Very clean and staff on arrival very welcoming. Good offered chilled water/cookies in reception.

Mix up with parking that I was charged for 4 days and not 2, supposed to have been credited when I left but didn’t , had to chase a number of days after. All sorted in the end

UK Visitor. Felt very safe, easy parking for motorcycle at rear. Quiet and clam. Easy walk to Beale St, Peabody, etc. 15min drive to Graceland. Handy bar attached (Greyhound). Would stay again.

The employees was very nice, from the desk clerks, the bar tenders, the cooks, they spent time with us, while we had questions about different places to get food and different entertainment that goes on , my grandkids also enjoyed it, cause there was a pool available. I will visit again. It was also great that we was able to just sit in the lobby area with my family and socialize, thank your staff for being very professional and inviting to us.

Paying for the parking, that should be included in the stay , and we thought the breakfast was a free continental breakfast. But we enjoyed staying here.

The breakfast selection was wonderful. Hot food from eggs, bacon, sausage,oatmeal, grits, waffles and pancakes. Cold foods from cereal, milk, yogurt, fresh fruits, and fruit bowls. Beverages from coffee, tea, orange juice

Only complaint is that there should be vegan and vegetarian options for breakfast as far as hot foods go like impossible /morning star farms/beyond brand sausage. Egg substitutes like Just egg brand or something for vegans since more people are eating vegan foods now. That would be wonderful if you could also include a vegan menu for guests which would allow the hotel to satisfy guests and keep money/profit flowing into the hotel being that vegan guests wouldnt have to get food elsewhere. Just a suggestion ;-)

The hotel facilities

The breakfast. $15 and it was horrible.

location was great -walking distance to see things made it easy any needs we needed(towels/toilet paper) it was taken care of promptly very clean staff friendly

I had booked a deluxe room and did not receive what I booked for...was told the hotel over booked. The room we got ended up being fine but felt we should have been compensated for not getting what I booked for. Even if it was cheaper parking or some money off the room. I did think parking was alot...$35 a night. and the continential breakfast was not free we paid $6.00. The Greyhound restauant was nice to have attached to the hotel but the service was very slow both times we went there....only 2 people working and the manager was there sitting at the bar. Just surprised he would not get up and help these 2 ladies. but the food was good once we got it.

Upon arrival, issue with our reservation through Booking.com; however, female mgr with cute braids (Dawn, I think) stepped in and assured me, she will get matter fixed which she did. Room was clean, very nice and comfy! Hotel staff was awesome!!

Overlooked when visited resturant/bar (The Greyhound)..Bartender was more concerned with serving "friends". We had to ask about drinks/food on several accounts and was out of items on the the limited menu..

Very clean and spacious room. King size bed was super comfortable. Location is perfect, next door to the Peabody (without the price tag!) where one can go enjoy a drink. Also walking distance to our favorite restaurant Itta Bena and others. Great value for a road trip stop.

The first time we stayed, we couldn’t figure out that we had to ring the bell to get in. I appreciate the security but there should be a sign or a notice in the checking in information.

Perfect location to restaurants & shops but not too close to the commotion. Valet parking was convenient but it does cost close to $40/day & you need to tip the attendants each time you want your vehicle.

We originally chose this hotel to utilize the indoor pool during the colder months & the pool wasn't heated. It was inside but just as cold as if it were outdoor & we were not able to swim in it. There are barn doors on the bathroom in the rooms & they are aesthetically pleasing but defeat the purpose as they do not stay fully closed.

Great location near Beale Street. Staff were friendly. Rooms were spotless and we had a lot of space for 4 adults sharing. Lovely and bright. Beds really comfortable. Parking was easy but it did cost extra.

The pressure in shower was poor. Modern room but found the sliding door on bathroom a little noisy with opening closing and not very private but this is being very picky.