Breakfast was great- much better than most hotels. I would have enjoyed more variety, but I liked what I ate. The hotel itself is nice- I loved the furnishings and ambience. The room was spacious, and I was impressed with the little details that were included such as a bath robe to enjoy along with slippers and luxury spa toiletries.

My main complaint was the added taxes and fees- along with the surprise added cost of $22 for our car to be parked there during our stay. What started as a $150 a night cost ended up at $208 after all of that. I would not have chosen this hotel had all of the information about additional costs been made more clear and obvious.

I'm very familiar with the city and this building, it's not a "new" building by any means nor is it overlooking a majestic landscape...but it's a Hilton and where it counts they live up to it. Rooms are very nice. Beds even better. Water pressure in the shower, eh have had better, but it's not low quality by any means. Honestly just nitpicking there. Whoever designed the elevators knew what they were doing. You'll rarely wait long and the place has way more guests than you think, and those things are humming. Very underrated feature.

With anything you could find small items to nitpick here and there but honestly I have nothing negative to say. Location isn't the greatest in the world but if you know the city and are moving about to and fro....it's actually a phenomenal location, but I could see tourists (especially at night looking for food or something) a little stuck. But again, no negatives here, would never turn down staying here.

First off the front desk staff was so nice they were very friendly and accmadating to my needs Next the bar tender was very friendly and made our experience very pleasant our food and drinks were top notch a little spendy but wort it the room was comfortable we had a problem with the sink but they fixed it right away .

In the shower there was a suspicious hole up in the vent but I shoved a baby wipe in it then took a shower but everything else was just fine

The hotel was nice, and the staff was great. The restaurant where we had breakfast was a nice treat, and the staff in there was phenomenal and very attentive. The front desk staff was very nice and helpful with my charges to the correct card and my room key was deactivated due to the young lady making an error and she had to call my phone to advise she did not take a payment on my card and I was unable to get into my room when returned from dinner. The other front desk person provided breakfast coupons due to the inconvenience.

When I returned home from Nashville, I noticed a duplicate charge on two accounts, one already posted and the other pending, which is double. I called the hotel to speak to the front desk to resolve and she put me on hold the same lady with an accent that helped me when I checked in and hung up in my face as I was waiting for a resolution. That was rude, and I never thought I would be treated in such a fashion to call about a duplicate charge. I am very disappointed with this person as the front face of the Hilton. If she is unsure how to handle check ins, she needed to ask before hand, now I have doubled charges and back.home to have to handle the same issue, I was asking before I checked out.

Beds were super comfy and room was very nice and clean. Indoor pool so my son could go swimming. The products in the room smelled really good and made my hair super soft

Front desk was very short and fake nice. She kind of reminded me when I go through the McDonald’s drive through and they keep asking you… anything else…. Over and over . Breakfast was 17 dollars per person and wasn’t even that good…. There was no room service we kept trying to call and they wouldn’t answer and even hung up once….. then as we were leaving we had to pay 18 dollars just for parking…..

The hotel staff were all friendly and helpful. The bed was amazing and we had a very restful stay. The food at the bar area was delicious. Definitely try the blackberry porkchop and chicken quesideas. Also, the service staff was very helpful and kind. Hotel is in a great location and we felt very safe and protected. I would recommend this hotel and plan to stay here again for future visits to Nashville.

The commode in our room wouldn't flush, However, we called for service and they came immediately and fixed it. The hallways were so cold would have liked the temperature to be adjusted better in the hallways.

It is well located, big space rooms, nice restaurants, good parking lot

We requested made up the rooms all the days and the Friday they don’t do it. We do not understand why they didn’t do It. We complaint the next day and they tell us that they will try to do that day. It’s important to explain that we were with a baby and my wife got a cold so we must need all the days a cleaning room. It was inconvenience that day to arrive the room late from Nashville and we have to do the room

Staff at checking in was very nice, her name was Dora, our checking in was easy, she made sure we were comfortable in out room. there was an issue with the air conditioner and maintenance tried to fix it within 15 min. at the end if was not fully fixed, but we were fine in the room. Restaurant was good. and breakfast was excellent.

There was a confusion about the breakfast, it was included, but was not in the compute which I had to pay separate. there was an issue with the air-condition equipment, they try to fix it right away but it was not fully fixed. But we had no big issues with the temperature in the room.

Our stay was great from check-in to check-out. The staff were really nice and helpful. The room was super clean, the bed was quite comfy, and the shower had good water pressure. Though i've had better continental breakfast at other hotels, it wasn't too bad. Depending on who you book with, be sure to pay the extra to cover the cost of breakfast. You will get vouchers to cover your breakfast. Otherwise, you will be paying $ 17 per person to eat. This Hilton does have a restaurant and bar on site, but my wife and I didn't go to it. The location is just mere minutes from all the shops, bars, restaurants, entertainment, and excitement in Nashville. We will definitely keep this hotel on our radar the next time we want a weekend away.

We did feel like the elevators needed a bit of TLC. One in particular was quite noisy, making the ride up and down a little anxious. Our room didn't have a microwave, so heating up food or drink was a no go. There may have been some available on use in the cafeteria on the bottom floor, but that would be inconvenient.

Only stayed the night and that was about 6 hours. From what I saw, hotel was nice. Wish I had time to try the breakfast. Looked like a nice little restaurant area. Room was as advertised. Bigger than I expected. Modern. Very busy hotel being near the airport, so parking is at a premium if you get in late like I did. Staff was nice. Everything seemed clean. Would recommend.

The room had a door to the room next door, so I could hear the neighbors and I assume they could hear me. So privacy could be an issue, but other than that, no issues.