Liked everything about my stay. Great location. Within walking distance of the Fedex Arena and Rock & Roll & Soul music museum. One of the best breakfasts I've experienced at USA hotels. The security is excellent with the front door always locked 24/7. Great TV channels, quiet, nice desk to work at. I could go on.

Minor. I'm a side sleeper and felt the bed was a bit too hard for my sleeping style. Nothing serious.

Carl in reception was exceptional. Such a wonderful, friendly and helpful person. Hotel Location was very good and had a good breakfast.

I’m checking in the late staff couldn’t find the missing remote for the tv nor find a replacement. When needing to make an outside phone call the reception staff didn’t know how the phone worked or how to get an outside line..

The rooftop was lovely.the rooms were clean, the air-conditioning was top-tier. I had no sinus problems, which is rare. I had a corner room with a wonderful view, and most importantly, everyone from the front desk to housekeeping was kind, nice, and smiling. The whole place is a vibe. I was celebrating my birthday.

I couldn't stay longer, and I was too hungover and missed breakfast, but I heard good things.

I liked the valet parking. The men were very courteous. Our check-in was okay. The lady was loud for no reason. There was a medical emergency in one of the rooms down the hall from us and it got a bit chaotic but nonetheless, we thoroughly enjoyed ourselves!🙂

I don't have any complaints other than the loud lady.

The room was very nice and clean and the receptionist was exceptional she was very nice and patient and she did her job with grace the room and view was nice the kitchen in the suite was clean love the bathroom as well

It was nothing I didn't like every thing was great will be booking again on my next trip to Memphis

Staff were friendly and very helpful. Decore was tried but functional. Hence, quite expensive for what we got.

Location was one a block out of the main tourist area, so we made sure we didn't walk after dark.

Staff were so friendly and helpful.Great complimentary breakfast Easy walk to Beale Street,water front,museums Apartment clean and well resourced Quiet area Definitely recommend

Nothing

The breakfast was okay however; it would have been nice to have more of a variety for the hot breakfast items

The only thing I didn't like was the lighting in the bathroom. I wish the lights were brighter especially near the mirror

This is a must stay downtown location. The staff is very friendly and helpful. The hotel's level of service is beyond excellence. The breakfast is very good. The rooms are large and have lots of facilities. The roof top has great views and is a good place to relax. There is a Starbucks within the hotel.

Nice room with day light (corner), we asked to change the first room we were given because of the noise of the building ventilation. Very confortable beds, nice kitchen and very large bathroom Very nice lobby and abundant breakfast. Staff very attentive and nice.