columbia, SC. We arrived at 8:45 pm to a cheerful front desk team. Our check-in was pleasant and swift. We had time to enjoy a few beverages in the lobby lounge. Thank you, Summer, for staying a little longer to serve us! We arrived too late to order food, however, they have snacks available to purchase. Or, order ahead of restaurant closing and they can hold your food in carryout containers until you arrive. The room was a King Bed Suite. Very comfortable and clean. We enjoyed a quiet night's sleep here and free coffee in the morning. The room has a K-Cup coffee maker, so you could bring your own K-cups if you prefer. Housekeeping is "on demand", which I like since I usually keep my "Do Not Disturb" sign out during an entire hotel stay so no one enters the room until I check out. There were USB outlet plugs to charge devices. I would choose this hotel again.

No late evening dining options in the area. Not the fault of the hotel, just for awareness for travelers arriving after 8 pm.

🇺🇸

Tiemann

8.2

May 2024

Convenient location for our road trip. Lobby bar service opened at 5 and was very reasonably priced.

This is a dog friendly property, which we appreciate, but our neighbors’ dog barked incessantly when they were gone. Ask for a room away from dogs if you aren’t traveling with one.

🇺🇸

Johnnie

10

June 2024

friendly

key system had major problems but that was not their fault. they made up for it by being upfront and honest also the manager was escorting people to their rooms ad lettings them in till they got the system working

🇺🇸

Mary

8.2

August 2023

Very friendly and helpful staff, especially front desk person. Clean and comfortable with lots of restaurants nearby.

I think the breakfast should be included with the room. The hotel prices are not inexpensive and the breakfast is pretty much equivalent to that found in other similar hotels I've stayed in when traveling.

🇺🇸

Clark

8.2

November 2024

Clerk gave us a free voucher for breakfast when we checked in initially and it was to a dirty room. Linen on floor, trash on counters etc. She gave us a new room and tried to make it right.

🇺🇸

Heatherly

9.1

April 2024

Comfortable bed and clean.

No extra towels or wash rags in the room. Also some difficulty checking in. At first the lady couldn’t find my reservation she they had some issues with Booking. com but eventually got it figured out.

Points of Interest Around Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Attractions

St. John’s Cathedral

4.7mi

The Coaster at Goats on the Roof

25.6mi

Hard Rock Cafe Pigeon Forge

25.8mi

NASCAR SpeedPark Smoky Mountains

25.9mi

Titanic Pigeon Forge

25.9mi

Hollywood Wax Museum Entertainment Center Pigeon Forge

26.1mi

Grand Majestic Dinner Theater

26.2mi

Red Skelton Tribute Theater

26.6mi

Main Event Theater

27.2mi

Dollywood

29.1mi

Restaurants

Southern Hospitality Bar & Grill

Cuisines

  • Local

Ambiances

  • Family Friendly
  • Traditional
  • Modern

Pools

Location

  • Outdoor

Features

  • Shallow end

Availability

  • Seasonal

Amenities of Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Free parking

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Kids' meals

Bathtub

Free toiletries

Stay rules - Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Can pets stay with guests at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Yes, you can stay with your pet at the Holiday Inn Knoxville N - Merchant Drive. Just make sure to inform the hotel beforehand, as charges may apply.

When are the check-in and check-out times for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

The timetable for guests at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel is to check in post 03:00 PM and check out prior to 12:00 PM.

Can guests park for free at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Yes, there is free public parking available on site at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel. However, parking reservation is not possible.

What's the nightly rate at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Room rates at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel initiate from $93. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

Which room categories can I book at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

The hotel offers a variety of room types including King Rooms, Queen Rooms with Two Queen Beds, and Rooms with Two Beds. Some rooms are hearing accessible with roll-in showers or mobility access, while others have mobility access tubs. All rooms are non-smoking and accommodate 2 adults and 1 child, except for the Queen Room with Two Queen Beds which accommodates 4 adults and 3 children. Bed sizes range from King to Queen to Double, and some rooms also have sofa beds. The room sizes are generally 334 sqft, except for one room that is 86 sqft.

Which amenities can guests enjoy at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Guests at the Holiday Inn Knoxville N - Merchant Drive can spend their time enjoying the leisure amenities offered by the hotel. One of the main attractions is the outdoor swimming pool, which is available seasonally. This pool provides a refreshing environment for guests to swim and relax during their stay. In addition, the hotel also offers a fitness center for guests who want to stay active and maintain their workout routine. There is also a business center available for guests who need to attend to work-related matters. The hotel also has a spa lounge/relaxation area, where guests can indulge in some rest and rejuvenation. With these amenities, guests can have a well-rounded and enjoyable stay at the hotel.

Is there a swimming pool at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

The hotel has one pool available. It is an outdoor pool and is only open seasonally. The pool also has a shallow end.

Is there an in-house restaurant at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Yes, the Holiday Inn Knoxville N - Merchant Drive has an on-site restaurant called Southern Hospitality Bar & Grill. The restaurant features a family-friendly, traditional, and modern ambiance and offers local cuisine.

Are both cash and credit cards valid payment options at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

No, cash is not accepted as a valid payment option at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel. Only credit cards such as American Express, Visa, JCB, Mastercard, Discover, Diners Club, and Carte Blanche are accepted.

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