The hotel is beautiful. The staff was excellent. The rooms were well maintained and spacious. Parking was good and plenty of room.

The price for parking was not established. It only had a place to scan and register. I think $15 a day is a bit much in addition to the cost of the room. Especially when it says it is not responsible for any damages to your car.

Breakfast was good. Staff were great! especially front desk. Rooms and shower were great. It's a very good location and hotel for an overnight stay, but it would be difficult to have a family group or business group there, but it probably wasn't designed for that.

Didn't like the charges for parking (that's new since HI days). Downstairs bar was somewhat limited. Bar couches were quite uncomfortable.

Even with the property being in the middle of renovations, the customer service and care was excellent. I was really impressed.

It wasn’t so great that the property was under renovation and the bar was out of Diet Coke lol But I will definitely stay there again. The staff is WONDERFUL and the hotel will be as well once renovation is complete.

Even though it's was under construction. The rooms were clean. Staff is very friendly and helpful.

Some of the doors weren't accessible. But that was due to construction. You have to pay $15 parking fee, with was the first for me. I thought they only charged when you near downtown. Other nearby hotels around the area don't charge for parking.

The cleanliness of the hotel The excellent customer service Breakfast-excellent. Extremely nice selection Room quality and room amenities Nice drop off for Vonlane Bus Service

No smart TV Couldn't stream or even castfrom my smart phone We had to clean the pool Loud AC unit

I liked that once I walked in I was greeted with a smiling hostess. I was made awear that the restaurant hours and what to expect.

I was not made awear that I had to register my car in I was going to have it patked on the property. That should have been told to me when I was checking in.

The Hotel has a very convenient location for us when we visit Austin. There is always adequate parking. The rooms are super clean and well kept. The rooms are spacious and comfortable. They even provided an in room safe for belongings. There were plenty of outlets for our electronic devices. We will certainly stay here again when we visit relatives.

The WiFi disconnected all the time. It did not reconnect automatically. The coffee maker in the lobby was out of order. A Microwave has always been available upon request but this time the receptionist at the front desk said it was no longer an option. We stayed for 5 nights. We were not offered their signature cookies when we checked in this time. There was a small coffee maker in the room that we chose not to use.

Room was nice and the facility was quite posh. Staff were polite and helpful. Good location.

Was surprised that parking and breakfast were extra given the higher room rates. Our windows opened to the atrium and the bar area there was loud at night.

Clean, and a good location.

The parking, and being charged for parking. When I booked that was not mentioned so the price was more than I was expecting. Also, charged extra for breakfast. Also, no extra coffee was given for the second day, and my husband had to go downstairs to get coffee.

Maintenance was very prompt to repair the a/c that wasn't cooling.

Was not notified that the on-site restaurant was only open on Wednesday and Thursday. The TV had a mix of digital and analog channels. The analog was to blurry to watch. Had to scroll through all channels "very slowly" to find anything to watch.