Every staff member we encountered was over the top accommodating and friendly. Pool was really nice though it was quite warm. Unavoidable with this heat haha. The rooms were comfortable and well appointed. Our view was into the interior in the courtyard so not much to see but we didn’t spend much time in the room anyhow.

The cost for valet was very expensive and there weren’t any other options for parking a car that were nearby. The neighborhood was a little sketchy looking coming in at night so we wouldn’t really venture out after a certain time but we felt very safe at the hotel.

Very friendly and helpful staff. Particularly Elijah on reception desk. Very handy to have a bar and restaurant on site which was good. Also Starbucks next door.

Although a few cafes & restaurants in surrounding area, little else

Located at downtown Houston. A few restaurants nearby within 10-15 mins walk. Good thing there is starbucks take out at the corner of the building.

There are a few breakfast options.

I loved the location, and the staff was fantastic.

The walls were paper thin, and our neighbors were LOUD. The beds were also rock hard, and I have back pain already, so it was hard to sleep. The bathroom was super small and we basically were playing Jenga with the door to get out of it.

It was convenient to the MetroRail, which made it easy to get around. Breakfast was ok- very healthy choices, but limited. Was supposed to be included in the cost of the room, but ended up being charged for it. Valet parking was nice, but felt it should have been cheaper, especially when we didn't even take the car back out until we were leaving.

Room was smaller than I thought it was going to be. (Corner room). Originally booked a corner room king, but ended up with a queen bed instead- not sure how that happened.

Location it was easy to access things to do downtown.

Didn't like that it had a lot of homeless around. It was sad to see and have to explain to a child. I know that is something that is beyond the hotels control.

Overall good place to stay and a good central location with a great staff

The pillows and beds could use an uograde

The breakfast was delicious! Kudos to the chef and the girl working Saturday morning she was awesome! the bed was super comfortable and room size was great but we got lucky and were in a handicap room so they tend to be bigger anyway. The location was awesome so close to where we needed to be. Very clean and so quiet. I am used to hearing all kinds of noise from the hallway or other rooms and I did not hear a peep from anything.

The overhead light in the bathroom was blown out but it was fine. I let front desk know and and they offered to fix while we were there but that wasn't necessary. The stopper in the tub was loose and came off but I fixed on my own and tightened it. These aren't things that were real bad. It would be nice to see the bathrooms updated to newer type showers with glass doors, a more modern look other than that nothing else bad I can say.

Great clean room! Quiet and comfortable!

At check in clerk unwilling to help find my reservation! After requesting to see the manager the manager resolved the problem!

I the gym in the pool i asked for a disabled room but it was big so my mom was able to move around .

That you have to pay for house keeping for each night you are there and my ceiling lookrd bad in the restroom if you are charging that much you should make the rooms are great room 621.